7.3
Pleasant

From 159 reviews

Provided by travelers on
Cleanliness

6.8

Room Comfort

7.0

Meal

7.5

Location

7.7

Service and Facilites

7.0

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Traveler Reviews Capital O 1475 Oemah Jawa Family Residence

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40

Customer reviews

Maha R.
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5.1

/10

Reviewed 61 week(s) ago

Pihak guesthouse mengatakan sudah tidak bekerjasama dengan OYO dan traveloka sejak 1 Januari 2024, sehingga kami diminta melakukan pembayaran kembali dan lebih mahal dari yang tertera di aplikasi. Fasilitas sangat buruk dan jauh berbeda dengan yang ada di aplikasi

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Anggrika Amelia Yuliastanti
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6.1

/10

Reviewed 62 week(s) ago

Maaf, wc nya mampet banget. Dan selimut juga kotor. Tp AC nyala kok.

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Zaki Priambudi
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4.8

/10

Reviewed 65 week(s) ago

Kotor bau gak nyaman. Airnya juga bau apek dan sepereinya jorok.

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Febri A. Y.
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6.1

/10

Reviewed 70 week(s) ago

The bathroom smells, the bathroom door is broken, cleanliness is lacking, the TV only emits sound without a picture, and there are still additional fees due to hotel tax (in my experience, the hotel booking was all inclusive and paid via apps).
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Erna P.
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5.1

/10

Reviewed 70 week(s) ago

The receptionist was not friendly. Entering the room, there was immediate drama because the former guest had not replaced the bed sheets, there was a spill of dirty pillow noodles without a pillowcase. The floor has not been swept. Dirty bathroom. Hot water can't be done. Water is collected in small buckets like kindergarten children. Wes, just staying here once is enough, my body is so tired.
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Tyo P.
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5.4

/10

Reviewed 70 week(s) ago

Just closed the OYO, I only stayed one night, the next day I looked for another place even though I had already paid for 2 nights. The dirty bathroom smells of urine and is never cleaned. That's really bad! The application says there is warm water, but apparently there isn't any.
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Rifky K.
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5.1

/10

Reviewed 70 week(s) ago

It's better to turn around and check in is not valid. 100% guarantee.
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Chika V. R.
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5.4

/10

Reviewed 71 week(s) ago

Very bad. Just entering the reception, the service was not intended and it took a long time to put my feet up again, very impolite. When I entered the room, it smelled bad, it was very dirty and itchy all over my body, the bed cover was dirty, there were lots of stains. I swear this new stay I had was very dirty. Think about it if you want to stay here rather than regret it, the service is also not very good. No intention, it's like we just don't pay. There is no friendliness or politeness.👎
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1 people find it helpful

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Yulianto
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4.8

/10

Reviewed 74 week(s) ago

Very bad facilities. Dirty. Bad service.
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Ferdian C.
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9.1

/10

Reviewed 75 week(s) ago

Friendly service, rooms are quite clean, only the AC is not cold enough because there is no maintenance.
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ragam t.
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6.0

/10

Reviewed 78 week(s) ago

It turned out that the receptionist was no longer working with Oyo anymore. Already booked, money lost.
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Ahmad Fauzi
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8.5

/10

Reviewed 87 week(s) ago

Booking for other people. So far no complaints so means okay.

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Aji A.
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5.2

/10

Reviewed 96 week(s) ago

Parkir mobil oke, deket keramaian kota cari makan dan lain-lain dekat. Tapi kondisi kamar parah, kasur kotor berdebu, shower kamar mandi gak nyala, flushinh toilet gak bisa. Kotoran gak bersih. Gak ada bak/gayung. Paling parah, booking dan udah bayar pesan kamar standart, pas nyampek sama alasan kamar habis dan suruh ganti kamar deluxe yang lebih mahal. Alasannya sistem padahal h-2 udah booking dan bayar langsung. Gak rekomen sih ini.
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Gioen K.
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5.1

/10

Reviewed 96 week(s) ago

The location of the hotel is quite strategic, but the service is very bad. Not friendly, especially when checking in at night the guard is very rude and impolite (middle-aged gentlemen) as if they are not educated. The condition of the room is also not comfortable, especially the many spring beds that come out. And a very pronounced damp smell. The bathroom is bad even though there is very little hot water.
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irvan s. a. b.
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5.1

/10

Reviewed 98 week(s) ago

Ranjang tidur tidak bersih. Terdapat noda kotor yang menggangu. Dan ranjang juga terasa belum dibersihkan dari debu dan kotoran halus. Ini yang parah, shower rusak. Air tidak mengalir keluar seperti yang seharusnya. Hanya merembes di selang showernya. Flush di toilet duduknya juga rusak. Tombol flush tidak berfungsi, sehingga harus menyiram secara manual agar kotoran bisa masuk ke dalam. Tidak disediakan sabun, odol, dan sikat gigi. Jadi pastikan bawa sendiri ya. Cukup sekali aja deh. Ga pengen lagi nginap di sini.
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2 people find it helpful

Yuyun
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8.5

/10

Reviewed 99 week(s) ago

It's pretty good, according to the price, I stayed here with my family because there was a celebration at my brother's house, because everyone gathered there, so instead of jostling at my brother's house, it's better to stay here to sleep, calm and comfortable. It's just that the service, the way to receive guests, the way the officers talk to guests uses a boarding house style, not a hotel.
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2 people find it helpful

EKO M.
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9.4

/10

Reviewed 99 week(s) ago

The owner is friendly, but unfortunately it's not 24 hours, the facilities are good,
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Nige A. M. U.
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6.0

/10

Reviewed 99 week(s) ago

The sheets and pillowcases are dirty, they don't smell good either. Smelly bathroom. The toilet press is broken.
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Richard C.
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6.0

/10

Reviewed 99 week(s) ago

When you check in, you will be charged an additional fee for tax, yes, 10% of the room you ordered. Enjoy:).
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Azzahra P.
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4.8

/10

Reviewed 100 week(s) ago

If the booking is finished, please close the application, this is what bothers me, when it comes, there are no rooms, there is no news, it turns out it's full, hadeh.
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