8.5
Very Good

From 1,124 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.2

Location

8.5

Service and Facilites

8.4

People often mention about Muong Thanh Grand Da Nang Hotel
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Room Space (10)
Bathroom (10)
Hotel Area (9)
Family Friendly (8)
Surroundings (7)
Check-in/out Time (7)
Bedroom (7)
Variety (7)
Staff Friendliness (6)
Taste (6)
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Traveler Reviews Muong Thanh Grand Da Nang Hotel

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40

Customer reviews

Nguyen T. M. T.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

This is my first time to Da Nang and thanks that I chose Muong Thanh Grand. There was some rumor about the quality going down but the fact is totally contrasted. Will visit Muong Thanh Grand again and again. Highly recommend to people for an accommodation in Da Nang.

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Accommodation's Reply
24 Mar 2025
Dear Sir Thank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. Thank you and best regard ! Tran Thi Thu Hoa- Genaral Manager
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THI H. P. D.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 3 week(s) ago

Will be back soon
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Accommodation's Reply
19 Mar 2025
Hello Ms. We would like to sincerely thank you for taking the time to share your feelings after your stay at Muong Thanh Grand Danang Hotel We are very pleased to receive your positive feedback about the service, landscape as well as the service attitude of the staff. The hotel will continuously upgrade its facilities and improve the quality of service to best meet the needs of all customers. We look forward to welcoming and serving you and your family on your next vacation. Sincerely, Tran Thi Thu Hoa - Hotel Manager
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Linda S.
icon-Leisure
Leisure
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8.7

/10

Reviewed 7 week(s) ago

The hotel may be a bit old, the room floor is torn. The first day of check-in experience was uncomfortable because I was given a smelly room even though I had room perfume. Finally. Replaced with a fresher room. The breakfast variations during the 3-day stay were the same, so I got bored. But overall the hotel is good, strategic location, close to everywhere
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Accommodation's Reply
18 Feb 2025
Dear Madam, Thank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. Thank you and best regard ! Tran Thi Thu Hoa- Genaral Manager
N***n
icon-origin-TRAVELOKA

8.5

/10

Reviewed 9 week(s) ago

The best thing is that the staff is very enthusiastic and supportive, cheerful with guests But the glass of the entire hotel is very dirty, the first time I saw the glass of the building so dirty that it ruined the aesthetics and view of the customers On the 1st, I checked in and the room was not cleaned yet, so I had to wait another 35 minutes to check in at 2:35pm And there was a prepayment of 1 million when checking in, which will be refunded when checking out
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2 people find it helpful

Accommodation's Reply
04 Feb 2025
Hello, We would like to sincerely thank you for taking the time to share your feelings after your stay at Muong Thanh Grand Danang Hotel. We are very pleased to receive your positive feedback about our services, landscape and staff attitude. The hotel will continuously upgrade its facilities and enhance the quality of its services to best meet the needs of all our customers. We look forward to welcoming and serving you and your family during your upcoming vacation. Best regards, Tran Thi Thu Hoa - Hotel Manager
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p***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA

7.1

/10

Reviewed 10 week(s) ago

The second time I experienced at the Muong Thanh hotel system, I encountered a basic error: I collected an additional fee for 2 people, but when I added pillows, I had to call the staff and they didn't take the initiative to add them. The room didn't have a box for dry toilet paper, the staff left the dry paper outside. Some places where my family stayed at the Muong Thanh hotel did not collect a deposit of 150k/person for children, but the Da Nang system did, and returning it in cash was very time-consuming.
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4 people find it helpful

Accommodation's Reply
23 Jan 2025
Hello, We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We understand that your satisfaction is important to us and we strive to provide the best service possible. However, we are sorry to hear that your expectations have not been fully met. We sincerely apologize for any inconvenience caused. All your feedback is valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and correcting the issues you have raised to bring a better experience to all of our customers in the future. We look forward to welcoming you back on your next vacation. Wishing you and your family health and peace! Best regards, Tran Thi Thu Hoa - Executive Director
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Thuy D.
icon-Business
Business
icon-origin-TRAVELOKA

6.5

/10

Reviewed 11 week(s) ago

The room smells very strong.
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2 people find it helpful

