Traveloka (2,733)
8.6
Very Good
From 2,733 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.4
Location
8.9
Service and Facilites
8.7
People often mention about Novotel Solo
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Bedroom (45)
Staff Friendliness (44)
Ambiance (43)
Distance to City Center (42)
Room Space (40)
Bathroom (37)
Accessibility (35)
Hotel Area (35)
Surroundings (30)
Family Friendly (30)
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Traveler Reviews Novotel Solo
Number of reviews per page
20
40
Customer reviews
B***g
Leisure
9.4
/10
Reviewed 3 day(s) ago
Quite a comfortable hotel to stay in Solo.
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D***n
10.0
/10
Reviewed 4 day(s) ago
Friendly staff. Clean and comfortable hotel.
There are batik and handicraft shops in the hotel if you don't have time to shop outside the hotel.
Varied food.
The morning atmosphere is very comfortable.
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D***a
Transit
9.4
/10
Reviewed 7 day(s) ago
The room is spacious, clean and located in the city center, so it is close to everything. The price is competitive with other hotels, even yesterday I got it cheaper.
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, Harjanto S. Front Office Manager
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D***n
Leisure
9.1
/10
Reviewed 1 week(s) ago
When checking in, you have to wait a bit, but the rest is quite comfortable.
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, Harjanto S. Front Office Manager
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R***o
Leisure
9.1
/10
Reviewed 1 week(s) ago
a bit downgrade from previous trip, especially the breakfast selection, but overall still a pleasant trip
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T***i
Transit
9.7
/10
Reviewed 2 week(s) ago
Very impressive stay at Novotel Solo, a strategic hotel located in the city center, suitable for me who is in transit and continuing my journey by train via Solo Balapan
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Accommodation's Reply
09 Apr 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that these comments will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, Harjanto S. Front Office Manager
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Agus W.
Business
8.5
/10
Reviewed 2 week(s) ago
Good room, good food, good facilities. Overall enough.
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Accommodation's Reply
28 Mar 2025
Dear Mr. Agus W, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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I***l
Leisure
9.7
/10
Reviewed 3 week(s) ago
Fun fun and fun
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1 people find it helpful
Accommodation's Reply
26 Mar 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika
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B***a
Leisure
9.1
/10
Reviewed 4 week(s) ago
Even though the hotel is quite old, the interior is still quite okay.
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Accommodation's Reply
26 Mar 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika
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AE
Amos E. W.
Business
8.4
/10
Reviewed 4 week(s) ago
The service is super slow. Asking for water, asking for tissue takes a very long time, almost 1 hour.
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Accommodation's Reply
26 Mar 2025
Dear Mr./Ms. Amos E. W, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika
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R***d
Business
10.0
/10
Reviewed 5 week(s) ago
Never get tired of coming back to stay at Novotel
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Accommodation's Reply
26 Mar 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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U***N
6.2
/10
Reviewed 5 week(s) ago
The room smells bad and it's like that several times and it's really dusty. Oh my, it's like the room doesn't know if it's been occupied for a long time so it makes you itchy and itchy. The funny thing is, if you want to drink water, there's no dispenser so you have to call the FO to refill the water. There should be 2 toothbrushes but they only give you 1
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Accommodation's Reply
26 Mar 2025
Dear Sir/Madam, Thank you for taking the time to tell us about your experience at Novotel Solo. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. This was an exception to the usual procedures. We assure you that we have taken steps to address and prevent future problems. We would like to reiterate our commitment to high quality standards, and I would like to personally assure you that you will experience this in your next visit to our premises. Sincerely, i gede Pratama Suarmandika. General Manager.
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ER
Eka R.
Business
8.8
/10
Reviewed 5 week(s) ago
Nice place and the hospitality is good
1 people find it helpful
Accommodation's Reply
06 Mar 2025
Dear Mr/mrs. Eka R,
We very much appreciate your comments regarding your stay at the ibis Styles Solo.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
I Gede Pratama Suarmandika
General Manager
DS
Darmono S.
Business
8.8
/10
Reviewed 7 week(s) ago
Impressive Stay Experience. Wife and Child Quite Satisfied Next Repeat Stay. Distance Vs Office Also Quite Close.
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Accommodation's Reply
26 Feb 2025
Dear Mr. Darmono, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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am
agus m.
Staycation
9.4
/10
Reviewed 7 week(s) ago
Nice and good room, just lacking complimentary for suite type
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Accommodation's Reply
26 Feb 2025
Dear Mr. Agus, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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W***m
Leisure
8.8
/10
Reviewed 8 week(s) ago
Great location along main road, can walk easily to local sights. Most places are quite close too by car.
1 people find it helpful
Accommodation's Reply
26 Feb 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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BJ
Bayu J. G.
Leisure
8.4
/10
Reviewed 9 week(s) ago
The red carpet is worn out and dirty, it's time to replace it.
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3 people find it helpful
Accommodation's Reply
11 Feb 2025
Dear Mr. Bayu, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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A***r
Staycation
9.7
/10
Reviewed 9 week(s) ago
From the beginning che, in the friendliness of the staff, hotel facilities, food and hotel access. Okay. Only wifi can't connect.
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1 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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BH
Breky H.
8.5
/10
Reviewed 9 week(s) ago
A regular hotel since the hotel was founded
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Accommodation's Reply
11 Feb 2025
Dear Mr. Breky, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama Suarmandika. General Manager
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I***l
Leisure
10.0
/10
Reviewed 10 week(s) ago
Fun, fun and fun
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Accommodation's Reply
07 Feb 2025
Dear Sir/Madam, We greatly appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as pleasant as the previous one. Best regards, i gede Pratama. General Manager
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Number of reviews per page
20
40
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Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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