The check in time was 1500, but we arrived at hotel around 1700, while entering the room, the room was not cleaned up, messy left by the previous guest. Then we inform the receptionist, he gave us a key to another room, that room had luggage inside, it was occupied! Good thing was they did apologize and cleaned up the room for us immediately. The room itself is OK, only thing was the hairdryer was faulty, pillows were not comfortable, bed sheet feels not really clean.