Stayed 2 nights with parents and children. Strategic location close to telephone card sales, Chinese and Muslim food, CIMB Niaga Bank, there is a plaza too, near the waterfront, shopping for souvenirs. The hotel staff at the front are quite friendly. On the second day the room was not cleaned even though the make up roo had been written on the door handle so I called the frontdesk asking to be cleaned, the female staff who answered the phone was not very friendly. Come the housekeeping girl who is a bit old and says sorry with a straight face. Cleaning when people are in the room, when they finish cleaning the bathroom he says 'it's done, ma'am', then asks 'do you want to tidy up the bed or not?'. The tone is all unfriendly. Lastly, makeshift sweeps and leave without saying anything. Ha ha ha. Yes, that's it, the name also works in a 3-star hotel.