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Reef View Hotel
Hotels
8.6
/10
Very Good
942 reviews
What Guests Say About Their Stay
Diana
10.0
/ 10
Amazing hotel, very accessible and clean. Staff were always so helpful and friendly.
Svitlahna
10.0
/ 10
Great place to stay, big with shuttle to get around. Rooms were spacious, outdated but nice. I would stay here again
Hadil
10.0
/ 10
Omgggg no comment about this miracle experience. The staff makes me feel home, they have beautiful amazing English accent as well ♥️. The room is sooooo clean and nice
In the Area
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12 Resort Drive, Hamilton Island , Whitsunday, Queensland, Australia, 4803
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Reef View Hotel
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What's around Reef View Hotel
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12 Resort Drive, Hamilton Island , Whitsunday, Queensland, Australia, 4803
Discover More About Reef View Hotel
Location
Reef View Hotel is a hotel in a good neighborhood, which is located at Hamilton Island .
About Reef View Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Reef View Hotel exclusively for you.
Reef View Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Reef View Hotel.
All facilities in Reef View Hotel
Others
Business Facilities
- Meeting facilities
- Conference room
- Conference center
- Business center
- Conference rooms
- Computer station
Things to Do
- Beach umbrella
- Outdoor pool
- Garden
- Beach towel
- Sauna
- Pool sun loungers
Hotel Services
- Tours
- Laundry service
- Newspaper in lobby
- Luggage storage
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Banquet
- Parking
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Poolside bar
- Breakfast
Sports and Recreations
- Outdoor tennis court
- Fitness center
- Tennis court
Transportation
- Airport transfer
- Area shuttle
Nearby Facilities
- Souvenir shop
- Hair salon
Family-friendly Facilities
- Children club (surcharge)
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Ferry terminal shuttle
Accommodation Policy & General Information in Reef View Hotel
Important Note
- Fee for buffet breakfast: approximately AUD 50 per person
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Cashless transactions are available
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guest must contact the property in advance for details of the operating activities and facilities onsite. Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.
The property will be renovating from March 3 2025 to December 13 2025 (completion date subject to change). The following areas are affected:
- Exterior
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 10:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 10:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Reef View Hotel | 368 |
Number of floors in Reef View Hotel | 19 |
Another facilities in Reef View Hotel | Meeting facilities, Conference room, Conference center, Business center, Conference rooms |
Frequently asked question in Reef View Hotel
What are available facilities at Reef View Hotel?
There are top facilites at Reef View Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Reef View Hotel?
The standard check-in time at Reef View Hotel is starting from From 14:00 while the latest check-out time is at Before 10:00
Does Reef View Hotel provide breakfast?
Yes, Reef View Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Reef View Hotel
Traveloka (1)
Other sources (942)
8.6
Very Good
From 942 reviews
Cleanliness
8.2
Room Comfort
8.6
Service and Facilites
8.8
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Traveler Reviews Reef View Hotel
Number of reviews per page
20
40
Top reviews
Diana
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Amazing hotel, very accessible and clean. Staff were always so helpful and friendly.
Randy
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Good location, rooms were adequate, we had a nice view of the beach
Marisa
Leisure with Children
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had an ant issue and got moved twice and then got moved to the suites for all the issues
Nicholas
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Great area, great staff, mostly nice hotel but some areas could do with maintenance / refresh.
Rebecca
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The Reef View Hotel is a great option for stays at Hamilton Island. The views are amazing, and it is clean and comfortable, with friendly staff. It was our second time visiting the hotel as a family.
The resort as a whole (all restaurants and eateries, plus the IGA) is quite expensive, so it’s definitely worth getting breakfast included in your room rate if possible.
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Maria
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The family had a terrific time and you activities had everybody in mind
Nhan
Leisure with Friends
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
.
Jeremy
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Amazing views. Great location.
Vicky
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hamilton Island is unreal, the room views are amazing, dream like really.
The staff were all super friendly and we had a great time visiting there.
Our rooms in the Reef View hotel however were old/tired & in desperate need of upgrading.
