The state of the rooms and outside was very unclean - literal rubbish on our “balcony” with crusty couches missing cushions and dirt everywhere. Walkable to everything and lovely park across the road.

Not at a pleasant place to stay at all. Very run down property. Dark, smelly room. No power lead to the TV, and wiring hanging loose from ceiling. Barely hot water. Noisy live-in staff. Could find no reason at all to return or recommend to others.

This motel was an absolute disgrace. Filthy inside and out. Room smelled of smoke fire alarm broken. Shower recess disgusting. I have never in my life seen anything so awful. I only stayed because everything else around was booked out due to a CFA championship competition which was on in Mooroopna. Which I was attending. I would not recommend this place to anyone. If I could get my money back I would. I would say the health department would close it down if they saw it. I am going to report it.

Arrived at 3.30pm, office unattended, manager did not answer bell or phone, did ring back to advise room not ready and come back in 30 minutes. Came back, no manager, sat outside room and cleaning staff (who were pleasant & helpful) said another 10 minutes. No key in room as we were told it would be, cleaning staff went to office and found it. Another room occupant arrived and she could not contact reception staff and did not have a key. On leaving still no manager to speak to and office locked. Room needed improvements including back door lock damaged (managed to make it work).

Nothing to like except at least the aircon worked. Everything was dirty, only three extremely flat pillows provided for three adults, one with no pillow case. Two thin towels provided for three adults you could almost see through. No cups or spoons for the coffee provided. Scruffy men lurking in the pool area staring at us and sleeping on a mattress. Pool obviously not cleaned in forever. Never anyone in reception and when calling was told to help ourselves from room 10 which was not locked but no cups etc, towels there either, was two more thin pillows with cockroaches inside the pillow cases. We left a day early. How can Expedia and others take bookings for this motel? How are they even open at all?

No staff at reception, told room open but not, toilet didn’t flush, no cutlery, shower dirty, no milk, no ordinary glasses, yard and surrounding really untidy, old mattresses laying around. O/side ash trays full of cigarette butts. Very uninviting

Fair bit of noise not sure if in motel or surrounds but lots of empty beer bottles around motel.

You would have rocks in your head to stay there!

We had been forewarned by a relative who lives in town that the motel had gone downhill recently. We thought we'd give it a go anyway. Upon arrival there was no-one at reception and no response when ringing the doorbell. Another person staying there said they had to wander up to the local pizza shop (also managed by the motel owners) to get any service. We had to call two phone numbers listed on the front door before someone answered. Our first impression when opening the door was the overwhelming smell of cigarette smoke, in defiance of the 'No Smoking' signs. While the room was spacious and the bed comfortable, maintenance of the room and property was poor. The knob on the outside of the bathroom door was missing; the normal supporting bracket for the shower was loose so the showerhead wouldn't hold; one of the tap handles fell off when in the shower as the retaining screw was missing; there was no chair in the unit, and the chairs outside were in an unusable condition. One of the windows was cracked and had been boarded up. While basic tea making facilities were provided, there was no coffee or teaspoons. While we could cope with most of the above, the all-pervasive smell of cigarette smoke was the big downer for us. It is unacceptable in 2024 to allow guests to sleep in a room that has been smoked in and furthermore, there appeared to be no functioning smoke alarm. These are serious health and safety hazards that must be addressed by the owners.

The photos online are obviously out of date as the property itself is quite dated, with broken furniture and pot plants littering the surrounds. The room was adequate, but could do with a major spring clean - curtains dusty and mouldy on the back. The sheets were clean and bed comfortable, water was hot. The staff seemed friendly enough.

Pulled up at the property and very run down and unkept outside. No staff at the property on check in in office hours. Called the phone number and told key was in the room. Upstairs room with rubbish outside of room on balcony, used alcohol bottles. On entering the room, very dated, cobwebs in windows and carpet had visible dirt on it as if it hadn't been vacuumed. Repairs to cracked and damaged tiles uneven and poorly completed. Bathroom door didn't shut, poor security with a press button lock on the external door which was loose. On returning later that night patrons in the next room loud and drinking alcohol with music playing. Locked the door and went to bed. Noise and music continued and then someone tried to enter our room. They did not get in, but couch was pulled up to the door as extra security. Drinking, music and laughing could be heard by several males. Started to go to sleep and then a fight breaks out, screaming, yelling, swearing, banging against the wall. It sounded like someone was pushed down the stairs. Police were called and when they arrived we felt safe enough to leave the room. Worst motel, do not stay there. We left the property not staying longer than 4 hours in that motel room. We drove all the way home in the middle of the night, very upset. This motel should be shut down, not safe, not clean, service is zero.

The place was dirty inside and out.Not a place I would stay at again or recommend to anyone

This motel needs a LOT of work doing to it! Sheets were clean, pillows were comfy, that's all it had going for it! The mirrors, 3 in total (?) were smudged, the dining table was dirty, the windows had the remnants of something running down them. Very dated bedding & curtains. The shower was decaying and had a disgusting rubber shower mat in it. A grotty old couch was outside our room to enjoy the views of the creek across the road, I wouldn't have sat on it if I was having a heart attack!! The bed was uncomfortable and the springs creaked everytime we moved in it, not to mention the fact the bed was on coasters on floating floor boards and due to the uncomfiness of it we nearly ended up on the other side of the room. When I did put the bed back into place there were old tissues under it!! There was a broken electrical plug plugged in next to the bed, it was the cord for a powerboard which went into the bathroom to power the fridge and micowave!! The TV reception was bad, that didn't really bother us as we weren't in the room long enough too care. The room slept four, which we didn't need, there were only three mugs and they were all different, no glasses. It is such a pity this motel is so bad because Numurkah is such a pretty town that I would visit again, but not at this motel. It served a purpose to lay our heads down after a late night celebration, but we would NEVER stay here again!

There was no milk, no crockery or cutlery . The room was jammed with 2 single beds, a queen bed and a sofa. The aircon didnt work properly and the person who checked us in didnot know if we had paid or not. It was shabby all round.

Room was good clean

This place is real rundown and needs a lot of work. Ok for 1 night stay f you’re desperate but needs a lot of work. Super outdated inside the room and out, almost looks haunted and get a really miserable feeling staying there, don’t recommend.

Took my girls there didn't look anything like the website extremely dirty was expected to stay 2 nights checked out the next day only thing was owner was nice enough to refund the 2nd night accommodation, would not recommend this place at all needs a lot of TLC

Excellent service

Current renovations in progress likely to improve, very noisy neighbours in next room talking loudly till 3 am struggled to sleep

Balcony doors onto street could not be locked and front door needs replacing after obvious damage.