Fantastic, enthusiastic staff, good value for time of year

The welcome was fantastic very friendly the room was beautiful and comfortable

I liked that all apartments faced the pool. The size was great. Quite roomy. Felt the bathrooms and toilet could’ve been cleaner. And if something is broken have it fixed.

The property manager was lovely and helpful. The apartment was clean and tidy and very good

WiFI was extremely weak.Light globes needed to be replaced/ upgraded.

Nice and roomy compared to other places we have stayed, walking distance to most facilities. Could do with block out curtains as the street lights really light up the room of a night and a bit noisy with the traffic but you do get use to it after awhile.

Great location and lovely spacious rooms just lacking a bit of maintenance to be classed as luxury but fabulous for kids

Private parking and security great . Grounds kept immaculate friendly staff

Numerous things not functional full condition oven fan not working,no markings for oven stove buttons to show temp or what is for,blind not working,dryer broken adv wouldnt replace in time then text jad went to replace though new damaged so non till the Monday a service that was needed. Property was tidy but pay to use services and functionality that isnt useable Sporting group

Pool was lovely. The room was disappointing with no view and was very small.

Good secure place to stay, underground carpark, easy to access everything in southport & along the broadwater. Unfortunatly the air-con didnt work, the wi-fi code also didnt work, you have to lug your suitcases up 4 flights of stairs to get from the carpark to the 2nd floor. Toiletries are very limited as is the dishwashing liquid. But there is a laundry in the main bathroom. Definitely need an upgrade, although clean & comfortable the unit we stayed in was quite old with flimsy blinds & we could hear the people above us banging around.

Convenience store nearby but rather expensive. Not close to transport to take us to Hockey Centre. We did not have our own transport. I dropped my cardigan on the way out but could not get back in because I had put the keys in their mail box. I have asked them to send it to me cod but have not heard from them yet. There were quite a few stairs to negotiate with luggage which was difficult.

Really enjoyed the unit. The only reason for a lower rating was there was no lights in the stairwell or lift. When it was a 84 year old staying this is important for safety. I know it was only 3 flights of stairs or 4 from car park but that is a lot at that age. Apart from that everything else was great.

Gardens and pool were tidy. Reception not open on weekends. Room dirty, broken/chipped tiles, soap scum on tiles in bath and showers, toilet leaking/running, blinds broken, dishwasher handle broken, toaster broken, couldn't get oven working, only 2 cereal bowls for unit for 5, electrical powerpoint broken, cupboard doors extremely difficult to open (left open), walls dirty/scuffed everywhere, chunks of plaster out of walls, noisy bathroom vents running all day/night, rusty over-stove fan - didn't work properly and set off smoke alarm, no microwave equipment, pans dirty and had to be scrubbed before use. Spoke to staff Monday morning and could not get any refund as booked through Wotif and wouldn't be accepted. Very disappointing.

No lift. 4 flights of stairs from car park to 3rd story unit.

We stayed for 8 nights and enjoyed the clean tidy unit that was close to transport, the beach and walking distance to Australia Fair. The staff in the office were very helpful and provided us with the bus information to Harbour Town and other queries that we had. Thank you again for a pleasant week at Blue Water Bay Luxury Villas.

Nice on a budget, needs some of an upgrade in rooms

As soon as I booked I emailed to request late check in and to confirm as booked 1 bed room with double bed and sofa bed. resort told me sofa bed would be extra $30 . I sent photos of my confirmation. Resort replied this is a Wotif mistake that room is 1 Bed only and Wotif will not change the website and Wotif continually makes mistakes. I took my own bedding personal reasons could not sleep in 1 bed. On arrival the wrong key was left 1/2 hour or more on phone to after hours service before someone came to bring another key 3 flights of stairs with luggage then back down and up to another room and had to move car big mess up. (no apologies always someone else's fault) room had sofa bed and linen left out ? however as I still had to pay for the balance I was not going to use their linen as I probably would be charged for it. The Sofa bed was held together with a piece of wood jammed in to sit on and completely useless as a bed no mattress just metal bars should go to tip not even comfortable to sit on 2 bad cracks through the surface of the bath - door to pool area did not work so every time we wanted to come and go had to go to basement car park then up another stair case... manager argued with me about everything - said he does not read emails that I sent and every problem I had was because of Wotif and Wotif failing to sell their resort correctly said wotif offers things they don't have like breakfast and "sofa ...out of space sorry ..more to say if anyone interested >

Enjoyed the stay perfect location o Pool area is awesome Rooms were relaxing

No air con, cooking facilities lacking. Parking a nightmare.