8.7
Very Good

From 342 reviews

Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.6

Location

8.9

Service and Facilites

8.9

People often mention about Cozzy Stay Hotel Semarang by Sinergi
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Distance to City Center (14)
Bedroom (14)
Accessibility (10)
Staff Friendliness (10)
Check-in/out Time (10)
Ambiance (10)
Room Space (10)
Wifi (8)
Surroundings (7)
Bathroom (7)
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Traveler Reviews Cozzy Stay Hotel Semarang by Sinergi

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40

Customer reviews

I***n
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9.1

/10

Reviewed 3 day(s) ago

Good recommendation, the place is clean, a bit noisy if you open the window because it is close to the toll road
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N***i
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Leisure
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9.1

/10

Reviewed 4 day(s) ago

Comfortable, clean, and clean bathroom. Parking is also safe. Location on the side of the road is easy to find. Cool. A little advice: the bed cover is a bit dull, it's okay. The important thing is it's clean. If I go to Semarang, I will choose to stay here again. Recommended with a cheap price.
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M***A
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8.2

/10

Reviewed 4 day(s) ago

friendly hotel staff, clean hotel
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DINA S.
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Leisure
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8.2

/10

Reviewed 1 week(s) ago

The room was quite narrow, so it was a bit difficult to pray and the sheets were not very clean.
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aristama w. n.
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Transit
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9.4

/10

Reviewed 1 week(s) ago

friendly & responsive staff. awesome
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Yosia A.
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Business
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9.4

/10

Reviewed 2 week(s) ago

Very comfortable and clean place, suitable for resting
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r***a
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Transit
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10.0

/10

Reviewed 6 week(s) ago

Comfortable and okay for transit
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1 people find it helpful

A***n
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Staycation
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9.4

/10

Reviewed 6 week(s) ago

comfortable room, good service, friendly staff, the best choice for vacation or relaxation 😍
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1 people find it helpful

M***o
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Business
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9.4

/10

Reviewed 6 week(s) ago

I was looking for the nearest hotel from my event location, you could say it was very sudden and I didn't choose much until finally I found this Cozzy stay. From the first time I arrived, I was greeted by very friendly staff in the lobby, then to the reception desk, the staff were also responsive and friendly. Overall, it was very comfortable, there were drinking water refill facilities, fast WiFi, the bathroom was clean and had toiletries, the bed was big and comfortable, the room was also spacious enough for me who was traveling with two people. But what was a little annoying in my opinion was that the room was not soundproof, so often if there was a vehicle with a noisy exhaust, the sound would still penetrate the room, but overall 4.5/5 🙌🏻
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1 people find it helpful

F***k
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8.0

/10

Reviewed 7 week(s) ago

Dirty bed cover, dusty pillow case, hot water takes a long time to come out so a lot of cold water is wasted.
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Accommodation's Reply
25 Feb 2025
Dear guest, Thank you for your trust in staying at Hotel Cozzy Stay Semarang. We hereby apologize for the inconvenience during your stay at Hotel Cozzy Stay Semarang with what has been conveyed. This is an evaluation for us to be better in the future. We inform you that our Front Office is on standby 24 hours for any complaints that need to be submitted so that they can be handled immediately. Thus we convey this, for your attention we express our gratitude. Management. Enggar Trisanto. Hotel Manager. 081354261533
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Fajar D.
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Leisure
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9.4

/10

Reviewed 10 week(s) ago

Friendly hotel staff" Good room & bathroom cleanliness Comfortable for resting place
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1 people find it helpful

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Rudi R.
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Staycation
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8.5

/10

Reviewed 10 week(s) ago

good service, clean hotel, comfortable place
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C***a
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10.0

/10

Reviewed 12 week(s) ago

It's really comfortable and the service is friendly.
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2 people find it helpful

C***a
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9.4

/10

Reviewed 12 week(s) ago

It's really comfortable and the service is friendly.
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2 people find it helpful

W***i
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Leisure
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5.7

/10

Reviewed 14 week(s) ago

The hot water facility was not on, when complaints were made it was not immediately resolved with the excuse that the technician left during the day, aka was not on standby.
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5 people find it helpful

Accommodation's Reply
08 Jan 2025
Dear guest, Warm greetings from Hotel Cozzy Stay Semarang. We would like to thank you for your trust in staying at Hotel Cozzy Stay Semarang. We also apologize for the inconvenience of the complaint that has been submitted, this is an evaluation for us so that it will not happen again in the future. Thank you. We look forward to your return. Management. Enggar Trisanto. 081354261533
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A***u
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8.1

/10

Reviewed 18 week(s) ago

I will never give up again, I will not stay here again,
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2 people find it helpful

Accommodation's Reply
12 Dec 2024
Dear Guest, Thank you for staying at Hotel Cozzy Stay Semarang. We, the entire management, would like to apologize for the inconvenience during your stay at Hotel Cozzy Stay Semarang. We also convey that if there are any complaints during your stay, they can be submitted directly through our Receptionist with the hope that we can follow up as soon as possible. Thank you for your attention. Management. Enggar Trisanto. 081354261533.
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F***k
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8.2

/10

Reviewed 18 week(s) ago

Parking lot too tide. Access lift limited in person.

1 people find it helpful

R***a
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Transit
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9.1

/10

Reviewed 20 week(s) ago

The hotel staff is friendly and very helpful, the room is clean and comfortable. Only the wifi is not usable because it is too slow.
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2 people find it helpful

D***h
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9.4

/10

Reviewed 23 week(s) ago

The hotel staff is friendly, the rooms and bathrooms are clean.
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5 people find it helpful

C***n
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8.2

/10

Reviewed 25 week(s) ago

Room 123 is narrow, whether it was intentional or not, I don't know.
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1 people find it helpful

Accommodation's Reply
24 Oct 2024
Warm greetings from Hotel Cozzy Stay Semarang. Thank you for staying at Hotel Cozzy Stay Semarang. On behalf of the management, we apologize for the inconvenience during your stay at Hotel Cozzy Stay Semarang, for your information the size for the Cozzy room type is 13 square meters and the comfort type is 18 square meters, for this room is a Cozzy type room. That is the information from us, thank you for your attention. Best regards. Enggar Trisanto. Hotel Manager. 081354261533.
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