8.7
Very Good

From 761 reviews

Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.8

People often mention about Novotel Jakarta Cikini
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スタッフの親切さ (17)
寝室 (17)
バスルーム (16)
市内中心部までの距離 (14)
雰囲気 (14)
ホテルエリア (14)
Wi-Fi (12)
部屋のスペース (12)
チェックイン/チェックアウト時間 (11)
防音 (11)
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Traveler Reviews Novotel Jakarta Cikini

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Customer reviews

Betty I. O.
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Medical
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8.5

/10

Reviewed 1 week(s) ago

I booked this hotel for my parents when my dad was about to do a check-up at RSCM. They enjoyed their stay there. The hotel is nice, the room is spacious. Delicious food. Great location.

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Accommodation's Reply
05 Apr 2025
Dear Ms Betty I. O, Thank your for taking the time to share your experience during your stay. We are glad that your parents enjoyed their stay. Your review motivates us to continue providing the best service. and we hope to see you again soon. Best regards, Riganda Togatorop General Manager
b***a
icon-Business
Business
icon-origin-TRAVELOKA

9.4

/10

Reviewed 2 week(s) ago

Consistent in terms of friendliness, cleanliness, service and comfort. The best.
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Accommodation's Reply
26 Mar 2025
Dear Valued Guest, Thank you for your feedback. We are glad that you had a good experience during your stay at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Best regards, Riganda Togatorop. General Manager.
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b***a
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 3 week(s) ago

It was a pleasure staying here, all the staff were friendly and helpful, prompt and responsive. The room was comfortable, clean and the amenities were complete.
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Accommodation's Reply
16 Mar 2025
Dear Valued Guest, Thank you for your feedback. We are glad that you had a good experience during your stay at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Sincerely, Riganda Togatorop. General Manager.
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Siti L.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 6 week(s) ago

It's very comfortable to stay here. Clean and tidy.
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Accommodation's Reply
25 Feb 2025
Dear Ms. Siti L, thank you for taking the time to share your experience at Novotel Jakarta Cikini. We greatly appreciate and are pleased to hear the good experience you shared. We look forward to welcoming you back. Sincerely, Riganda Togatorop. General Manager.
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Sri S. A. F.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

9.1

/10

Reviewed 7 week(s) ago

Good service, clean and according to expectations, everything is good
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1 people find it helpful

Accommodation's Reply
25 Feb 2025
Dear Mrs. Sri s a. F, Thank you for your positive review. We are pleased to provide our best service during your stay. We look forward to welcoming you back to Novotel Jakarta Cikini for another memorable experience. Best regards, Riganda Togatorop. General Manager.
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N***a
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Staycation
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10.0

/10

Reviewed 7 week(s) ago

😍😍 It was fun and I will definitely stay here again in the future.
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Accommodation's Reply
25 Feb 2025
Dear Valued Guest, thank you for sharing your experience at Novotel Jakarta Cikini. Providing the best service is our priority. We are very happy to know that you had a pleasant experience. We look forward to welcoming you back to Novotel Jakarta Cikini. Sincerely, Riganda Togatorop. General Manager.
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Tegar A. P.
icon-Staycation
Staycation
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9.7

/10

Reviewed 8 week(s) ago

Friendly staff, spacious and roomy rooms. Clean. Very comfortable toilets
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Accommodation's Reply
25 Feb 2025
Dear Mr. Tegar A. P, thank you for your rating and review. We are glad to hear that you had a good experience while staying at Novotel Jakarta Cikini. We look forward to your next visit. Best regards, Riganda Togatorop. General Manager.
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A***n
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 8 week(s) ago

Awesome. Economical price, easy and simple check in process. Breakfast is also delicious
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Accommodation's Reply
25 Feb 2025
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at Novotel Jakarta Cikini. Your positive review is our motivation to continue providing our best service. We look forward to welcoming you back. Sincerely, Riganda Togatorop. General Manager.
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Siska D. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

8.5

/10

Reviewed 10 week(s) ago

thank you kak vanya, adel, dian you have made our moment more valuable always be healthy and always successful all staff of novotel cikini. we will come back again🫶
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Accommodation's Reply
25 Feb 2025
Dear Ms. Siska, Thank you for your feedback. We are glad that you had a good experience while staying at Novotel Jakarta Cikini. Your positive review is a motivation for us to continue providing the best service. We look forward to your next visit. Best regards, Riganda Togatorop. General Manager.
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Rendy U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 11 week(s) ago

Novotel Cikini is strategically located, the service is very good, the rooms are clean, the AC is cold, and of course not new cigarettes. Also equipped with a swimming pool and gym. The breakfast menu is very varied and delicious. 👍👍👍.
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Muhammad A.
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 13 week(s) ago

The staff is very responsive especially when I stayed in a less than fit condition. Cleanliness is always maintained, and the hotel's aroma is very fragrant. Recommended hotel
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Accommodation's Reply
12 Jan 2025
Dear Mr. Muhammad A, Thank you for taking the time to share your experience during your stay at Novotel Jakarta Cikini. Your positive review is our motivation to continue providing our best service. We look forward to welcoming you back. Sincerely, Riganda Togatorop. General Manager.
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RISTANTI A.
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Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 14 week(s) ago

