Traveloka (1,128)
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8.4
Very Good
From 1,128 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
7.9
Location
8.2
Service and Facilites
8.4
People often mention about ibis budget Singapore Pearl
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Bedroom (9)
Bathroom (8)
Ambiance (7)
Wifi (6)
Room Space (6)
Accessibility (5)
Check-in/out Time (5)
Soundproof (5)
Hotel Area (5)
Distance to City Center (4)
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Traveler Reviews ibis budget Singapore Pearl
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40
Customer reviews
E***a
Leisure
9.4
/10
Reviewed 19 hour(s) ago
Several times to Singapore, only this time I got a clean, comfortable, odorless accommodation with an average price with its surroundings. Maybe because it's new, I don't know but I like and feel comfortable staying here. Transportation access is quite easy, 100m walk there is a Mohammad bus stop, if MRT -/+ 400m, close to my favorite food restaurant hot pot frog 🤤🤗😄
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i***h
Leisure
9.4
/10
Reviewed 5 day(s) ago
easy access to everywhere.. the environment is also nice, lots of food places
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t***a
8.8
/10
Reviewed 2 week(s) ago
1st time trying to stay at Ibis Budget which was located in between a housing area. But while we were entering the room, it smelled very bad. Thank you for the fast response to our complaint and after they tried to minimize the bad aroma within 15 minutes, finally they decided to upgrade it into a family room. Best hospitality response to meet customer expectation. My suggestion, fix it properly about your exhaust and plumbing in the previous room (triple bed) before selling it to the customer. Keep up the good courtesy and hospitality.
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N***n
9.4
/10
Reviewed 7 week(s) ago
Thank you for the receipt, you are all very friendly when receiving guests and greeting them.
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2 people find it helpful
M***y
Leisure
9.7
/10
Reviewed 11 week(s) ago
The hotel staff was very helpful in the check in process, thank you.
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Dede R.
8.5
/10
Reviewed 12 week(s) ago
The hotel staff are friendly and when we went there it wasn't check in time but they helped us check in early and the surrounding area is also relatively safe and not too noisy.
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2 people find it helpful
MF
Maria F.
8.1
/10
Reviewed 15 week(s) ago
Staff is friendly. Location quite far from central city, but easy reached by bus. The highlight is for cleanliness, I was catching like 3 baby croaches in the bedroom.
1 people find it helpful
L***k
Leisure
9.4
/10
Reviewed 15 week(s) ago
It would be even better if there was a self laundry, especially for tourists, it would be very useful.
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1 people find it helpful
L***N
Transit
6.5
/10
Reviewed 19 week(s) ago
I stayed for 2 nights. The first night ( triple sharing)... room was ok... but on the second night
( a different room - twin sharing) the toilet smells !!! Informed front desk and the staff asked me to go to front desk to take the aerosol spray which is to help solve the problem... but it did not. But since it was a 1 night stay I did not bother to ask for a change of room . Very disappointed that such a nice hotel has a problem with its toilet ... which is a very important facility that reflects on the comfort of the room. This must be looked into by the management as soon as possible to avoid any further bad review fr the guests.
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1 people find it helpful
WP
Watcharakorn P.
Leisure
8.8
/10
Reviewed 25 week(s) ago
The room has ants on the upper bunk and the walls look damp and swollen. There is no water spray in this room. Overall, the room is clean and not far from food and bus stops.
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2 people find it helpful
G***g
Leisure
8.8
/10
Reviewed 33 week(s) ago
The room I stayed in was comfortable and sound proof. Wi-Fi and Air Conditioner working well. I requested early check-in (at 9.00 AM) but the front officers said the room wasn't ready, but they allowed me to leave my baggage. There is no Bidet/Waterspray, no Compliment water bottle (but there is water dispenser on the 1st floor). This property is not far from Bus Stop (Aft Lor 14, Opp Mohd Saleh) and vending machine around the building. No restaurant inside the property so you have to walk outside to eat, but it 's okay becase there are many options of food/tenants around Geylang Road.
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2 people find it helpful
Accommodation's Reply
08 Sep 2024
Dear Guest,
Thank you for sharing your positive stay experience. We are happy to hear of your positive comments for our comfortable rooms, good facilities and close proximity to many restaurants and public transport.
