Dear Mr. Vejbhumint, Thank you for your comments regarding your recent stay with us. We are sorry to hear that your recent experience at the hotel did not meet your expectations and I would like to offer my most sincere apologies for any inconvenience caused. Please allow us to express our sincere apologies for any inconvenience caused by the staff service and about the line breakfast buffet, we will bring your comment to our staff and management team to improve our service. Your feedback greatly assists us in our effort to investigate and improve the quality of the service and products we provide to our guests. We will seriously investigate and sharing your review to our Management Team to improving our product and service. We are looking forward to welcome you back again in the near future. Grande regards, Anon K. General Manager

Dear Valued Guest, Thank you very much for giving us the perfect rating and taking the time to share in great details of your recent experience at Grande Centre Point Hotel Ploenchit. We are delighted to learn that you have the present time to stay with us. We will share your review with our staff and management team to improving our service in order to meet our guest’s expectation. We are looking forward to welcome you back again in the near future. Grande regards, Anon K. General Manager

Dear Mr. Adam, Thank you very much for giving us the perfect rating and taking the time to share in great details of your recent experience at Grande Centre Point Hotel Ploenchit. We are delighted to learn that you have the present time to stay with us. We will share your review with our staff and management team to improving our service in order to meet our guest’s expectation. We are looking forward to welcome you back again in the near future. Grande regards, Anon K. General Manager

Dear Mr. Qori, Thank you very much for giving us good ratings and sharing your feedback to Grande Centre Point Hotel Ploenchit. We are delighted to learn that our hotel’s complimentary mini bar in the room suited your preference during your stay. We will share your review with our staff and management team to improving our service in order to meet our guest’s expectation. We are looking forward to welcome you back again in the near future. Grande regards, Anon K. General Manager

Dear Ms. Maria Goretti Limi Lim, Thank you very much for giving us good ratings and sharing your feedback to Grande Centre Point Hotel Ploenchit. Please allow us to express our sincere apologies for any inconvenience caused about our staff’s service. However we are delighted to learn that our hotel’s location suited your preference. We will share your comment with our staff and management Team to improving our product and service. Should you decide to give our hospitality another chance for your future stay. Grande regards, Anon K. General Manager