Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobopod Airport CBC and taking the time to provide valuable feedback. We understand that the condition of the vehicle is very important to provide a pleasant experience, and we will immediately check and repair the vehicle that the guest uses. In addition, we will ensure that the car used in the future is in better and decent condition, according to the expected comfort standards. Once again, we apologize for the inconvenience you experienced and we thank you for your understanding and suggestions. We will continue to strive to improve the quality of our services to continue to meet your expectations. If there is anything else you would like to convey further, please contact our Customer Care via WhatsApp (Chat Only). We look forward to welcoming you back to Bobopod or other Bobocabins! See you soon! 🐨. Syasya. Customer Care Unit | Bobobox Indonesia