8.5
Very Good

From 1,809 reviews

Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Mercure Jakarta Kota
All
Room Space (41)
Bedroom (41)
Staff Friendliness (40)
Bathroom (38)
Ambiance (37)
Accessibility (35)
Distance to City Center (33)
Hotel Area (33)
Check-in/out Time (30)
Surroundings (29)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Mercure Jakarta Kota

Number of reviews per page
20
40
Customer reviews
v***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 5 day(s) ago

Great, the room is clean, the hotel is strategic, you can go anywhere easily.
Translated by Google Icon
See original

Find this review helpful?

M***a
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

strategic location, right in front of the busway. easy to go anywhere. spacious room with nice view. Okay breakfast. Arrived at one in the afternoon, thank God I was allowed to check in early. Thank you
Translated by Google Icon
See original

Find this review helpful?

D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Top ok really, all the staff are friendly, breakfast has many variations 👍👍👍👍
Translated by Google Icon
See original

1 people find it helpful

D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

Have stayed at Mercure Jakarta Kota 3 times, the staff are friendly. There are also many culinary options around the hotel. Thanks Mercure Jakarta Kota 👍👍👍👍
Translated by Google Icon
See original

Find this review helpful?

R***e
icon-origin-TRAVELOKA

10.0

/10

Reviewed 2 week(s) ago

the room is spacious, the breakfast is also really good
Translated by Google Icon
See original

Find this review helpful?

Ega A.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 3 week(s) ago

Nice. Friendly. Clean. Strategic.
Translated by Google Icon
See original

Find this review helpful?

Profile Picture
Lisa M.
icon-origin-TRAVELOKA

10.0

/10

Reviewed 3 week(s) ago

The hotel is clean and the staff are friendly.
Translated by Google Icon
See original

Find this review helpful?

T***a
icon-Business
Business
icon-origin-TRAVELOKA

9.3

/10

Reviewed 10 week(s) ago

+The hotel staff is very friendly and very helpful. -The room carpet is dirty with lots of stains. -The bathroom and toilet have yellow stains as if they haven't been cleaned.
Translated by Google Icon
See original

2 people find it helpful

j***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.4

/10

Reviewed 10 week(s) ago

Nice place. Good location near to the town. Friendly staff.

2 people find it helpful

Kevin V.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Hotel staff are friendly & courteous, restaurant staff are alert & agile
Translated by Google Icon
See original

Find this review helpful?

Genta C. P.
icon-origin-TRAVELOKA

9.4

/10

Reviewed 12 week(s) ago

The service and staff are all friendly, the family is happy....😊
Translated by Google Icon
See original

1 people find it helpful

L***w
icon-Staycation
Staycation
icon-origin-TRAVELOKA

9.7

/10

Reviewed 12 week(s) ago

my experience is that the place is quite okay and close to the city center and close to many food sellers. want to go to Mangga Besar, close to the exit of the hotel, go left to Mangga Besar, want to walk to the old city, it's easy (you can bring your own car or take Grabcar or Gocar, it's all up to you). want to go to Pancoran Glodok, the shopping center has China Town, there is Petak 6, it's nice to have Petak Sembilan.
Read More
Translated by Google Icon
See original

Find this review helpful?

J***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 12 week(s) ago

Very impressive starting from the friendly staff, safe rooms, especially the windows for children and the varied breakfast.
Translated by Google Icon
See original

Find this review helpful?

E***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

Very good hotel with affordable price
Translated by Google Icon
See original

1 people find it helpful

Profile Picture
Muhammad I. T.
icon-origin-TRAVELOKA

9.1

/10

Reviewed 13 week(s) ago

Excellent room with affordable price but sadly in the room 1107, the cold water won't turn on

Find this review helpful?

L***a
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 13 week(s) ago

Recommended, spacious rooms, friendly hotel staff and delicious food
Translated by Google Icon
See original

Find this review helpful?

s***a
icon-origin-TRAVELOKA

7.9

/10

Reviewed 13 week(s) ago

The room is not yet available and is still being processed at check-in.
Translated by Google Icon
See original

1 people find it helpful

s***a
icon-origin-TRAVELOKA

6.5

/10

Reviewed 14 week(s) ago

Service during check in was not good. The room was not ready so check in time was 15.00 and the 2nd room was 16.00. Although upgraded to deluxe. Amenities toothbrush 1. For a hotel like Mercure
Translated by Google Icon
See original

1 people find it helpful

b***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

the hotel staff is very friendly. the front desk man is also very kind and pleasant. we booked a room on the top floor, it was granted plus we got a beautiful view of the city at night. choose room 1223. you will get the best view from the room. the water heater works well, and when the room is cleaned, it is really done well. even though I didn't ask for a change of towels, the towels were still replaced. and the stock of tea, coffee, etc. is refilled. the hotel also provides refillable water in every corridor. the equipment in the bathroom is also complete. soap, shampoo, toothbrush are provided plus 2 towels and a hair dryer is also available. for breakfast, the menu is varied. from rice, side dishes, sausages (my child's favorite until I added 2x), pasta, salad, eggs, bread, juice, and others. the taste is delicious. I don't regret choosing a room plus breakfast. because everything is delicious and the menu is refilled if it runs out, it is also fast. well done mercure. thank you for providing the best hospitality for us.
Read More
Translated by Google Icon
See original

Find this review helpful?

K***n
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

The staff is friendly and detailed in explaining hotel services so it is comfortable.
Translated by Google Icon
See original

1 people find it helpful

Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved