Outstanding place and resort.

The location of this apartment was excellent and the access it gave to the sea temple facilities was great. The kids loved the pool and we loved access to the pool bar and the exercise facilities. The apartment was well stocked but is certainly starting to wear in key areas due to its age. The access to the owners was excellent and they were very prompt in replying. Cannot fault the attention to our stay.

The room floors were very dirty on arrival (didn't seem to have been vacuumed and washed). On the third day of our stay small children put a lot of garden material (mulch and dirt) into the pool in front of our room and this was never cleaned. We were without internet for most of our stay. The whole complex is looking very tired and there is a lot of mould in the pool surrounds. On the whole unfortunately I feel that the property was overpriced.

Beware : this is not the Pullman!!! This is privately managed, you can’t complain to the hotel if there’s an issue. Massively noisy family above us, can’t complain, then told after they owned that property, just shows how little they respect other guests if they act like that!

Closeness to beautiful beach and peace and quiet of the resort was amazing.

Absolutely loved our stay in the swimout apartment. Perfect spot, kids had a ball. The pool is fantastic. The welcome email from the owners was thorough and comprehensive, even gave great suggestions as to what to see and do as well as restaurant recommendations. This is definitely on our list to come back too. Only very minor issue was the sliding doors were very heavy to use onto the outdoor area but the humidity contributed to this as they stuck with the heat and moisture. Thanks

We loved the resort The pool was fabulous Restaurant was good Room was awesome

Owner was not contactable for many hours after my partner received an electrical shock from the toaster and blew out the circuit breaker. No test tags were on any electrical appliance except for the rangehood that was tested on 2017. Some 4 hours later she called and advised the breakers were outside the unit in a communal cupboard. Said we had spent over $200 on food, that much had to be thrown out from no power and had thawed. Floor was very dirty as there was no mop for cleaning i was a towel and was discusted in the level of dirt found. Couches need steam cleaning as does the chairs around the table and outdoor setting. Pity there is no photo uploads of showing you what to expect as i asked for the owners details as she never even questioned how my partner was after getting shocked....

We had a brilliant time and a lot of our satisfaction was due to the total professionalism of Juanita! Top property recommended without reservation!!

The property itself is great and the swim out room we stayed in was fantastic. The only issue I had with the place was that they do not heat the pool in Winter. I realise the weather is warm but it’s not hot so the pool water doesn’t warm up on its own. I thought that with a huge pool like that they would want people to swim in it however my kids only went in once.

Loved that our apartment comfortably fitted 6 adults and the pool was amazing. Also loved the beach access.

I booked through wotif and when I arrived at the resort they knew nothing about my booking!!! They didn’t know who wotif was let alone have our booking. We had no where to go as we had no car and limited funds. I tried to cancel the booking and it said I was unable to due to it being after 6:00 pm - ( it was still 5:30 pm in brissy at this time). I argued the point and they said I’d have to pay a $300 cancellation fee. I explained to her that the resort doesn’t even have our booking so why am I getting hit with a $300 fee? Told me this was their policy. I argued the point and she said she would escalate my case and would hear back within 72 hrs. In meantime we still had no where to stay. We had to pay $600 to stay 2 nights with this resort until we could figure out what to do. I check my emails in the morning and I see there is an email at 12:30am telling me how to get into the facility (which was the sea temple) to enjoy my stay. What was I supposed to do from 2:00 pm the day before when I needed it!!! I receive another email after 72 hrs from Wotif telling me that they are sorry but they cannot waiver the $300 fee. I called my bank and deactivated my account so no monies could be taken out. I am NEVER ever going to book through Wotif again….NEVER!!! So if someon is reading this take note of what happened to us.

Stayed in apartment 228 for 7 nights. The room was spacious and plenty of room for a family of 4. A little aged and could do with some updates. Pool was great, only 1 resturant on site with limited menu. Overall a good stay.

The pool is amazing, very friendly staff

This property is suited to families with children, it is not a tranquil getaway for younger or older couples. It is a bit tired, very noisy, and has quite limited food and drink options, the food quality is hit and miss. The breakfast service is way overpriced for a rather tired looking buffet, and for $38 expresso coffees are not included.

Amazing resort. The pool is sensational and staff are really friendly. Rooms are great, well appointed. We had the swimout room it was perfect.

Communication and instructions from the owner were great and very responsive. The resort was under staffed so facilities such as room service and the restaurant were unavailable but we were not given any notification of this prior to our arrival and this did impact some of the ease we had anticipated for our stay.

Nice modern property. Excellent location within the resort.

Beautiful place to stay with all the facilities included so we could just relax. Very spacious flat so that everyone can feel they have their own space. Good for our family of 5. The Pullman facilities are there if you need them. Great location but you do need a car. Beautiful outlook so close to the beach and feels like the full tropical experience. We would stay there again

We had a lovely stay at this apartment. The apartment was equipped with everything needed. However, floors weren’t clean upon arrival, range-hood was not cleaned and there were a few things that weren’t working like the clothes dryer and main bedroom door to balcony could not lock. It’s a beautiful apartment regardless but may need more maintenance. Will be back again soon