The room is not soundproof. At night, the noise from the nearby room music players (repeat 2-hit comes out to tell the staff But not fixing anything) In the morning, the dog howl asked for a Double Bedded Room. (Talked on the phone with us, said How do customers report it? We have organized it like that already), but did not arrive as stated, overall not impressed by the room (loud sound entering the bathroom), food (just plain taste Nothing outstanding) service (restaurant Calling to charge for food takes more than 30 minutes, I have to repeat all 3 times) Usually, I have never been not impressed as here before.