8.0
Very Good

From 101 reviews

Provided by travelers on
Cleanliness

8.0

Room Comfort

7.8

Meal

7.5

Location

8.3

Service and Facilites

7.8

People often mention about VILLA KAYANA C3 BY N2K
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Distance to City Center (2)
Accessibility (2)
Surroundings (1)
Wifi (1)
Bedroom (1)
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Traveler Reviews VILLA KAYANA C3 BY N2K

Number of reviews per page
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40
Customer reviews
P***i
icon-origin-TRAVELOKA

7.0

/10

Reviewed 16 week(s) ago

For access to nearby tourist attractions, but for the facilities in the villa, please pay attention again, the bed is small in my opinion because it is for 4 people (2 adults 2 small children), the kitchen equipment is lacking, the electrical sockets are more considered especially for the TV area, water, the fan is prone to coming off and unfortunately there is no WIFI, it would be nice if there was a prayer room and please pay attention again in the future to the cleanliness of the villa 🙏 and for the bathroom there is no soap provided, and there is no free tea, coffee, or noodles like the one I stayed in block E 🙏 hopefully the villa will be considered and maintained so that people will be more comfortable to stay, and there is no carpet so you can't lie down on the floor because it's cold 😃
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R***a
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9.1

/10

Reviewed 37 week(s) ago

At first I was hesitant and didn't have high expectations because of the bad reviews from people, but after arriving at the villa location, it wasn't as bad as people's reviews, the villa was quite good and clean, the room was clean and comfortable, even though the water heater couldn't be used, it didn't matter because there was a stove and kettle so I could boil water for the kids to bathe. The villa is as shown in the photo description.
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2 people find it helpful

M***a
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Leisure
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6.3

/10

Reviewed 43 week(s) ago

It's not clean enough, the water heater doesn't work, the front water leaks, the room smells musty, the doormat smells, the AC is just a patch because it doesn't work. Some of the lights were off, it was my fault that I ordered not looking at the review first.
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9 people find it helpful

K***i
icon-origin-TRAVELOKA

5.3

/10

Reviewed 59 week(s) ago

Airnya ngga nyala, plafon kamar ada akarnya, kebersihan alat makan ngga begitu bersih, berjamur, colokan listrik sedikit, kabel semrawutt, ga ada handuk, atau gula kopi minimal. Dengan harga segitu di villa lain fasilitasnya lebih oke.

2 people find it helpful

Kus W. T.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 63 week(s) ago

Rumahnya nyaman, lingkungan enak, bersih, air hangat fungsi normal, air lancar, kompor & gas tersedia. Overall sangat cocok untuk libiran keluarga. Saran: kitchen set & peralatan makan sebelum disewakan dibersihkan total dahulu, kamar yang dalam dinding atas yang kotor rembes air dicat ulang.

3 people find it helpful

Yuni E. S.
icon-origin-TRAVELOKA

8.5

/10

Reviewed 68 week(s) ago

Kendala di air, ac tidak bisa dipakai,

1 people find it helpful

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Herdyansyah M.
icon-origin-TRAVELOKA

8.8

/10

Reviewed 69 week(s) ago

Villa yang bagus untuk keluarga, ada ruangan khusu mushola. Jujur awalnya saya menyesal memesan villa ini setelah membaca review terakhir karena saya memesan tanpa membaca review, alhamdulillah sudah banyak perbaikan dari pemilik sehingga terasa nyaman, hanya AC yang perlu di ganti. Respon pelayanan sangat memuaskan. Gas selalu tersedia untuk memasak dan water heater berfungsi dengan baik.
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1 people find it helpful

Tiara I.
icon-origin-TRAVELOKA

6.3

/10

Reviewed 70 week(s) ago

Dispenser rusak, AC tidak dingin.

