Overall Ratings & Reviews Go Hotels Otis - Manila

Booking mistake. No option to rebook. Hotline was unresponsive.

Nice hotels, comfort bed. But the internet is a little sluggish.

Somebody opened our door around 2am. When we checked, it is a guy in white shirt. The front-desk lady said, the guy mentioned our room no. (which he thought, his room) so he got an access card. Good thing we always double lock our door. If not, then, what if somebody took our things and run. We will never know what may happen.

Nice hotel to stay together with your Family

The staff at the hotel are very friendly. The rooms are clean and good for the price you pay. Very good for a budget hotel.

Room was spunky clean. Staff were helpful and courteous. Elevator speed needs an upgrade.

Room according to the photo presented. Quiet, clean, comfortable, spacious, next to a supermarket and coffee shop and freight forwarding services and happen to be close to my friend's house, so it often happens to stay at this Otis Go hotel if it's right in Manila. Even if you don't provide hotel slippers.

Nice place to stay and the price is very reasonable!

Booked Jan 9-10 no internet but it has a valid reason due to Feast of Nazarene, extend for another night 10-11 still no internet connection eventhough feast was already finished.

Location and price are good. It was a good stay but it was not great for the following reasons: 1) The parking fees. It would be great if they can make arrangements with the parking management to give a real fixed rate for those checked in at their hotel. Due to the parking fees, we had to pay more compared to just staying at the hotel next to the event venue we went to. 2) Noisy "neighbors" / Not enough sound proofing. I had to call the front desk twice because the people checked in next to ours were too noisy (they were shouting, talking and watching tv all too loudly) and my two little kids were getting scared. If they can't manage people like those staying in their hotel, they should try putting in more sound proofing.

Room was nice. Staff are approachable and accommodating. Hotel is connected to Robinsons Otis - but I wish they had their own food service besides their vending machines; but overall, it was a great experience.

The room very comfortable. I love it and location better

We stayed for 1 night only, staff are accommodating and approachable. Room is nice but the odor not good. It smelled cigarette when u enter the room.There is no pair of slippers too, so u need to go out again just to buy.

I booked this hotel since it is near to the places we planned to visit (manila ocean park, intramuros and etc) but we didn't know the bridge near this hotel is under repair and unpassable thus prevented us to travel easily. No taxi around and most grab drivers cancelled our bookings. It was a super hassle stay :( the hotel is okay but as for the moment I guess it is inconvenient to stay in this hotel due to the road blockage. Sad to say, we weren't able to tour around manila because of the said reason :( it was a waste staycation, waste of time, effort and money. It was the worst vacation we experienced in manila as everything was wasted. Hotel amenities: no toothpaste given.

Clean and comfy also close to the mall

Accommodating staff an the place is clean

The location is very great since it's inside the mall which very accommodates in searching good foods. The room is not that spacious but clean enough. The shower needs more time to get hot.

Big room. Nice amenities and facilities. Hotel is inside the mall. For relaxation, spa beside the hotel. Price is cheap.

Really clean and friendly staff

The toilet was inconvenient...no bidet...when I booked in this hotel I indicate there that I’ll be arriving at 12pm yet no one informed me from that hotel that we can only check in at 2pm...we waited at the lobby almost 2 hours!!! disappointing