Muong Thanh Grand Da Nang Hotel

Explore Muong Thanh Grand Da Nang Hotel
8.4
Very Good
From 1,380 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.4

Meal

8.1

Location

8.5

Service and Facilites

8.3

People often mention about Muong Thanh Grand Da Nang Hotel
All
Room Space (33)
Bathroom (29)
Bedroom (28)
Ambiance (24)
Hotel Area (24)
Distance to City Center (22)
Staff Friendliness (21)
In-house Restaurant (18)
Surroundings (17)
Family Friendly (16)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Muong Thanh Grand Da Nang Hotel

Number of reviews per page
20
40
Customer reviews
H***y
icon-origin-TRAVELOKA
6.1
/10
Reviewed 1 week(s) ago
There was a musty smell in the hallway (carpeted area). The Wi-Fi was extremely weak, intermittent! The TV was small and old, only able to watch cable TV, and couldn't connect to YouTube. The blankets were torn and old, and the soundproofing was poor. Overall, it wasn't worth the price. Breakfast was okay. There was parking available. The location was near the Dragon Bridge. This hotel caters mainly to group tours, tourists, and families, so consider this before choosing.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at Grand Hotel Muang Thanh in Da Nang. We apologize for any inconvenience caused. Your valuable feedback will be invaluable in improving our services in the future. We value your concerns and are taking steps to prevent such incidents from happening again. We sincerely hope to welcome you again. All of our staff look forward to serving you once more. We wish you good health and happiness. Thank you. Tran Thi Hoang - Chief Executive Officer
Translated by Google Icon
See original
PHAM Q. T.
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 1 week(s) ago
I stayed at this hotel from December 11th, 2025 to December 14th, 2025 in room 1016. Due to personal habit, I did not use the hotel's towels and used my own, but on the very first day, a housekeeping staff member took my towel. I reported this to the hotel reception, but I was told that because I used a white towel, it was impossible to find it again, and no further assistance was offered.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Dear Valued Guest, Thank you for staying at Grand Hotel Muong Thanh in Da Nang and for your valuable feedback. We apologize for any inconvenience caused. Your valuable feedback is invaluable in improving our services. We value your comments and are currently investigating and taking steps to prevent such incidents from happening again. We hope to welcome you back soon. We wish you good health and happiness. Thank you! General Manager: Tran Thi Hoang
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Close to the city center, quiet, and affordable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
19 Dec 2025
Dear Valued Guest! This is a message from Grand Hotel Thanh Da Nang: We would like to express our sincere gratitude for your valuable feedback regarding Grand Hotel Thanh Da Nang. Guest satisfaction is always our top priority, and we strive to provide sincere and professional service. We wish you and your family good health and happiness. We look forward to welcoming you again. Thank you! Tran Thi Huong - Hotel Manager
Translated by Google Icon
See original
Nguyen T. B. T.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
Stayed 2 nights but the hotel did not change the bed sheets. The guest was not satisfied at all.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
01 Dec 2025
Dear Mr. Anh, Thank you for your valuable feedback regarding your stay at the Grand Muong Thanh Hotel in Da Nang. Your satisfaction is our top priority, and we are committed to providing the best service possible. However, we apologize for not meeting your expectations. We apologize for any inconvenience caused. Your feedback is extremely valuable to us and provides a valuable opportunity to improve and enhance our hotel services. We will consider all concerns you raised and do our utmost to resolve them so that we can provide an even better experience for all our guests in the future. We look forward to welcoming you back soon. Wishing you and your family good health and safety. Thank you! Ms. Tran Thi Huong - General Manager
Translated by Google Icon
See original
Hieu N. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 8 week(s) ago
Room hygiene is not good, blanket has many yellow stains and some have blood. When reported, the staff did not apologize. The glass to see outside is very blurry. The hotel should regularly check the room preparation of the staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
03 Nov 2025
Hello, Ms. Anh. Thank you for sharing your experience at Muong Thanh Hotel in Da Nang. We apologize for not meeting your expectations. We apologize for the inconvenience caused. Your valuable feedback is extremely valuable in improving our service quality. We have carefully reviewed your inquiry and are working hard to improve our service to prevent this from happening again. We sincerely look forward to welcoming you back and providing you with even better service. Wishing you good health and happiness! Thank you. Tran Thi Huong - Executive Director
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
The hotel is very large. IN GENERAL IT IS GOOD. BUT THERE ARE 2 ISSUES I NEED TO SUGGEST FOR IMPROVEMENT: THE RECEPTION LOBBY IS VERY HOT, THE HOTEL DOES NOT HAVE AIR CONDITIONING, SO GUESTS WHO ARRIVAL OR LEAVE FEEL FRUSTRATED BECAUSE THE AIR AROUND IS NOT COOL. PROBLEM 2: THERE ARE MANY ELEVATORS BUT THEY RUIN VERY SLOWLY, SO IT IS VERY INCONVENIENT FOR GUESTS TO TRAVEL BECAUSE THEY HAVE TO WAIT TOO LONG FOR THE ELEVATOR TO GO DOWN OR UP TO THE FLOOR THEY ARE ON
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
11 Oct 2025