2 people find it helpful

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Andik
icon-origin-TRAVELOKA

8.5

/10

Reviewed 76 week(s) ago

If the quality of the villa is further improved, it is not very well maintained. Eman.
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2 people find it helpful

Thatha E.
icon-origin-TRAVELOKA

5.4

/10

Reviewed 78 week(s) ago

The fan heats up, only 1 of the refrigerators can't be used.
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3 people find it helpful

Mochamad S. A. M.
icon-origin-TRAVELOKA

5.7

/10

Reviewed 87 week(s) ago

The worst villa I've ever stayed in while on vacation in Batu. 1. Complaint no response at all. 2. The water heater is dead, there is no action at all. 3. Refrigerator is broken. 4. The dispenser is broken. 5. The mosquito net was opened instead it fell out. 6. Leftovers from old customers' drinks kept in the fridge are not thrown away. 7. The air conditioner is broken. 8. The condition of the bathroom is such. It is better to repair it before renting it.
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3 people find it helpful

Accommodation's Reply
30 Aug 2023
Thank you, sorry for the inconvenience, we will try to do better and fix the deficiencies in this villa, for the air conditioner / cooler in the app it is not available / not listed, thank you.
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FAHRUDIN
icon-origin-TRAVELOKA

9.4

/10

Reviewed 95 week(s) ago

Suitable for family tourists, the villa in the form of 1 house unit with 2 rooms is very fitting and private. The location is close to tourist spots in Batu. Anyway, it's recommended.
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2 people find it helpful

ELSAWATI H.
icon-origin-TRAVELOKA

5.4

/10

Reviewed 102 week(s) ago

The condition of the villa does not match the photos. Which looks clean. Kitchen equipment is no longer suitable for use. The room at the back is less bright/dark and smells musty. Lots of dirt under the dresser chair and the bed.
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3 people find it helpful

Accommodation's Reply
16 May 2023
Thank you, at that time we responded quickly, entered the villa for a moment and then we moved it to another villa, sorry for the inconvenience, we will try to be better and fix the deficiencies in this villa, thank you.
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Reni O.
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8.5

/10

Reviewed 104 week(s) ago

Comfortable, clean, running water, warm water available, complete kitchen equipment.
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aminah
icon-origin-TRAVELOKA

9.7

/10

Reviewed 110 week(s) ago

Quiet housing, everything is ok, we feel at home in this villa.
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1 people find it helpful

nani
icon-origin-TRAVELOKA

9.7

/10

Reviewed 110 week(s) ago

Location on the main road, close to Jatim Park 3, clean and comfortable in this villa.
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4 people find it helpful

dodi
icon-origin-TRAVELOKA

9.7

/10

Reviewed 110 week(s) ago

The villa is ok, cheap price, comfortable.
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1 people find it helpful

Hapsari
icon-origin-TRAVELOKA

9.7

/10

Reviewed 110 week(s) ago

Ok facilities, cheap price, clean villa.
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2 people find it helpful

Guritno
icon-origin-TRAVELOKA

9.7

/10

Reviewed 110 week(s) ago

The price is very cheap, you get a full house, it's clean and comfortable too, thank you Traveloka.
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2 people find it helpful

Pascalito A. T.
icon-origin-TRAVELOKA

5.8

/10

Reviewed 111 week(s) ago

I don't want to swear at a business, but if the name N2K is listed, it's better to find another option or be responsible for the disappointment yourself. At the beginning of the message, I admitted that I had neglected to check previous reviews, indeed the price was cheap, but that's not an excuse for not being taken care of. Here it says my chat with the villa caretaker that I want the villa to be cleaned, considering that some reviews in the application state that the villa has been dirty for a long time. The response I got was like I was staying here for free. Finally, I obeyed his honorable words and upgraded to the emerald type which incidentally is better. However, the reality is not much different, the wifi is off, the TV is not connected, and the hot water doesn't turn on. Finally, I congratulate you profusely for those of you who dare (or accidentally) book this villa, enjoy and have fun!
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2 people find it helpful

Accommodation's Reply
17 Mar 2023
Thank you, sorry for the inconvenience, we will try to do better and fix the deficiencies in this villa, thank you.
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Number of reviews per page
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