Accommodation's Reply
21 Jan 2025
Hello Ms. Thuy D. We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We understand that your satisfaction is important to us and we strive to provide the best service possible. However, we are sorry to hear that your expectations have not been fully met. We sincerely apologize for any inconvenience caused. All your feedback is valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and correcting the issues you have raised to bring a better experience to all of our customers in the future. We look forward to welcoming you back on your next vacation. Wishing you and your family health and peace! Best regards, Tran Thi Thu Hoa - Executive Director
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D***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 12 week(s) ago

Overall, the hotel is beautiful, the furniture is clean, the staff is friendly and enthusiastic. In general, the first time I traveled to Da Nang, I confidently chose Muong Thanh to stay, felt extremely satisfied and loved this place. The experience is worth the price, spacious, convenient, easy to move to places of entertainment, sightseeing, .... suitable for resting and relaxing, not too expensive compared to the places I have been to before in many other provinces.
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1 people find it helpful

Accommodation's Reply
17 Jan 2025
Hello Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel. Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop hotel services to bring the best service to customers. Once again, we would like to thank you for sharing your experience with your family at our hotel. We hope to welcome you many more times in the future. Wishing you good health and happiness! Best regards, Tran Thi Thu Hoa - Hotel Manager
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Nguyen t. h. n.
icon-origin-TRAVELOKA

7.9

/10

Reviewed 12 week(s) ago

The night reception is very bad, the attitude towards guests is like a beggar, while the room is expensive.
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Accommodation's Reply
20 Jan 2025
Hello Dear Customer, We would like to thank you for taking the time to share your thoughts about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable and will help us improve our service. We have noted the issues you have raised and are reviewing and adjusting to ensure they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wish you health and happiness! Best regards, Tran Thi Thu Hoa - Executive Director
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apong t.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 17 week(s) ago

Friendly staff nice room I ll comeback

5 people find it helpful

Accommodation's Reply
10 Dec 2024
Dear Mr Apong Thank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. Thank you and best regard ! Tran Thi Thu Hoa- Genaral Manager
D***g
icon-origin-TRAVELOKA

10.0

/10

Reviewed 25 week(s) ago

Very OK enthusiastic and very thoughtful
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1 people find it helpful

Accommodation's Reply
10 Oct 2024
Hello Brother We would like to sincerely thank you for taking the time to share your feelings after your stay at Muong Thanh Grand Danang Hotel. We are very pleased to receive your positive feedback about our services, landscape and staff attitude. The hotel will continuously upgrade its facilities and enhance the quality of its services to best meet the needs of all our customers. We look forward to welcoming and serving you and your family during your upcoming vacation. Best regards, Le Van Giap - Hotel Director
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NGUYEN H. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.1

/10

Reviewed 29 week(s) ago

The hotel has a beautiful location, near Dragon Bridge, Son Tra night market, beautiful view, panoramic view of the city, very clear view of Dragon Bridge. Clean and comfortable room. Worth the experience.
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2 people find it helpful

Accommodation's Reply
13 Sep 2024
Hello Brother Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel. Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop hotel services to bring the best service to customers. Once again, we would like to thank you for sharing your experience with your family at our hotel. We hope to welcome you many more times in the future. Wishing you good health and happiness! Best regards, Le Van Giap - Hotel Director
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Nguyễn H.
icon-origin-TRAVELOKA

5.0

/10

Reviewed 31 week(s) ago

Room smells very bad, breakfast is not good and too little food
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2 people find it helpful

Accommodation's Reply
31 Aug 2024
Hello Brother We would like to thank you for taking the time to share your thoughts about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable and will help us improve our service. We have noted the issues you have raised and are reviewing and adjusting to ensure they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wish you health and happiness! Best regards, Le Van Giap - CEO
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N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA

5.3

/10

Reviewed 31 week(s) ago

Room smells very bad, unprofessional service.
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3 people find it helpful

Accommodation's Reply
31 Aug 2024
Hello Brother We would like to thank you for taking the time to share your thoughts about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable and will help us improve our service. We have noted the issues you have raised and are reviewing and adjusting to ensure they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wish you health and happiness! Best regards, Le Van Giap - CEO
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V***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.3