Our check-in times are in line with the international hotel standard of 3pm. My colleagues at the front desk are usually more than happy to offer complimentary early check-in services for our guests, subject to the availability of rooms. We also regularly assist our arriving and departing guests with keeping their luggage safe and secure while they are away touring the city.
For the sustainablitity of our environment, we have stopped placing single use products such as bottled water in the room so that our guests can also join us in our environmental project. There is a water dispenser at the lobby for our guests to refill their bottles. Yo We look forward to be of service to you again!
Warm Regards,
Roland
Guest Experience Executive
J***s
8.3
/10
Reviewed 34 week(s) ago
The toilet door is open above, so it's inconvenient to go to the toilet, especially when sharing with friends.
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2 people find it helpful
HW
Hendrik W.
Transit
8.2
/10
Reviewed 39 week(s) ago
I was stay couple hours just for transit. The room was clean with standard amenities and the location is not too far from Changi airport.
1 people find it helpful
Accommodation's Reply
28 Jul 2024
Dear Hendrik,
We appreciate your kind compliments for our clean rooms, complete amenities and accessibe location. Our hotel is very popular with travellers for our close proximity to the airport. We certainly look forward to welcome you back for a longer stay with us the next time!
Warm Regards,
Roland
Guest Experience Executive
M
Martin
10.0
/10
Reviewed 42 week(s) ago
We are so happy stay here, hoat is help full and hotel close with bus station.
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Accommodation's Reply
07 Jul 2024
Dear Martin,
The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's convenient location and helpful hospitality team. Our hotel is 11 minutes walk to Aljunied MRT station, and there are also buses which you can take from our doorstep for easy access to city center. We hope you had a great time touring Singapore and look forward to welcoming you back soon!
Warm Regards,
Roland
Guest Experience Executive
Mei Lieng Limanto
9.4
/10
Reviewed 51 week(s) ago
Pelayanan ramah-kamar bersih.
1 people find it helpful
Accommodation's Reply
05 May 2024
Dear Limanto,
The Hotel Team deeply appreciates your kind words for ibis budget Pearl and is delighted to learn that you had enjoyed our very clean rooms and the service from our friendly staff. It is our pleasure to be of service to you and we look forward to serving you again!
Warm Regards,
Roland
Guest Experience Executive
t***g
Leisure
9.4
/10
Reviewed 53 week(s) ago
The room is small but still comfortable, strategic location. Around the hotel there are many small restaurants, bus and MRT transportation are also close and easy. The only drawback here is that there is no bidet 🥲.
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6 people find it helpful
M***a
Leisure
9.4
/10
Reviewed 53 week(s) ago
Cozy place with comfort room for stay near national stadium and very clean.
2 people find it helpful
Accommodation's Reply
21 Apr 2024
Dear Anonim,
Thank you for your near perfect rating! Our hotel is a perfect choice for concert-goers with our close proximity to the National Stadium and public transport. We are also happy to learn that you had enjoyed our clean and cozy rooms. We look forward to welcoming you back for another great stay with us!
Warm Regards,
Roland
Guest Experience Executive
c***a
Staycation
8.4
/10
Reviewed 56 week(s) ago
The hotel strategic but I think the hotel rather far from MRT aljuneid, about 20 min walk, if you walk must ready if hot & rain. But near bus and restaurant. Miss Sue can speak Indonesia fluently, all staff good. Check in and out process very fast.
1 people find it helpful
Accommodation's Reply
31 Mar 2024
Dear Anonim,
We appreciate your positive comments of your hotel stay, in particular for our strategic location and warm hospitality. We pride ourselves on delivering service from the heart and we have shared your kind words with our staff Sue. Our hotel is a short 11 minutes walk to Aljunied MRT station and there are also many buses near our doorstep which allows for easy access to city center. We hope you had a great time touring Singapore and look forward to welcoming you back soon!
Warm Regards,
Roland
Guest Experience Executive
A***a
Leisure
9.4
/10
Reviewed 57 week(s) ago
Strategic location. Hotel staff is friendly and very helpful.
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AA
Ayu A. P.
Leisure
9.4
/10
Reviewed 58 week(s) ago
The room was clean. The staff is very friendly. Check in process easy. Good services. Its really near the national stadium.
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Number of reviews per page
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