The furniture was tatty & ripped. This is not what we expected for the price we paid, or from the pictures.
There were little bugs all over the bathroom (we are very scared of bugs!)
The rooms are very large and spacious on the plus side and they did have luggage stands.
We didn't dine in, apart from breakfast, the dining area didn't look good.... it feels like it's in a lobby and it's always very busy with guests checking in/out in front of you.
The lifts here were also a pain, the hotel was very busy and we always had to wait a while.
I'd struggle to recommend this hotel to others, which feels wrong, but the rooms just are not at the standard they should be.
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Anna
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The area and hotel was gorgeous and everyone was incredibly helpful! The room was a bit dirty and had a LOT of little bugs that appeared under every single item. They would scatter as soon as the lights turned on and seemed harmless, but I found their endless presence in the room a bit unsettling.
Svitlahna
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place to stay, big with shuttle to get around. Rooms were spacious, outdated but nice. I would stay here again
Chun Chi
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good:
-Great ocean view
-nice swimming pool and walkable to beach
-easy to use shuttle
-quite a few things to do
Bad:
-property is kind of old and definitely need some update.
-not many restaurants to choose from
-long wait for the elevators from time to time.
Verified traveler
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The rooms were old and unrenovated, the photo of the renovated bathroom only applied to levels 1-4, the rest were unrenovated.
We had to repeatedly request room service, calls to housekeeping were often unanswered.
Air conditioning was capped at 23 degrees, not allowing the room to cool sufficiently.
Not enough wardrobe space for clothing.
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Diane
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Close to the pool and beach, limited buggies not enough fans and food options,
Hadil
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Omgggg no comment about this miracle experience. The staff makes me feel home, they have beautiful amazing English accent as well ♥️. The room is sooooo clean and nice
Nicole
Leisure Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
**Reef View Hotel Review**
We recently stayed at the Reef View Hotel and had an overall lovely experience. The convenience and proximity to all the activities on Hamilton Island made our trip seamless and enjoyable. The breathtaking panoramic views of Catseye Beach from our room were truly unforgettable, and the beds were incredibly comfortable—a perfect retreat after a day of exploring.
That said, there are a few areas where improvements could be made. The overall quality of food at the hotel restaurants could be enhanced, as could the customer service, particularly in the dining establishments and when arranging tours. Additionally, I’d suggest adding a prompt during the booking process—especially for summer stays—to remind guests to reserve a buggy in advance.
Despite these small hiccups, the experience was delightful, and I would recommend Reef View Hotel to anyone planning a visit to Hamilton Island. Thank you for a memorable stay!
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Rhonda
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great location, plenty of room in accommodation, great views.
Lisa
Leisure Family
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was not that accessible and struggled to use public bathroom near foyer due to heavy doors. Was very slippery when when and struggled to walk with crutches. Was put in furtherst room on wing and struggled to walk that far dispite informing prior i had differculty with mobility. I was told if i need an actual room that is accessible i will need to book 2 rooms and be charged double! I was unable to open and push door myself as too heavy and almost fell trying. From 6.30 every morning heard glass bottles being smashed and till 11.30-12 at night heard kids running around upstairs and chairs scrapping. Was very noisy. Not able to cater for dietary needs for lunch and dinner as had cross contamination. Room size was good and handy to have microwave in room as couldn't eat much on island. That is probably all that was good. Overall very disappointed in my stay
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June
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
We didn’t realise until we arrived how big the Reef View Hotel was. We had a lovely, spacious and comfortable room. The bathroom was very large too, with double sinks, a bath and shower. It was really convenient to have the shuttle for the ferry and to the airport. The Reef View was also a stopping point for the Island Shuttle and made getting around really easy. The breakfast buffet was plentiful and delicious. It was maybe just a blip but our first lunch in the restaurant wasn’t the best customer service experience - it took some time to get served and I had to speak to the host to request service. There afterwards it was fine.
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Sha
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Ocean view room was the best choice I made. However, the breakfast was great but almost the same everyday.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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