I had an amazing time everyone was very professional and respectful I really enjoyed staying there

Very average place for a property that bills itself as special.

This is our 4th time and it was amazing as usual. We got few complimentary services.. romantic dinner and in suite breakfast at our royal suite plus a free dinner at their Italian restaurant. Highly recommended.

It was very nice and sweet stay really the service is perfect upon arrival till our departure the hotel the staff is very helpful and friendly try to make us satisfied in every place everything started from the front office special Mr Mohsen the manager of the front desk, the pool area and the restaurant the only problem is distance between the lobby to the beach it must offer a golf car to facility and help the senior citizens and the handicapped

Everything was perfect specially reception

Everything was excellent except isolation between rooms is too bad you feel that other guest in near room stay with you in your room

It was amazing holiday very helpful staf very good place and excellent food i love every moment and i will definitely recommend it

Location is ideal close to Makadi souq, and beach near by. Rooms well maintained and clean however bathroom has poorl ventilation and bad smell. Hotel generally small but very cozy. Food variety is ok but the quality could be much better, best was the oriental dinner night. Staff is the best highlight of the hotel, very friendly, cooperative and do their best to help.

The staff are so friendly and our experience was amazing. It is good to have some entertainment at night by the animation team and the shows they did. The food quality was amazing however the wi-Fi was not working most of the time so it needs to be improved. Thank you so much we had a relaxing and wonderful week there.

The hotel grounds are very well kept,issues we did have were addressed by the management very quickly ,the beach is a bit to cramp mostly shade unless you are lucky enough to get front line . Overall it was a pleasant stay if I stayed longer I would not want the rooms we were in as they don’t get any sun all day!! Check in was good and staff very attentive the location is beautiful and the snorkelling around the corals is wonderful,would recommend and possibly stay again if the price was right

Pros: Great hotel, very friendly and helpful staff, outstanding scenary. Come: The food was not that great, in regards to variety and quality. The beach is five minutes walk, which is not too far but not too close also, however the walk is full of green and pools.

Nice hotel

more than my expectation

The beach was small and overcrowded, it's a shared beach which 6 hotels use, if I had known this I would not have booked. We had a problem with the sound on the TV, they did send someone to fix it but the next day we had the same issue. The safe in the room was broke, the kettle was broke and the towels were dirty. The cleaner did not change the towels, even though they were placed on the floor as directed. We mentioned the problems to reception who advised if we had told them they would have fixed/replaced items as necessary, however as we were only staying two nights we didn't see much point. Putting that aside, the hotel was nice, clean and looked good, the staff were helpful and friendly.

It was a nice stay , but the location is very far from City center , I think stay at this hotel must be on All Inclusive basis and should be not less than 3 nights .

As a holiday it was good but the food was not good at all. The view of the room was not good. The room cleaning was not as expected. The beach is far away from the hotel and it is a small area.no golf car no towels on the beach ,so you must carry them this long distance to the beach and vise verse.

its a good hotel but the area is too faaaare from every thing no servis no mall's

Hotel amenities, activities & facilities are the best I ve seen in Hurghada.

Third visit, and still fabulous.

I stayed three days and three nights in this lovely hotel, surrounded by lots of green areas and plenty of flowers. The rooms are organized around the pool, on two to three levels. Mine was spacious, nicely furnished, the bathroom was pleasant, with lots of towels changed every day, two bathrobes, a hair dryer and toiletries. The swimming pool is extremely clean: aqua gym, volley ball and water polo activities are organized daily in the pool but there’s no pressure whatsoever to take part. Lots of sun beds: you don't have to get up early in the morning to “reserve” yours. The evening entertainment is soft and not too loud (more aimed at people in their 50’s but there’s a disco not far away from the hotel for the younger ones who want a bit more action). The spa is magnificent and the massages are beautifully performed by professional staff. Enjoy the huge Jacuzzi and the water jets showers. Do not hesitate, though, to haggle the prices down to at least 30%! The breakfast buffet is fantastic with fresh juices, fruits, vegetables, cheeses, hams, waffles, pancakes, cereals, eggs and sausages/small burgers cooked to order and a wide range of pastries and breads. I did not try the lunch buffet, so can’t comment on that. But I did use the snack bar at the pool which serves pizzas, salads, burgers, sandwiches. Its staff will also bring drinks to you at the pool throughout the day. The dinner buffet was very pleasant, with a wide variety of dishes, even though I would have expected a bit more “local” food. You can also try one of the various restaurants in the Makadi resort (only open at night): a Grill, an Italian, an Indian, an Asian and an Egyptian. And I guess you can also try some of the restaurants inside each of the hotels close by. Most guests are German with a few Russians and some French, but all seem to speak at least a bit of English, so the language barrier is not really a problem. And it is not either with the staff. Try and speak a few words of Arabic with them and it’ll work wonders, though their service is excellent, even if you don’t: they’re friendly, courteous and efficient, with even a sense of humor. My only disappointment was the beach: you’ll reach it walking through the gardens of the hotels between the beach and the Jaz Makadi Spa (about 5 minutes). The beach is extremely crowded, with so many sun beds, parasols, wind breakers, that it’s hard to find some privacy … But if you can live without getting to the beach and just relax by the pool, you’ll see that you get great value for money and a great service. All in all, a wonderful relaxing and peaceful break: that’s what I was looking for, that’s what I got and I would recommend this hotel with no hesitation!