The staff is friendly, but for the mattress, if you take the double bed type, don't combine the twin beds, it makes the middle hole, it makes you uncomfortable, the towels weren't ready when the customer checked in, it was 4 pm and above and my body was hot and sticky, there was a telephone in the room but the receptionist's number wasn't listed, so I asked for a towel by WA and looked for information on Traveloka. Other than that, it was okay