/10

Reviewed 32 week(s) ago

Need to review: + Room is quite old and smells musty + Parking lot is small & uncomfortable, security guard makes you run around and find parking without instructions + Swimming pool: quite dirty + bathroom smells of urine + no shampoo in bathroom + staff does not explain/instruct thoroughly
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4 people find it helpful

Accommodation's Reply
20 Aug 2024
Hello Brother We would like to thank you for taking the time to share your thoughts about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable and will help us improve our service. We have noted the issues you have raised and are reviewing and adjusting to ensure they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wish you health and happiness! Best regards, Le Van Giap - CEO
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Nguyen T. T.
icon-origin-TRAVELOKA

5.0

/10

Reviewed 33 week(s) ago

Bad staff, look down on individual customers. Previously at Muong Thanh Vung Tau, the service was very good, so I booked Muong Thanh Da Nang. I didn't expect it to be this bad. From now on, I will stop at Muong Thanh.
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2 people find it helpful

Accommodation's Reply
19 Aug 2024
Hello Brother We would like to thank you for taking the time to share your thoughts about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is invaluable and will help us improve our service. We have noted the issues you have raised and are reviewing and adjusting to ensure they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wish you health and happiness! Best regards, Le Van Giap - CEO
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Neneng C.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 33 week(s) ago

Me and my friend had a late check in around 1 am, but the staff especially Nguyen Ngoc Thiinh was very kind and helpful. He tried his best to help me find my friend's phone that lost in taxi. So pleasant to stay here, hopefully can back soon!

1 people find it helpful

Accommodation's Reply
20 Aug 2024
Dear Mr Neneng Thank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. Thank you and best regard ! Le Van Giap- Genaral Manager
R***t
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 33 week(s) ago

Clean hotel near Dragon Bridge and night market. Safe to walk around and find inexpensive seafood.
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Accommodation's Reply
19 Aug 2024
Dear Sir Thank very much for Mường Thanh Grand Da Nang for your holiday. I was delighted to read about the memorable time that you spent with us. We always appreciate when our valued guests share their feedback as it makes the service we provide even more worthwhile. Along with these unique experiences and the dedicated service from the Mường Thanh Grand Da Nang team members, all of our guests leave with new and lasting memories of their time spent with us. Thank you once again for the glowing feedback which we will share with the wider team and we look forward to the distinct pleasure of welcoming you back at the hotel in the near future. Thank you and best regard ! Le Van Giap- Genaral Manager
T***n
icon-origin-TRAVELOKA

6.5

/10

Reviewed 34 week(s) ago

Dirty room - hair in the bathtub - wet floor in the room, poor room amenities, TV no wifi
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3 people find it helpful

Accommodation's Reply
09 Aug 2024
Hello Brother We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We understand that your satisfaction is important to us and we strive to provide the best service possible. However, we are sorry to hear that your expectations have not been fully met. We sincerely apologize for any inconvenience caused. All your feedback is valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and correcting the issues you have raised to bring a better experience to all of our customers in the future. We look forward to welcoming you back on your next vacation. Wishing you and your family health and peace! Best regards, Le Van Giap - CEO
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Tran V. T.
icon-origin-TRAVELOKA

9.0

/10

Reviewed 35 week(s) ago

Support staff The window room has no view so it's confusing
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Accommodation's Reply
03 Aug 2024
Hello We sincerely thank you for taking the time to share your feelings after your stay at Muong Thanh Grand Danang Hotel. We are very happy to receive positive feedback from you about the service, landscape as well as the service attitude of the staff. The hotel will constantly upgrade facilities and improve service quality to best meet the needs of all customers. We look forward to welcoming and serving you and your family during your next vacation. Best regards, Le Van Giap - Hotel Director
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.8

/10

Reviewed 35 week(s) ago

The swimming pool is a bit messy. The rest is ok
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Accommodation's Reply
31 Jul 2024
Hello We sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been completely met. We would like to sincerely apologize for any inconvenience caused. All of your feedback is very valuable to us, it is an opportunity for the hotel to improve and improve service quality. We commit to review and fix the issues you have raised to bring a better experience to all customers in the future. We look forward to having the opportunity to welcome you back on your next vacation. Wishing you and your family good health and peace! Best regards, Le Van Giap - CEO
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Number of reviews per page
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