It's fun and makes you feel at home, but the ratatouile menu is no longer available even though it's really delicious, the hotel is highly recommended
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Accommodation's Reply
12 Jan 2025
Dear Mrs. Ristanti A, thank you for taking the time to share your experience at Novotel Jakarta Cikini. We greatly appreciate and are pleased to hear the good experience you shared. We look forward to welcoming you back. Sincerely, Riganda Togatorop. General Manager.
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Chairunisa S.
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 15 week(s) ago

Very good! Highly recommended for families.
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Accommodation's Reply
05 Jan 2025
To Mrs. Chairunisa S, thank you for taking the time to share your experience at Novotel Jakarta Cikini. We greatly appreciate and are pleased to hear the good experience you shared. We look forward to your return. Sincerely, Riganda Togatorop. General Manager.
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S***y
icon-origin-TRAVELOKA

10.0

/10

Reviewed 19 week(s) ago

I've stayed here 3 times, it's ok, it's cool 👌🏻
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1 people find it helpful

Accommodation's Reply
02 Dec 2024
Dear Valued Guest, Thank you for taking the time to share your experience during your stay at Novotel Jakarta Cikini. Your positive review is our motivation to continue providing our best service. We look forward to welcoming you back. Sincerely, Riganda Togatorop. General Manager.
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Perdana A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 23 week(s) ago

I have been a regular guest at Notovel Cikini, this hotel is indeed our best choice when going to Jakarta. The large rooms, nice bathrooms, fast and friendly staff service, and the many and delicious breakfast variants are definitely value for money 🫡🫡.
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Accommodation's Reply
08 Nov 2024
Dear Mr. Perdana A, Thank you for your very positive review and for your trust in being our loyal guest. We are very pleased to hear that you enjoyed the comfort of the spacious room, adequate bathroom facilities, friendly and fast service, and a variety of delicious breakfast. We strive to provide the best experience for each of our guests. We look forward to your next visit and hope to continue to provide an extraordinary stay experience. Best regards, Riiganda Togatorop. General Manager
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maria y. p.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

Check in was smooth and fast, the room was spacious, clean, the bellboy was alert, the security was alert, the swimming pool area was clean, there were guards ready to help, overall the most worth it in the Cikini area.
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2 people find it helpful

Accommodation's Reply
28 Oct 2024
Dear Ms. Maria Y. P, Thank you for sharing your positive review. We are glad to hear that you had a good experience starting from the check-in process, the comfort of the room and the availability of our facilities. We always strive to provide the best experience to our loyal guests and we are very happy to hear that you found this visit memorable. We look forward to welcoming you back for an even better stay. Best regards, Riganda Togatorop. General Manager.
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Djadjang G.
icon-Staycation
Staycation
icon-origin-TRAVELOKA

10.0

/10

Reviewed 24 week(s) ago

The staff is very friendly, the room is clean and comfortable, the view to Cikini station is no cure. Always an option if you want to choose a staycation with a limited budget. 👌🏻
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1 people find it helpful

Accommodation's Reply
08 Nov 2024
Dear Mr. Djadjang G, Thank you very much for your very positive review. We are very happy to hear that you were satisfied with the friendliness of our staff, the cleanliness and comfort of the room. We look forward to welcoming you back in the future for a more enjoyable stay. Best regards, Riganda Togatorop. General Manager
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YEONGSEON C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA

10.0

/10

Reviewed 26 week(s) ago

The hotel is very clean and comfortable. All the staff are very friendly. Thanks to that, we can have a good rest and enjoy time with the kids. Thank you^
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+5

1 people find it helpful

Accommodation's Reply
28 Oct 2024
Dear Mr./Mrs. Yeongseon C, Thank you for your positive review. We are glad to hear that the cleanliness and comfort of our hotel made it possible for you and your family to have a good rest and enjoy your time together. We greatly appreciate your trust and look forward to welcoming you back in the future. Best regards, Riganda Togatorop. General Manager.
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djunaedy
icon-Business
Business
icon-origin-TRAVELOKA

10.0

/10

Reviewed 37 week(s) ago

This time maybe I wasn't as lucky as other hotel guests. Because July 15 2024 (02.00 and 08.00) is the final schedule for the Euro Cup and Copa, but unfortunately Novotel cannot broadcast these two matches via TV stations in Indonesia (RCTI and Indosiar). That's too bad. Others are okay and we keep on staying in Novotel whenever visiting Jakarta or other cities.
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1 people find it helpful

Accommodation's Reply
11 Aug 2024
Dear Mr Djunaedy, First of all, thank you for choosing Novotel Jakarta Cikini and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced. Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future. Best regards, Riganda Tagatorop General Manager Novotel Jakarta Cikini
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adri a.
icon-Business
Business
icon-origin-TRAVELOKA

9.7

/10

Reviewed 38 week(s) ago

The hotel is comfortable, clean, fragrant. 👍🏽.
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Accommodation's Reply
21 Jul 2024
Dear Mr/Ms Adri A, Warmest Greetings from Novotel Jakarta Cikini. Thank you for staying with us and taking a moment to share your recent experience. We are happy to hear that you are satisfied with the services provided by our team. We hope you choose to stay with us again and We look forward to welcoming you back. Best regards, Riganda Tagatorop General Manager
Number of reviews per page
20
40

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