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All Nippon Airways (IATA code: NH) is a national airline that is based in Tokyo, Japan. It was formerly known as Nippon Helicopter and Aeroplane, which was established in 1952. Today, All Nippon Airways operates flights to 111 domestic and 54 international destinations. The airline has received the 5-Star World Airline Rating from Skytrax for five consecutive years. Other prestigious awards that All Nippon Airways have achieved include Best On-time Performance in Network-Global Airlines and Lowest Global Cancellation among Global Carriers in 2012, World’s Best Cabin Cleanliness from Skytrax, and Best Airline Cuisine. In operating its flight service, All Nippon Airways offers four types of flight classes, which are Economy Class, Premium Economy Class, Business Class and First Class. Each seat in every class in equipped with a power socket, a USB port, a footrest, and in-flight entertainment. All passengers will also get an in-flight meal service, but with different menu on each class. The meal quality, however, is not something to worry about. Some of the menus are served by professional chefs from Japan, France and the United States. Business Class and First Class passengers have access to the All Nippon Airways airport lounges at domestic airports and to the Star Alliance lounges. Each seat in the Business Class cabin can be reclined to a 180-degree fully flat position. The seats are located on the aisle side, allowing passengers to sleep, eat, relax and enjoy some in-flight entertainment without any disturbance. Passengers get a complimentary kit of skin care products from Neal’s Yard Remedies onboard and a baggage allowance of 32 kg. The baggage must not be larger than 158 cm. First Class passengers get a complimentary Samsonite kit containing products from The Ginza Cosmetics. Each seat is designed as a square compartment with high-panel walls to provide the ultimate privacy and comfort. First Class passengers get to enjoy in-flight entertainment through a 23-inch touch screen LCD using a noise-cancelling headphone. First Class passengers also get to bring a maximum of three pieces of baggage, each weighing not more than 32 kg. Meanwhile, passengers in Economy and Premium Economy Class get a maximum baggage allowance of 23 kg with a maximum dimension of 158 cm. All passengers are required to check-in at least 60 minutes before their flight schedule and arrive at the boarding gate at least 30 minutes before departure. The check-in process can also be accessed via the All Nippon Airways website www.ana.co.jp by submitting the reservation number and full name. Online check-in is available from 24 hours to 30 minutes before domestic departure, and from 24 hours to 75 minutes before international departure. Passengers who are members of the All Nippon Airways frequent flyer program must present their ANA Card or ANA Mileage Club to earn points or miles. The accumulated points can be redeemed for free flight tickets, special products, or discounts from All Nippon Airways partners. If the passengers want to join as a member, they can visit www.ana.co.jp and choose which membership card they want to have.

The journey of All Nippon Airways (ANA) began on 27 December 1952. Its first flight service, however, was operated in February 1953 using a helicopter. That is why ANA was formerly known as Nippon Helicopter and Aeroplane (NH). On 15 December 1953, NH started its first cargo carriage from Osaka to Tokyo using de Havilland Dove aircraft, JA 5008. The flight became the first flight operated by a Japanese pilot after World War II. ANA operated its first passenger carriage on 1 February 1954, using a de Havilland Heron aircraft. In 1955, NH began to operate its flight service using Douglas DC-3 with a route expansion from Northern Kyushu to Sapporo. ANA experienced a growth spur throughout the 1960s. In 1961, ANA added the Vickers Visvount aircraft and the Fokker F27 to its fleet. A year later, ANA merged with Fujita Airline, raising the company’s capital to ¥4.65 billion. In 1965, ANA introduced jets Boeing 727 to serve the Tokyo – Sapporo route. Still in the same year, ANA became the first Japanese airline to operate a homegrown turboprop aircraft, the YS-11, which replaced the Convair 440 aircraft, to serve domestic routes. Years later in 1969, ANA started using Boeing 737 aircraft. In the period of 1964 – 1973, ANA began using jets. In May 1964, ANA started using Boeing 727 and Boeing 727-100 aircraft — the first jets that it owned. At the time, more than 1,000 aircraft had been sold and used around the world. In 1969, ANA introduced the Boeing 737-200 aircraft and its services. Throughout time, ANA has continued to operate its flight using Boeing aircraft. Today, the airline owns 179 aircraft in its fleet, which consists of 16 Boeing 737-700 aircraft, two Boeing 737-700 ER aircraft, 17 Boeing 737-800 aircraft, 29 Boeing 767-300 aircraft, 26 Boeing 767-300ER aircraft, 16 Boeing 777-200 aircraft, nine Boeing 777-200ER aircraft, seven Boeing 777-300 aircraft, 22 Boeing 777-300ER aircraft, 35 Boeing 787-8 aircraft and nine Boeing 787-9 aircraft. While its domestic flight service was growing, until 1986, ANA’s international flight service had been limited to providing charter flights to nearby countries. Nevertheless, soon enough on 3 March 1986, ANA operated a scheduled international flight from Guam to Tokyo. Flights to Los Angeles and Washington D.C. followed at the end of the year. ANA then also signed a service agreement with American Airlines to feed the US carrier’s new flights to Narita. With the slogan of “Inspiration for Japan”, today, ANA employs 20,000 people. The airline’s main hubs are Narita International Airport and Kansai International Airport, while its domestic hubs are Tokyo International Airport, Osaka International Airport, Centrair Chubu International Airport and New Chitose Airport. The airline, which has received the 5-Star World Airline Rating award from Skytrax for five consecutive years, flies to 111 domestic and 54 international destinations.