Overall Ratings & Reviews Asoka Luxury Hotel Lampung

Check in must be at 2. Given a room that smells of cigarettes without confirmation. Unfriendly staff. Old room, rickety door opens and closes like an old house door, no waiting. Bed sheets smell of cigarettes, probably never washed. Parking is cramped, even though the security guards are kind. Basically, I'm fed up with staying here.

The food is delicious, but in my opinion the hallway is a bit dark and the doorman is not very agile in opening the door, even though he was carrying a lot of stuff but he didn't help open the door.

During the stay the room was not cleaned until after check out. The toilet smells.

Thank you to Asoka Luxury Hotel, the place is comfortable and the staff are also good and friendly, the food is also delicious, there are many choices and the place is spacious.

. the problem is in the shower I ordered a room got a shower that was quite damaged and the flow was very small regarding the door please fix it because I experienced 3 times the key was damaged and could not be opened. when I complained for the 3rd time at night the person who opened it looked grumpy. and the door was broken and could not be opened back and forth, tiring of going up and down the stairs to report to the receptionist. please fix it .. for the receptionist is very friendly. and for the cafe that delivers food is also very friendly

The staff was very friendly and helpful when checking in.

Staff response was quite fast when requesting a room change.

Have a great stay here and great experience as always!

As expected. Experience according to the stars.

The facilities are not suitable for a 3 star hotel, the price paid is not in accordance with the facilities....many things need to be upgraded for customer comfort...

security staff or bell boy igonoring us not even offering to help with luggage, front staf didnt give information just asking for deposit bfast food is okay only, room corridor have a lot of empty room service plates outside doors for the whole 14 hours since cehckin in until check out not body cleaned it. and so on actually quite much more minus but will never coming bcak there for sure

Hotel staff is friendly, environment is comfortable.

Hotel staff is friendly, rooms are comfortable.

Good, the staff was very helpful in the check-in and check-out process.

Good, the staff was very helpful in the check-in and check-out process.

Staff is very good in service

room no 320 : room key can't be locked. people can still open it from outside even though it's locked. TV : Blurry lights : Dim

The main thing is that Asoka Luxury Hotel is amazing.

The bathroom is see-through, not suitable for out-of-town work with fellow office workers.

The main thing is to start with the food, hospitality, strategic, the main thing is the best.