Hello, Ms. Anh. Thank you for your valuable feedback regarding your stay at Muong Thanh Grand Hotel Danang. We understand that customer satisfaction is of utmost importance to us, and we are committed to providing the best possible service. However, we apologize for any inconvenience this may have caused. Your feedback is important to us and helps us improve and enhance our hotel services. We will carefully consider your concerns and do our best to address them, so that we can provide an even better experience for all our guests in the future. We sincerely hope to welcome you back. We wish you and your family good health! Thank you. Ms. Tran Thi Huong - General Manager
Translated by Google Icon
See original
T***n
icon-origin-TRAVELOKA
5.0
/10
Reviewed 11 week(s) ago
I don't understand why this hotel is rated above 8 points, the bathroom and bathtub drained very slowly, the water was floating, I reported to the reception in the afternoon but no one fixed it, the air conditioner was on for 3 hours but it was not cold, water was leaking, I reported to the reception at 10pm to check and change rooms??? The room was so bad, why didn't they clean it up and let the guest stay and then change rooms??? In many places in MT, this is the worst and MT will be on my blacklist
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
03 Nov 2025
Hello, Ms. Anh. Thank you for sharing your experience at Muong Thanh Hotel in Da Nang. We apologize for not meeting your expectations. We apologize for the inconvenience caused. Your valuable feedback is extremely valuable in improving our service quality. We have carefully reviewed your inquiry and are working hard to improve our service to prevent this from happening again. We sincerely look forward to welcoming you back and providing you with even better service. Wishing you good health and happiness! Thank you. Tran Thi Huong - Executive Director
Translated by Google Icon
See original
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
convenient location, spacious rooms but seems a bit rundown
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Oct 2025
Hello, Ms. Anh. Thank you for your valuable feedback regarding your stay at Muong Thanh Grand Hotel Danang. We understand that customer satisfaction is of utmost importance to us, and we are committed to providing the best possible service. However, we apologize for any inconvenience this may have caused. Your feedback is important to us and helps us improve our hotel services. We will carefully consider your concerns and do our best to address them, so that we can provide an even better experience for all our guests in the future. We sincerely hope to welcome you back. We wish you and your family good health! Thank you. Ms. Tran Thi Huong - General Manager
Translated by Google Icon
See original
T***c
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The waiting room is hot, no air conditioning. The room air conditioning is too weak, not cold enough, especially at noon, it is very hot. Plus points: receptionist, enthusiastic and cheerful service, delicious buffet with diverse food. Will come back if coming to Da Nang. Hope the hotel will fix the air conditioning so that the vacation here is better.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
26 Sep 2025
Hello Anh We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for any inconvenience caused. All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and resolving the issues you have raised to bring a better experience to all of our customers in the future. We look forward to welcoming you back on your next vacation. Wishing you and your family good health and peace! Best regards, Tran Thi Huong - Managing Director
Translated by Google Icon
See original
H***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 13 week(s) ago
The worst hotel I ever stayed at in 20 years. -Air conditioning in lounge and corridors areas are off in order to save power , so the hotel is extremely hot. -Air condition in the rooms are extremely loud and noisy and impossible to sleep during the night. -rooms are dark and not enough lights, so the ambient is depressing. -no clothing Iron is provided in order for the hotel to force you use their service. -bedding and towels are dirty with blood stains and other an unidentified spots. -washrooms are old and lack of major maintenance. -Windows are so dirty and never been cleaned in years so impossible to see anything through the windows. -curtains are so dirty and full of dust. Save your vacation and save your money and do not go through this horrible experience.
Read More
2 people find it helpful
Accommodation's Reply
11 Oct 2025
Dear Sir We sincerely thank you for choosing our hotel and taking the time to share your impressions after your stay at Muong Thanh Grand Danang Hotel. We always value our customers and understand the importance of providing good service to them. However, we did not meet your expectations on certain points, we would like to offer our sincerest apologies for that. We value guest feedback and do our best to provide high quality service to maintain satisfaction. We'd like to thank you for bringing this to our attention and it will help us improve our operations and services. The hotel wishes you all the best and looks forward to another opportunity to welcome you back in the near future. Ms.Tran Thi Huong - Genaral Manager
N***n
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
The hotel lobby and restaurant are hot and uncomfortable The staff are friendly and helpful The bathroom only has a bathtub and no shower area. If you shower standing up, the entire bathroom will get wet.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
16 Sep 2025
Hello Ms. We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred. All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all customers in the future. We look forward to welcoming you back on your next vacation. Wishing you and your family good health and peace! Best regards, Tran Thi Huong - General Director
Translated by Google Icon
See original
Profile Picture
Nguyen t. t. h.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.9
/10
Reviewed 16 week(s) ago
