I stayed at this hotel with my friend for two nights . We are 19 years-old and even though I have been to Portugal many times and speak the language, this was my first-time visiting Lisboa alone. We could not have picked a better hotel! No complaints at all about location, comfort, staff. We loved being able to walk to restaurants, shops and public transportation (including the train to Sintra). The restaurant was also excellent and so was the complementary bottle of wine! The main compliment must go the staff. The receptionists were kind and attentive, and even suggested which bar/ area were safe for us to explore at night. It took us a minute to figure out how the lights worked (room key needs to be inserted in a slot) and water pressure wasn't great BUT given this is an old, even if renovated, historic building downtown Lisboa these were not even negatives! Plenty of outlets and charging stations for iPhone and watches. Because I have family in Portugal, I don't usually require a hotel stay when I visit but if I ever do, this will be the place! Thank you.