9.0
Exceptional

From 431 reviews

Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.3

Location

9.1

Service and Facilites

9.1

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Traveler Reviews Kingwood Boutique Hotel Miri

Number of reviews per page
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40
Customer reviews
Mohd R. N. S.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 162 week(s) ago

Attractive hotel. Beautiful design. Beautiful and attractive room. Breakfast was delicious 👍🏻
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TECK SOON TAN
icon-origin-TRAVELOKA

9.7

/10

Reviewed 178 week(s) ago

Absolutely wonderful experience stay, comfortable of a 5 star standard.

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Masterizzulkarnain F.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 181 week(s) ago

Comfy and super clean. The location is great, close to mall and local foods.

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Masterizzulkarnain F.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 190 week(s) ago

My 3rd staycation here. It was superb. The room, the service.

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Jerome N.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 215 week(s) ago

The room was exactly as same as shown on ads

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NUR R. B. R.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 224 week(s) ago

The room look exactly like in the pictures. Location is very strategic. Near eating places, dobby and mall. Breakfast is delicious. Hotel staffs is very nice too. Welcome drink and hot towel provided during check in process.

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Syazwan S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 229 week(s) ago

Nice room. Very comfortable. Walking distance to malls and restaurants.

1 people find it helpful

Jonathan S.
icon-origin-TRAVELOKA

9.7

/10

Reviewed 234 week(s) ago

Great location for food, and shopping. The Bonzer Restaurant downstairs has an excellent Western food choices.

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Azman bin Mansor
icon-origin-TRAVELOKA

9.7

/10

Reviewed 242 week(s) ago

Love the rooms. The design is modern and very luxury

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MOHD
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 268 week(s) ago

KBH was tremendous in terms of cleanliness and the staff hospitality is the most warmest I ever get. They offer us Calamansi as welcome drinks. My 2 days staying at this hotel was very satisfying. 👍

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Smei C.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 277 week(s) ago

Comfortable stay. Good variation & food from Bronze cafe. Very friendly staffs at reception & cafe;especially outlet manager Ms May Phang. Satisfied with House keeping! Great location to nice eateries; ming cafe, saupau cafe, wzt cafe. Also walkable distance to mall. Would love to repeat stay in future.

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Accommodation's Reply
16 Jan 2020
Dear Siew, Warmest Greetings from Kingwood Boutique Hotel! Thank you for taking your time to share your recent visit with us. It is always an honour to receive such positive comments about the Hotel. We are pleased to learn that you had a great stay with us, and it is also rewarding to the team that their efforts in providing the customer service have made your stay a memorable one! We look forward to having the opportunity of welcoming you back again very soon. Best Regards, Kingwood Boutique Hotel
MOH
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 278 week(s) ago

Still comfortable, already 4 years stay there. Need to improve, is the sound of the air conditioner motor sound.

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Accommodation's Reply
16 Jan 2020
Dear MOH, Warmest Greetings from Kingwood Boutique Hotel! Thank you for your loyalty and ongoing support to our hotel. As hoteliers, our business is looking after people to ensure they feel welcomed and comfortable at our hotel. It is with pleasure we read that you enjoyed our hotel, rooms and services. It was our pleasure to have you staying with us and we hope to welcome you again. Best Regards, Kingwood Boutique Hotel
Eugene C. P. K.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 282 week(s) ago

The hotel staffs are extremely friendly. Very reasonable price for food. Good environmental initiatives with the refill for shower gel, conditioner and hand wash. Strategic location.

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Accommodation's Reply
03 Dec 2019
Dear Eugene, Warmest Greetings from Kingwood Boutique Hotel! Thank you very much for taking the time to share your positive feedback regarding your stay on this review page. We were delighted to hear that you enjoyed the room, our location and the friendly service from our staff. It was a pleasure to have you as our guest. We look forward to seeing you again. Best Regards, Kingwood Boutique Hotel
OLGA BELLA ZION SAMOSIR
icon-origin-TRAVELOKA

6.3

/10

Reviewed 283 week(s) ago

Il I was only 10 minutes late checking out already paid Rm50.00 already 2 times I was made by this hotel.

