Todo estuvo bien aunque las almohadas eran muy blandas y no me ayudaron a descansar. La mesa del centro de la habitación estaba muy vieja y le quitaba elegancia al cuarto. El snack de los miércoles estuvo excelente y hubiese sido bueno tenerlo toda la semana.

Front desk agent was very strange. I have a large comfortable vehicle and left my border collie in the vehicle with her food and water and they still charge me for a pet even though I didn’t bring the dog inside! She said if they found out I had a pet they would charge me $1000!!!! Then on my bill there was a $168 charge for a pet!

Service was great, the room itself was spacious and had a nice layout and functioning kitchen, however there was hair on floors, stains on carpet and overall a lot of wear and tear on furniture. The bed and pillows wrre not the most comfortable so we did have a hard time sleeping. It was ok for 1 night.

Nice and quiet

Our stay overall was fine. The rooms were what was expected from the pictures. The service was not consistent. Most of the staff was pleasant although we were provided misinformation and different responses when trying to extend our stay. One staff person in particular was short and rude with her responses as if we were bothering her.

The staff was excellent! Excelsior customer service. They let me check in early and I really appreciate that courtesy after driving 4 hours.

Lovely facility. Good breakfast.

Great place to stay for several days. Convenient and safe area. Needs some updating, but the room was clean.

Shopping was close by such as Target. Close to restaurants too. Nice city and easy to get around. Very nice accommodations with the hotel.

Great breakfast, upscale homey atmosphere! Washer and dryer available

For the cost of this hotel, I should not have had to walk down to the front desk (which was on the opposite side of the hotel) to go find staff to get a key and let me into the pool area. There is key card access, yet you can’t get in without staff unlocking the door. Ridiculous! And no one could bring a wine bottle opener up to the room since there was only one person working the desk. Had to walk down there too. Super annoying. Room was okay, bedding was just okay. Not great for the price.

Pet friendly

Location of the hotel is not far from the major highways, but the sign in front of the hotel can be more prominent. Staff is excellent and ready to assist with guest requests. Rooms are large and very convenient. Gym is well equipped, and breakfast is sumptuous. Overall, it was a good experience.

Easy chicken easy check out very clean nice and roomy beautiful sweets great breakfast

Excellent service. Everything clean and neat .Totally recommend

Our room was very spacious and clean. Very good location and friendly service! Would come back again.

Excellent. Just wish they had a small dog park off side. Wouldve liked to have bathroom connected to living rm too. Kids came thru bedroom to use bathrm. Definitely a wonderful hotel the buffet breakfast AMAZING! 1st time with my dog he loved it as well. Esp 1st time in elevator

na

Wow! This was an excellent hotel and the staff was amazing we would highly recommend!

This property was very clean, the rooms were large and very reasonable priced, and we were even surprised with free soup/salad/appetizers and adult beverages! The complimentary breakfast was great as well.