Dear Mr./Mrs. E*a, Warm greetings from New Hollywood Hotel Pekanbaru,. Thank you for choosing New Hollywood Hotel Pekanbaru. And for taking the time to give a review and rating. For our hotel. We apologize for the inconvenience that Mr./Mrs. E*a experienced when staying overnight at New Hotel Hollywood Pekanbaru. Especially when you are staying overnight at New Hollywood Hotel. In this case, we ensure that we will always check the utilities in our rooms so that they can run well and we ensure that we innovate in our rooms, especially if Mr./Mrs. E*a stays overnight in our newest unit in the New Deluxe and Executive Rooms. Once again, we apologize and we ensure that in the future this will be even better. Once again, thank you and we look forward to your visit. Furthermore, by providing another extraordinary experience. Warm Regards,. Management