Excellent service from front desk and excellent food from the bistro. The property is very cool. Unfortunately our room had some issues. One was what seemed to be a faint lingering smoke smell. They had an air freshener, perhaps to mask it, but it was too strong and we put it outside. Second, the bed was hard and very uncomfortable. Lastly, plumbing issues, the shower head was spraying all over ceiling. The AC was shut off for season, but it was still quite warm in October when we stayed, so that added to the discomfort.

Great place to stay

Fabulous Hotel, Superb Restaurant, great friendly staff. Loved it

Amazing hotel amazing staff amazing chef amazing grounds! Will return!

Lovely old hotel with pretty gardens and a nice pool.

Nice spot overall but not quite the country chalet we were hoping for. The hotel itself was nice but right off the main street and a rather unattractive alley/roadway. The town it's in is nothing to speak of. Zero restaurants and nothing to see. You can drive a little to the neighboring town which is very charming. The bistro they offer as an alternative to the fine dining is not worth trying. Wifi was terrible and the pool had a light that was not secured and floating by its wires like a buoy. Didn't look terribly safe. I directed my children not to swim anymore. It was concerning to say the least.

Absolute rip off. Amazed they're a part of Relais & Chateau

Great place to stay. Courteous staff. Great service

A delight in every way: pool. roomy room, Michelin-star cuisine, friendly staff!

We stayed here mainly to benefit from Michelin star restaurant. Friendly, professional and welcoming staff. Definitely worth staying here. We plan to return.

Never have we been treated with such care and devotion at a hotel! We didn't realize that this hotel is a member of the "Relais & Chateaux" group, so we were rather stunned when we saw the sign as we left the parking lot on arrival. The hotel was stunning and welcoming to say the least. Our room was large and well furnished (with character). Beds were very comfy. There were beautiful views from our room window, as this hotel was in a quiet part of the town with many trees. Landscaping around the hotel was lush, well kept, and lovely. We walked in the back "vegetable and fruit" garden, and then met the head Chef coming down the stairs in the hotel. He was very welcoming and friendly as well. "Nicholas" took care of us from start to finish and couldn't have done more to make us feel welcome. The food was unusually delicious. We would stay here again any time we were here, or even if we were at some distance. Thank you so much La Bonne Etape for providing us with a spectacular stay.

We probably had the best meal ever - a must to eat in the gourmet restaurant! Their lavender honey ice cream for dessert was to die for. Our room was also fantastic with french doors that opened to a view over the pool and the hillsides beyond. Service was excellent. It was perfect!

Best service ever, romantic balcony setting, pool was awesome. We will definitely be going back.

I have stayed at La Bonne Etape many times over the past 15 years. The hotel has always been excellent, and it is well maintained and clean. the staff is courteous and friendly. I speak French, but my son does not and the staff speaks English which is a plus for him. The breakfast is always fresh and the coffee great. The location is very good off the main street, so there is no traffic noise. Of course both of the restaurants are great. which one you cloose depends on whether you are in the mood for a quicker great meal or a fantastic gourmet dinner.

Having arrived late the courtesy extended was exceptional. Superlatives all around. A wonderful & very relaxed stay,wrapping up our 2 weeks in Provence. Alps en haut a wonderful holiday destination. Thankyou

We travelled to France in November 2013 and stayed one night at "La Bonne Etape" for a romantic getaway. We had a great time, and the culinary experience for dinner at the restaurant was amazing. Jany Gleize put together incredible menus. The entire staff was courteous and friendly. Service was flawless. We are already planning to come back during the summer or late spring. Highly recommended!!!

I have stayed at La Bonne Etape probably 15 times during trips to Provence and the French Alps visiting family. The hotel staff are always very courteous and helpful. The rooms are large and each has unique antique furnishings. The location is away from any traffic, so there are normally no sounds to disturb sleep. The gourmet restaurant is terrific, and the other restaurant is also very good. I highly recommend this hotel to anyone looking for good value at a nice hotel with good restaurants.

PROS: (1) This hotel has 2 GREAT restaurants (a bistro & a fine dining restaurant). (2) The pool is well-maintained and an extremely pleasant aspect of this property. CONS: The hotel itself is in need of a complete systems replacement. Air conditioning was not working during our entire stay. Plumbing is extremely outdated. Bathrooms additionally should be updated. (Bathroom in our room was decorated with old red and gold - colored marble slabs. Fixtures and plumbing were 1980's vintage.) The beautiful one acre garden on this property is unkempt and choked with weeds (although still spectacular). SUMMARY: This property could be a really great and relaxing oasis if the deferred maintenance were addressed. This town has very little going on, and is not worth visiting as a specific destination.

The staff were incredibly nice and helpful - and the restaurant was divine!

Stayed one night at this great little hotel well finished with charming decor. The room was in the ground floor garden with it's own entrance again nicely finished with brick flooring antique furniture and a good sized bathroom. (Balcony rooms were also available.) The staff were welcoming, friendly and attentive, especially in the restaurant which is a must. Great creative food and some good wine. The breakfast was very nice too. Proprietor/Chef Monsieur Gleize is a charming host and runs a very well thought out polished and yet un-intimidating establishment. There isn't really much to see or do in Chateau-Arnoux-Saint-Auban itself, but the surrounding area has some good places to visit such as Sisteron and the Ganagobie Priory.