The hotel is small yet so comfy. I enjoyed staying here cos the ambience is old and relaxing. The receptionist was super helpful though they didn’t speak english very well. All the tidiness will make you amaze and make us rest very well.
Best hotel next to the train. Amazing english communication between concierge and guest. Facilities and service were top notch. Will come back for sure.
A huge thank you to Ms. Tuyen Dinh at the hotel for providing excellent service and special care to my family during our stay. Her dedication, support, and genuine concern for our needs truly made our experience memorable. We felt so welcomed and taken care of. Thank you for going above and beyond!
The hotel is close to Imperial Palace where we can run in the morning. The room is very clean and staff are very helpful. The location is also near the MRT, love it.
Great loc, clean, very warm during winter, friendly staff, many shops and good resto near the hotel, will definitely come back to this hotel when I visit tokyo
Stayed here with my family and the check in process was somewhat funny for me as I had to scan my passport while there were staffs standing by front of the scanner doing nothing. Location wise was great as it was located very near to a subway station. It 's only two minutes away from Shinagawa station where the shinkansen trains are located. On top of that going to the Haneda airport is easy and fast by taking the keikyu line. We booked 2 rooms and each room was quite small just like a typical Japanese hotel, small, compact and straight forward. To those carrying a huge luggage might need to adapt with the limited space.
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