Traveloka (1,179)
8.4
Very Good
From 1,179 reviews
Provided by travelers on
Cleanliness
8.5
Room Comfort
8.4
Meal
8.3
Location
8.5
Service and Facilites
8.5
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Bedroom (42)
Staff Friendliness (41)
Room Space (39)
Hotel Area (35)
Accessibility (33)
Bathroom (33)
Ambiance (32)
Taste (32)
Surroundings (30)
Family Friendly (29)
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Traveler Reviews New Surya Hotel
Number of reviews per page
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40
Customer reviews
T***a
Leisure
10.0
/10
Reviewed 11 hour(s) ago
Not bad, reasonable price, clean, comfortable.
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L***a
10.0
/10
Reviewed 2 day(s) ago
Anyway, the hotel is cool with a fairly cheap price. There is Netflix. Will definitely come back here again.
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Guest
Leisure
10.0
/10
Reviewed 3 day(s) ago
I have stayed at New Surya Hotel many times. Location, price, friendliness, cleanliness, parking, all are ok.
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m***a
Leisure
10.0
/10
Reviewed 3 day(s) ago
Always a favorite hotel, stayed at this hotel many times. But if I may suggest, the towels and mats for the suitegarder type should be white.
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IW
IINTYAS W.
Leisure
10.0
/10
Reviewed 3 day(s) ago
This is the second time I brought a group to stay here with the consideration that the hotel is okay, the breakfast tastes okay, it just needs a little more variety in the main menu, but overall it's okay.
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Y***i
Leisure
9.6
/10
Reviewed 4 day(s) ago
I arrived at 13.45 and couldn't check in straight away, had to wait until 14.00.
The room was clean, the staff was friendly, the hotel atmosphere was suitable for families.
There are tennis and basketball facilities, but you have to book in advance at the reception. So those who want to use the sports facilities don't forget to book in advance when checking in. Basketball and tennis equipment are also provided at the reception.
For food, please improve the variety and especially the taste, sorry yesterday the taste of capjay was a bit bland.
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l
liana
9.7
/10
Reviewed 5 day(s) ago
we only transit here before going to Bali but the hotel is very pleasant. the room is also nice
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1 people find it helpful
M***n
Leisure
6.2
/10
Reviewed 1 week(s) ago
Breakfast was not very interesting, checked in at 15.18, the room was not ready, still waiting another 30 minutes for it to be cleaned
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1 people find it helpful
Accommodation's Reply
05 Apr 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying. Regarding our normal check-in time at 14.00, for the high season period it can be slightly delayed and we will definitely inform the guest, but for reservations via OTA we do not receive guest telephone numbers so we cannot explain to the guest. Regarding breakfast, can you please explain what is meant by less attractive, Sir/Madam? Thank you. We look forward to your return to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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S
Suitono
Leisure
9.7
/10
Reviewed 2 week(s) ago
A good hotel for the small town of Jajag. But the price is too expensive compared to a star hotel. Great, keep up the good work New Surya, keep growing before there are competitors around.
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1 people find it helpful
Accommodation's Reply
05 Apr 2025
Dear Mr. Suitono, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. Regarding the price, our price happened to be during the high season when you stayed so it experienced a slight increase compared to normal days. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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A***n
Staycation
9.4
/10
Reviewed 2 week(s) ago
The hotel is good, the place is clean, the price is still affordable, next time I plan to go on vacation again, I will stay at this hotel, hopefully I can get a voucher from this hotel.
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Accommodation's Reply
05 Apr 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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H***t
Business
8.4
/10
Reviewed 2 week(s) ago
Yes, I was a bit surprised, but I have a place that I prefer if I have to stay in the Jajag area.
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Accommodation's Reply
30 Mar 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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D***y
Business
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is very friendly, the place is comfortable, clean, quiet. Definitely recommended. The price is also okay. Looking for food and others is also close.
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Accommodation's Reply
25 Mar 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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y***e
Business
9.4
/10
Reviewed 3 week(s) ago
Good location on the side of the road, nice rooms, friendly service.
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Accommodation's Reply
25 Mar 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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S***o
Staycation
10.0
/10
Reviewed 3 week(s) ago
Comfortable and pleasant, the staff is friendly and very helpful. Recommend to staycation with family.
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Accommodation's Reply
23 Mar 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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s***h
9.4
/10
Reviewed 4 week(s) ago
The staff is very friendly, check-in time can be advanced without any problems (Note: you must confirm 1 day in advance to advance the check-in time) 🤝
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1 people find it helpful
Accommodation's Reply
21 Mar 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to give a review. Glad to know that you enjoyed the services and facilities we provide. Regarding early check-in, we will definitely try but again based on availability, especially if the previous night is full, we definitely need confirmation from the guest at least 2 or 3 days before arrival so that we can help check and adjust. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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aa
andrew a.
Business
8.5
/10
Reviewed 5 week(s) ago
Okay. There are also cafes that have really good coffee.
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Accommodation's Reply
11 Mar 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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cb
cicuk b.
Business
9.7
/10
Reviewed 5 week(s) ago
Comfortable, clean, friendly, great service👍👍👍
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1 people find it helpful
Accommodation's Reply
09 Mar 2025
Dear Mr. Cicuk, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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CB
Cicuk B.
Business
9.7
/10
Reviewed 7 week(s) ago
Comfortable friendly service clean rooms
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1 people find it helpful
Accommodation's Reply
22 Feb 2025
Dear Mr. Cicuk, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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CB
Cicuk B.
10.0
/10
Reviewed 7 week(s) ago
Comfortable, clean, great service
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Accommodation's Reply
22 Feb 2025
Dear Mr. Cicuk, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination to stay, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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b***g
Staycation
10.0
/10
Reviewed 8 week(s) ago
Good friendly good good friendly friendly
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Accommodation's Reply
22 Feb 2025
Dear Sir/Madam, Warm greetings from New Surya Hotel Banyuwangi, we would like to thank you for choosing New Surya Hotel Banyuwangi as your destination for staying, and for taking the time to provide a review. We are pleased to know that you enjoyed the services and facilities we provide. We strive to continue to provide a memorable stay experience. We look forward to welcoming you back to New Surya Hotel Banyuwangi. Sincerely, Management of New Surya Hotel Banyuwangi
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Number of reviews per page
20
40
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