Grand Mercure Allegra Hervey Bay

Apartments
9.2
/10

Exceptional

550 reviews

What Guests Say About Their Stay

Daniel
10.0
/ 10
Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
Gemma
10.0
/ 10
The staff were lovely. The property was very child friendly. The facilities were great. We had a spa room which we loved. The 2 bed is spacious. We will be returning for a longer stay!
Eva
10.0
/ 10
Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
In the Area
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468 The Esplanade, Reception: 70 Cypress St, Fraser Coast, Queensland, Australia, 4655

Main Facilities

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Restaurant
Swimming Pool
WiFi
Elevator
Grand Mercure Allegra Hervey Bay is located in area / city Fraser Coast.
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What's around Grand Mercure Allegra Hervey Bay

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468 The Esplanade, Reception: 70 Cypress St, Fraser Coast, Queensland, Australia, 4655
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Discover More About Grand Mercure Allegra Hervey Bay

Location


Grand Mercure Allegra Hervey Bay is located in area / city Fraser Coast.

About Grand Mercure Allegra Hervey Bay

The apartment’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Grand Mercure Allegra Hervey Bay is a apartment with great comfort and excellent service according to most apartment's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand Mercure Allegra Hervey Bay.

All facilities in Grand Mercure Allegra Hervey Bay

Others Grand Mercure Allegra Hervey Bay
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Sauna
  • Steam room
  • Pool sun loungers

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Conference rooms

Hotel Services

  • Tours
  • Luggage storage

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Grand Mercure Allegra Hervey Bay

Important Note
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has indicated there is a smoke detector on the property
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The front desk is open during the following times:
  • Monday - Saturday: 8:30 AM - 5:30 PM
The check-in location differs from the property location. Check-in location: [70 Cypress St]. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must email a copy of their government-issued identification or passport to the property in advance of arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 10:00
Available rooms at Grand Mercure Allegra Hervey Bay
24
Number of floors in Grand Mercure Allegra Hervey Bay
1
Another facilities in Grand Mercure Allegra Hervey Bay
Beach umbrella, Outdoor pool, Garden, Sauna, Steam room

Frequently asked question in Grand Mercure Allegra Hervey Bay

What are available facilities at Grand Mercure Allegra Hervey Bay?
There are top facilites at Grand Mercure Allegra Hervey Bay such as Restaurant, Swimming Pool, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Mercure Allegra Hervey Bay?
The standard check-in time at Grand Mercure Allegra Hervey Bay is starting from From 14:00 while the latest check-out time is at Before 10:00

More Reviews from Other Guests in Grand Mercure Allegra Hervey Bay

9.2
Exceptional

From 550 reviews

Cleanliness

9.0

Room Comfort

9.2

Location

9.0

Service and Facilites

8.6

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Traveler Reviews Grand Mercure Allegra Hervey Bay

Number of reviews per page
20
40
Top reviews
Daniel
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Place was great to stay at, receptionists were helpful and friendly. They went the extra mile for us. It was our anniversary and had two young kids, they setup a cot for us and provided us with complimentary champagne. Great restaurants within walking distance. Their pool is to die for, very large, warm and clean you can swim without getting cold. The place is also very clean and maintained. The only improvement I would suggest is their showers whilst not dirty definitely require a deep scrub/clean, visible mold and yellowing tiles which makes it feel a bit gross. Will definitely stay here again when we come back to Hervey Bay
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Susan
icon-Leisure
Leisure

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Great place
Phillip
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

Friendly staff and well presented and maintained rooms.
Gemma

10.0

/10

Reviewed 30 week(s) ago

Expedia Group verified review

The staff were lovely. The property was very child friendly. The facilities were great. We had a spa room which we loved. The 2 bed is spacious. We will be returning for a longer stay!
Verified traveler
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

Heated pool is great. Upkeep on the property is also really good.
Eva
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

Lovely spacious self contained unit - clean , comfy bed - great location. Loved the heated outdoor pool.
Theresa

10.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Friendly, welcoming staff. Nice spacious, comfortable, well-appointed apartment just a short stroll from a lovely patisserie, Indian and Italian restaurants. A couple of kilometres walk along the Esplanade to Reefworld and Urangan Pier. On the pick up route for whale watching tours.
Michelle
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Very spacious, beautifully kept property. Great location and pool was heated in winter. Very friendly reception staff. Great stay, would visit again.
Tobias
icon-Leisure Family
Leisure Family

4.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Our apartment wasn’t clean and we had cockroaches in it.
Andre
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Spacious, clean, modern friendly staff, there is nothing not to like
David
icon-Business
Business

6.0

/10

Reviewed 44 week(s) ago

Expedia Group verified review

The beds are not comfortable at all. We are Diamond Accor members and did not receive any of our amenities.
Tim
icon-Business
Business

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Very nice clean gym
Sarah
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 48 week(s) ago

Expedia Group verified review

We really enjoyed our stay. We checked in after-hours but the process was easy, so was the next day in the reception area and the staff were really friendly. We were surprised at just how big the rooms were and the layout was perfect for us, we were in a 2 bedroom. Kids loved the pool and the added bonus that the pool is heated. We also enjoyed the number of cafes/restaurants in walking distance. We would definitely stay here again!
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Timothy
icon-Business and Leisure Family
Business and Leisure Family

8.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Heated pool was very nice and apartment was good. Furniture felt a little old when sitting on lounge for instance but overall the rest was fine. Wardrobe in bedrooms werent cleaned with hair and dust around spare pillows. Overall it was still a good experience.
Natalie
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 50 week(s) ago

Expedia Group verified review

Great location! Quiet and spacious. Definitely recommend
Stephanie
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Had a great stay. The accommodation and facilities are great. The location is also great right ln the beach with great cafes and restaurants next door
P

4.0

/10

Reviewed 53 week(s) ago

Hotels.com verified review

Paid a large amount for 4 nights in a 2br apartment and expected there to be sufficient supplies for 5 days. But no...they wanted to charge us $3 for a towel when I asked for a clean one on day 3. They do not clean the room at all, or provide any sort of service. They did not leave enough supplies in room to last the 5 days, and when I went to reception to ask for toilet paper at 2pm, there was no one there. There was a number to call if reception is unattended - no one answered. They then expect you to clean the apartment before you leave, and whilst we were rushing around trying to clean the place before check out, they had the audacity to call us at 10:30am to harass us to check out. This place needs to provide proper supplies and service if they want to charge the amount they do. Not happy.
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Bruce Ward
icon-Leisure with Children
Leisure with Children

8.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Nice, quiet and spacious apartment close to the beach. The pool was just the right temperature and we felt very safe.
Maria
icon-Leisure with Children
Leisure with Children

10.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

Great stay right across from the peaceful Hervey Bay. The pool is beautiful and heated to the perfect temperature. Apartment was clean with plenty of space. Staff was very friendly.
Gus
icon-Leisure with Partner
Leisure with Partner

8.0

/10

Reviewed 55 week(s) ago

Expedia Group verified review

The bed was the worst bed I have ever slept on, it was way too soft. The apartment was nice and big, it had 2 toilets, 1 of them didn’t work. You couldn’t turn on the fan in the bedroom because of the amount of dust on the blades and the bedroom vents also had a lot of dust on them. The property was comfortable with a beautiful pool and easy access to the beach. Overall the property was ok.
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Number of reviews per page
20
40

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Others 4 Grand Mercure Allegra Hervey Bay

Disclaimer

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