Public services such as swimming pool, gym club... are too old and degraded. The lobby is also boring. Parking is limited. There is no security guard to guide parking.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Sep 2025
Hello Anh We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wishing you good health and happiness! Best regards, Tran Thi Huong - Executive Director
Translated by Google Icon
See original
N***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 17 week(s) ago
Everything is fine, I will come back to stay at Muong Thanh if I have the chance.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Hello Best regards from Muong Thanh Grand Danang Hotel! I am honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future. Best regards, Tran Thi Huong - Hotel Director
Translated by Google Icon
See original
h***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 17 week(s) ago
It seems that the hotel is old so the experience is not very good. The hygiene is not really clean and the room smells very bad.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Hello Anh We would like to thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We are sorry to hear that your experience did not meet your expectations. We sincerely apologize for any inconvenience you may have experienced. Your feedback is extremely valuable and will help us improve our service quality. We have noted the issues you raised and are reviewing and adjusting to ensure that they do not recur in the future. We hope that you will give us another opportunity to welcome and serve you better. Wishing you good health and happiness! Best regards, Tran Thi Huong - Managing Director
Translated by Google Icon
See original
N***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 17 week(s) ago
no razor, hotel not up to par
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Hello Anh We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred. All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future. We look forward to welcoming you back on your next vacation. Wishing you and your family good health and peace! Best regards, Tran Thi Huong - General Director
Translated by Google Icon
See original
Profile Picture
Nguyen T. P. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Central hotel, convenient to go anywhere. However, I thought the hotel was facing the sea but it turned out not to be. However, the beach is very close.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Anh Nguyen Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel. Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop the hotel's services to bring the best service to customers. Once again, we would like to sincerely thank you for sharing your feelings about your vacation with your family at our hotel. The hotel hopes to welcome you many more times in the future. Wishing you good health and happiness! Sincerely, Tran Thi Huong - Hotel Manager
Translated by Google Icon
See original
D***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Ok. Good experience, receptionist not so ok
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Hello Anh Thank you for choosing Muong Thanh Grand Da Nang as your destination and sharing your wonderful experiences while staying at the hotel. Your comments will be forwarded to all hotel staff, which is a great source of motivation for Muong Thanh Grand Da Nang to maintain and develop the hotel's services to bring the best service to customers. Once again, we would like to sincerely thank you for sharing your feelings about your vacation with your family at our hotel. The hotel hopes to welcome you many more times in the future. Wishing you good health and happiness! Sincerely, Tran Thi Huong - Hotel Manager
Translated by Google Icon
See original
Phương P.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 18 week(s) ago
Staff and service are very good, only wifi is too bad to use
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Ms. Phuong Best regards from Muong Thanh Grand Danang Hotel! I am very honored and happy to receive your comments on the quality of service at Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. We wish you and your family good health and happiness. We look forward to seeing you and your family again in the future. Best regards, Tran Thi Huong - Hotel Director
Translated by Google Icon
See original
NguyenThiMinhThu
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 19 week(s) ago
Friendly staff, also clean
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Ms. Thu Best regards from Muong Thanh Grand Danang Hotel! I am very honored and happy to receive your comments on the service quality of Muong Thanh Grand Danang Hotel. Caring for customers with dedication and professionalism is always the top criteria in our service. I wish you and your family good health and happiness. I hope to see you and your family again soon. Best regards, Tran Thi Huong - Hotel Director
Translated by Google Icon
See original
nguyen T. M. H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 20 week(s) ago
Came back after 2 years and it's still the same: Hot room, no fan to use. Breakfast is not good, few dishes.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
04 Sep 2025
Hello Anh We would like to sincerely thank you for taking the time to share your feelings about your stay at Muong Thanh Grand Danang Hotel. We understand that your satisfaction is very important and always strive to provide the best service. However, we are sorry to hear that your expectations have not been fully met. We would like to sincerely apologize for the inconvenience that has occurred. All your feedback is very valuable to us, providing an opportunity for the hotel to improve and enhance the quality of service. We are committed to reviewing and fixing the issues you have raised to bring a better experience to all of our customers in the future. We look forward to welcoming you back on your next vacation. Wishing you and your family good health and peace! Best regards, Tran Thi Huong - General Director
Translated by Google Icon
See original
Number of reviews per page
20
40