8.4
Very Good

From 970 reviews

Cleanliness

8.4

Room Comfort

8.4

Location

9.8

Service and Facilites

8.8

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Traveler Reviews Springhill Suites by Marriott Williamsburg

Number of reviews per page
20
40

Top reviews

Cheryl

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Well kept entryway. Lovely area. Room was ok but some things could have been cleaner
Paige
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Staff was amazing, very friendly! Loved the location of the hotel. Highly recommend and will be back!
Teresa
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Very clean. Front desk staff were awesome!!!
Misty
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean for the most part, but they use a deodorizer I’m assuming in the carpet, and it killed my allergies. Thankfully, they were able to unlock our windows and allowed us to open the windows about 2” to air out the room. Pool floors are really slippery, both my kids fell twice. Be careful if the floor is wet. Breakfast was really good. Location was great and had a shuttle to local amusement park.
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Beatriz
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Leisure Family

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location, close to restaurants and attractions. Staff was great.
Giuseppe

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very kind
Victoria
icon-Business and Leisure
Business and Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great area and attentive staff. Enjoyed their breakfast and ice cream in the evening was an awesome treat.
Erin
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

I really enjoyed my stay here. The only issues is the pool was not opened Thursday evening or Friday when my boys would have liked to use it. It was opened Saturday but crowded with tournament kids. There was only one elevator working. Which was barely noticeable until the weekend when the tournament kids and families showed up. Otherwise I would have given this location 5 stars.
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Kelly

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Close location to shopping and restaurants.
Calvin

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

ok
Deborah
icon-Friends and Family
Friends and Family

2.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

The hotel carpet flooring was old, smelly and dirty especially in my room. Toiletries ran out and had to call multiple times to get service! The second day consisted of just replenishing the towels!!!! No making the bed or replenish the items in the room. Did I mention the room carpet was smelly, stained and dirty! I will not be staying there again!
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Sandor
icon-Leisure with Children
Leisure with Children

6.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Bathroom needs to be updated. Bed is too soft.
Michael
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Everything great
Jana
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

The stay was great. Only thing I didn’t like about the stay was that our room was right next to the elevator. It makes it convenient but the elevator made noise every time it went up, down, and the doors opened. My last night there, it seemed to be in use all night long.
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

Convenient, quiet, "walkable" location. Comfortable room size, pleasant staff, very nice breakfast, good price (Plus the complimentary ice cream cups is a fun perk!)
James
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Super friendly staff.
Taylor
icon-Leisure with Friends
Leisure with Friends

8.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

NA
Eric
icon-Friends and Family
Friends and Family

8.0

/10

Reviewed 25 week(s) ago

Hotels.com verified review

Good. Quiet room. Nice and dark.
Christine
icon-Leisure with Children
Leisure with Children

4.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Members of our family got bed bug bites. The bathroom floor was dirty with moldy pipes. No air venting in the bathroom. Carpet was stained and dirty.
Michael
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Very clean, walking distance to many shops and eating places
Number of reviews per page
20
40

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