Overall Ratings & Reviews The Pier Hotel

The carpet has some kind of smell. Room condition old.

Roof top offers an excellent view of the bay.

The view of ocean front terrace is nice and the room is clean. However, the service of the front desk is poor, take long time for check-in and get the key card. The conditions in room is bit wear and tear. Stains can be found on bedsheet and sofa. The swimming pool was closed as they have private event on the next day, we can only enjoy the facilities with half hour.

Lovely view , room is spacious and clean

It was disappointing about the cleanliness of the room. Hair found on the bedsheet, dusted shelf where the towels kept, food scraps and chocolate found behind the bedside table, toothpaste stains in the toilet glass…

Customer service/experience was like hostel, not a hotel. Staff is not particularly friendly. No one has a smile (having a mask on was not an excuse). I requested a twin bedroom. Understood it was subject to availability but the reception stayed silent and did not mentioned at all. Nothing much to comment as there was no service per se.

Nice hotel with terrific seaview. Tranquil and comfortable.

The room is comfortable. But the hotel is in isolated area, it’s not convenient unless you drive with your own car. The facilities in hotel is not enough.

The room is spacious, the facilities are thoughtfully prepared. And most importantly the ocean view makes the whole stay much more enjoyable.

Close to Marina and having a good restaurant around.

A view peaceful weekend well spent in a very nice hotel.

Wonderful experience.We will come again

The breakfast was useless. I want to have variety. There was no room service. Should include more food option

Like the almost-carpet-free room the most! Restaurant is clean and fascinating.

excellent view and quiet environment, breakfast is good and hotel staffs are really nice. If more shuttle bus to Sai Kung town center will be better since the location is a bit far from Sai Kung town center.

Came here for a weekend staycation and chose this hotel after reading several HK magazines The room was great - we had a free upgrade to ocean terrace room with a great view. Really can't say the same about the complimentary breakfast at the restaurant though - an unfrozen croissant, one piece of sandwich cheese, few slices of tomato and straggly lettuce, with a poached eggs and one coffee (worth $160 !). Took my breakfast in town instead. Pool looked nice but lacked a beverage/bar stand hence we wouldn't have stayed more than an hour anyway. Overall - great concept and view, friendly service but needs improvement in food and recreation.

Perfect place for weekend escape Serene seaview, excellent atmosphere

Outstanding service and location. Really enjoyed my getaway trip at the Pier Hotel

The balcony is very close to the street You can see someone walking outside

Slightly high pricing, decent room with nice bathroom, excellent breakfast in Japanese style, but lots of cigarette butts in the balcony. Should not charge too high for parking