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Accommodation's Reply
04 Dec 2019
Dear Olga, Warmest Greetings from Kingwood Boutique Hotel! First of all, thank you for choosing to stay at Kingwood Boutique Hotel and providing your honest feedback at the review page. While it was disappointing to hear that your experience with us fell short of your expectations regarding the late check-out charge, we would like to explain once again our hotel check-out policy. Standard check-out time is 12pm and being lenient, we have informed you that there will be late check-out charge for check-out after 12:30pm. And on that day, your checking out time was at 1:26pm, which was close to an hour after 12.30pm. We hope you understand that we never, ever mean to charge anything unnecessarily. Thank you. Best Regards, Kingwood Boutique Hotel
SHAUN A.
icon-Romantic
Romantic
icon-origin-TRAVELOKA

8.8

/10

Reviewed 285 week(s) ago

Check-in was fast. The hotel receptionist was helpful. Since I pre-paid my stay using credit card through agent, you still need to pay a RM100 deposit. Be mindful that if you stay here for the first time, the hotel will need to scan your NRIC together with your guest for safety purpose. The highlight of the check-in was the cold lemonade that they offered when you're doing your check-in. A hot wet towel is also offered for you to freshen up your face. I declined. Please be reminded that there is no basement parking or specific hotel parking for guests so all hotel guests must park wherever they can. As such, please be mindful of any parking fees that might be imposed on city public parking otherwise you will be receive parking tickets. The room I was staying at was the Classic Deluxe. I did not include the breakfast package since the hotel is in the heart of Miri city so many eateries are available. There is one shopping mall nearby which is just 2 minutes walk from the hotel. The room was clean however some improvements could be made. For example, the body shower gel and shampoo dispenser looked worn down since its being reused and refilled for every guests (good for the environment though). The air-conditioning took some time to take effect. In-room safe, iron, ironing board, hair dryer and other toiletries are provided. Toothbrush, sanitary bag, vanity kit are all available; I wish they would have provided hair comb though. The TV channels are good with a variety of genres available. One weird thing that I encountered was during the day that i'm supposed to check out. Since I was making full use of my time, I tried to check-out around 11.45PM, however around 11PM, my room phone rang for 2-3 seconds but before I could pick it up, the other end hung up. I assumed it must have been the front desk as a reminder. I don't mind for them to remind the guests it's close to check-out time but please be professional and talk to the guest. The check-out process itself was swift. I just had to wait for 5 minutes for the housekeeping to check the room. After that the deposit RM100 was returned. All in all, I was satisfied with my stay there. Would definitely go again.
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Maximilian M.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA

9.7

/10

Reviewed 293 week(s) ago

Great service, good breakfast, location is perfect, rooms where mostly clean.

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Pailin S.
icon-Family
Family
icon-origin-TRAVELOKA

8.5

/10

Reviewed 295 week(s) ago

Lovely place. clean and good location. good rate too. strongly recommend.

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Anita N. Y. L.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA

9.4

/10

Reviewed 300 week(s) ago

Beautiful interior design. Welcoming drink and warm towel for us when checked in. Need hook or rack inside the bathroom.

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Masterizzulkarnain F.
icon-Family
Family
icon-origin-TRAVELOKA

9.4

/10

Reviewed 302 week(s) ago

I live the interior design, it's very cozy. The only problem for me during the stay was the space for the shower. Other than that, overall was very satisfying.

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Azreena B. M.
icon-Family
Family
icon-origin-TRAVELOKA

9.7

/10

Reviewed 308 week(s) ago

I got free room upgrade to deluxe room with bathtub. My husband, my son & me myself love it very much. The lobby deco was beautiful as well as the cafe. Laksa Sarawak & mee kolok at Awang Mahyan (behind the hotel) was so tasty. I'm satisfied with this hotel.

1 people find it helpful

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