9.2
Exceptional

From 634 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

8.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Royal Hoi An - MGallery

Number of reviews per page
20
40

Top reviews

Jared

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Great rooms that were of high quality and were super clean. The rooftop bar also had great views of the entire town. We will definitely be back and will stay with this hotel again.
Martin
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great hotel, only 5 minutes walk from the old town. Friendly staff and good facilities. Wouls stay here again.
Katherine
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

We had such a fabulous stay. The hotel was perfectly located with a short walk into the Old Town. We stayed for 10 days, which is a long time to stay in one place in Vietnam (especially during rainy season), and we never got bored, sick of the hotel or anything on offer. Even on the couple of days when it was raining too hard to go out we were very happy enjoying our time inside the hotel. As soon as we checked in we noticed the attention to detail and customer focused service. The staff were always available to help and provide advice and they were always friendly and open for a chat - our experience and enjoying our staff was clearly their top priority. We never had to ask for anything we needed. The team seemed to anticipate what we might need and make sure it was available and the rooms were always stocked with water and fresh amenities (the turn down service and little treat every evening was an excellent touch). If anything we were looked after too well!
Read More
John

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

My fourth time staying here. The rooms are comfortable. Air-conditioning, water pressure, hot water, all fine. Bed and linens fine. This time, i had a corner unit. The additional windows and real bathroom is a plus. Many of the other rooms in the hotel just use a retractable curtain to create privacy for the bathroom. Breakfast buffet is excellent.
Read More
Cathy
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Beautiful hotel with excellent staff. Great breakfast.
Donald
icon-Leisure
Leisure

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Five star for sure ! The staff are always making sure that you are comfortable and that you do not need anything , Are used the spa for steam room and sauna it was wonderful and the staff were great . Wonderful, wonderful breakfast buffet great staff there. Also, I was lucky enough to meet the kind and loving manager. She is wonderful. ! I highly recommend this hotel to everyone
Read More
Minna
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The location is great. Free bikes to ride into town, but very close to walk to everything. Friendly and helpful staff.
Jason
icon-Leisure with Friends
Leisure with Friends

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

.
Jeff

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Lovely hotel, good location, nice breakfast
Julia
icon-Leisure
Leisure

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

The staff was beyond incredible. Anticipating ways to help and truly going above and beyond
Michelle
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Excellent staff and service! Very great location for visiting the Old Town and the famous night market.
SengKee Joseph
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Located few mins walk from the iconic Hoi An night market. The restaruant staff are kind and its japanese restaurant is a hidden jem. Only set back is you gotta go get your drinking water refilled at ground floor (after cafe) as hotel only provides 2 glass bottled drinking water daily.
Martin
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

Everything about this hotel was perfect. Located next to the old town... walking or cycling distance to everything. The rooftop pool was my favorite. *****
Verified traveler

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

This is a stunning hotel. There is so much attention to detail. It is a luxurious resort on the banks of the river.
Andy

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

A lovely place to stay. Perfect location, room was great, roof top pool was lovely. Would definitely recommend
Jane
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 33 week(s) ago

Expedia Group verified review

great hotel amazing breakfasts , staff friendly 2 pools would stay again love it
Wai Lap
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The hotel room is stylish. And the location is really good with walkable distance and quiet.
Alejandra
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Amazing hotel, great food and location
Oscar U.
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

It was great
Michaela
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Our stay at this hotel was fabulous. Customer service like most of Vietnam is on point. The staff at this hotel are very friendly and accommodating. Our only suggestion to the hotel is the doors to the rooms when closing are incredibly loud. They would benefit from soft closing doors or reminding guests to close door quietly when entering/exiting. Other than that, this is a wonderful hotel in a fabulous location
Read More
Number of reviews per page
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved