Fitzroy Island Resort

The staff were excellent and friendly. The position of the resort was fabulous. Our snorkelling tour was well worth it. All in all a great time

Best time I had in a very long time. Relax a lot time spent in the water and and hiking. Some people said 2 days is enough. I stay almost a week and was uncreadible

Nice island, wouldn’t return

I didn’t like the fact that the room had not been adequately cleaned as there was a fat cockroach who appeared out of the tea and coffee box on my arrival and by the fact that it had a lot of droppings in there, I think it had been in there for awhile. The mattress on the twin beds sagged and was uncomfortable.

Need renovations beds are horrible to sleep

Loved the remote location, that it is just a resort on an island with lots to do and also ample time to relax. Loved the cocktail list,especially the tropical mojitos.

The property needs some room upgrade, cleaning and maintenance. But the island is stunning and the staff is very friendly and attentive.

I didn't like that their email said no need line up in queue if you checkin online, because it's untrue and I still had to queue up as they wanted to re-check all the details and it was worse because others hadn't checked in online so their process took longer. The receptionist was obviously not aware of this email and instead of apologizing, was justifying. I was told that we can use all resort facilities after check out until the boat arrives but they refused to give any more than one towel if you went for a swim, and were making it seem like it's a favour? I am not going to use the sea salt drenched towel for after shower drying, it's pretty common sense. I have never seen any hotel, resort or even hostels refuse their guests of towels. It was bizarre. The staff was being unnecessarily uptight and unhelpful for no good reason I felt. The common shower facility in the building was extremely dirty and unsantinary. Hair and mud everywhere on the floor. That cannot be resort experience. Very yuck. Nothing to do in the resort in the evening. Everything shuts down by 7pm. There was also no intercom to call the reception, in my room. The only helpful staff there was the equipment hire people, guided really well. All in all, I do not recommend the resort at all. I would suggest a day trip is better instead.

Was in the Welcome Bay suite for 6 days. We needed to keep asking to replenish items toilet paper, tissues etc considering the length of our stay these items should already be available in our room. Also Need somewhere to put your soap shampoo in the shower other than on the floor. A rack?? Otherwise everything else was great Staff were friendly and helpful Dive shop staff were also fantastic and very helpful especially Keira as well as all the other girls

Good snorkelling, nice food in both restaurants, disappointing snorkel tours, bathrooms need upgrading, need a proper shop for snacks and incidentals. Overall a good experience but average value.

Snorkelling is amazing and staff at dive shop very friendly and helpful. Staff at reception were mixed some helpful and friendly. Tried to change room but told not available when I could see availability on line which was disappointing. Food very limited for vegetarians but ok and expensive.

Fitzroy is a lasting gem of the Barrier Reef, close to Cairns, easy to get to and the fish, coral and colours do not disappoint.

The staff are great, the breakfast was enjoyable especially the view each morning sitting out on the terrace. The snorkeling was good too, definitely better done at high tide to avoid walking on and destroying coral. For the price we were impressed, yes some areas need attention but you can see it is being updated. Special mention for staff Tom, Leonie, and Carys they were so friendly and helpful but all the staff were great. Would definitely return to Fitzroy Island next time we are in Cairns.

The sea and nature around the island is beautiful. The resort was child friendly. We had an excellent time.

Property was a bit tired - bifold doors were hard to open with broken handles. Broken tiles in unit and tiles in bathroom could do with a hard scrub in the grout as it could look nicer and fresher with a bit of work.

A fun place with friendly helpful staff

Easy snorkelling off the front beach. Comfortable bed and quiet resort at night. Reception staff super helpful and lovely. Restaurant dining, especially dinner, was excellent quality. Average coffee. Restaurant staff didn’t have great customer service.

Great stay for a couple of days, accommodation needs some updating (parts of the room were falling apart ie. broken tiles, sharp grout and dripping aircon). Some staff were amazing and some were very abrupt and unhelpful. The guided kayak tour was great, Sara was super lovely and just a really relaxing way to hang out on the way. Pool area is small and limited seating but drinks at the pool were great. Foxy’s has ok food but prices are pretty high, live music on a Saturday night is a good vibe. Overall a good short stay if you’re looking to just relax, snorkel and get away from winter.

Everything

The island is amazing for a few days away. A little makeover of the rooms and some comfortable bedding would make Fitzroy Island Resort a must do destination. Staff are brilliant.