Disappointing experience. Rooms lack the basics like: - bottled water - coffee/tea facilities - robes and slippers Room are spacious but dated. Some of the rooms are tiled and others carpeted. Avoid the tiled room in winter. They are cold. The selling point for me was the indoor pool. Nothing beats a nice swim and jacuzzi session after a long day of sightseeing and walking. The pool however was extremely chlorinated which made swimming uncomfortable and unbearable after a few minutes.

The hotel was huge and nice landscape. Room rate includes breakfast buffet. What the other guest mentioned is true: the room is spacious and clean, but too outdated and not as luxurious as the hotel claims to be 4 star. The carpet in the room was particularly clear that it hasn’t been deep cleaned in a very long time. The hotel didn’t provide any amenities except the hairnet and no fridge inside the room either. I had to call the reception to get the amenities. I understand that eco-friendly is the norm but at least at 4* standard and nearly 170euro/night, they could’ve asked me if I needed amenities during check in. The breakfast hall was, once again, Huge, but the buffet itself was basic, nothing special and not really 4* standard. When I arrived at breakfast it was still during peak hours but food replenishing was too slow. Overall I’d say not very impressive that much to come back, but if you have a corporate rate, why not.

I paid too much for my rooms 2 month prior to my visit, still I got the worst outside view from the room. I would say they should clearly declare that which kind of room view they will provide when mentoning the details while booking. Also, the rooms don't provide any kettle, which I think should definitely be there. The location of the hotel is quite far from the centre, in place of this I would recommend CBR Boutique hotel, as suggested by my friends. One last suggestion to the conceirge team that try to deal with customers with a happy face.

The hotel it's really beautiful. Rooms are big enough. There isn't much to do nearby the hotel. I've only seen a sushi place near the hotel, but there is a big hipermarket nearby.

Great staff, great breakfast, clean, nice common spaces (these deserve 5 stars). Where this hotel fails are the actual hotel room which feels like it was last refreshed in 1970/80s carpet, decor, drapes, bathroom, AC units. The hotel room is very old/outdated that the room deserves 1-2 star. I’m surprised this hotel gets 4 star rating (rather then 3 star). To be comparable to other four star hotels in portugal the hotel would need to renovate/refresh the rooms.