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Four Points by Sheraton Hangzhou, Binjiang
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Four Points by Sheraton Hangzhou, Binjiang
Hotels
8.2
Very Good
From 88 verified guests reviews
What Guests Say About Their Stay
Sinisa
10
/ 10
Hotel is great. Staff at check in was knowledgeable. They speak perfect English and procedure was smooth and very quick.
Room is big enough with a nice view. Bathroom was perfectly clean with all amenities which you may need. Bed was comfortable and pillows was soft.
Nice gesture was complimentary bottle of water.
luca
10
/ 10
I stopped for one night for flight connection and I was surpised by the quality of personnel professionalism and care. The customer service manager Yoanna was superb in her assistance and efficiency.
For sure I will use the same hotel during next trips.
X.Li
10
/ 10
Very nice room. Clean. Great view. Very kind, helpful and professional staff. Good location.
In the Area
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868 Dongxin Avenue, Binjiang District, Binjiang Qu, Hangzhou, Zhejiang, China, 310053
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Four Points by Sheraton Hangzhou, Binjiang
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What's around Four Points by Sheraton Hangzhou, Binjiang
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868 Dongxin Avenue, Binjiang District, Binjiang Qu, Hangzhou, Zhejiang, China, 310053
Discover More About Four Points by Sheraton Hangzhou, Binjiang
Location
Four Points by Sheraton Hangzhou, Binjiang is a hotel in a good neighborhood, which is located at Binjiang Qu.
About Four Points by Sheraton Hangzhou, Binjiang
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Four Points by Sheraton Hangzhou, Binjiang exclusively for you.
Get precious and unforgettable moment during your stay at Four Points by Sheraton Hangzhou, Binjiang.
All facilities in Four Points by Sheraton Hangzhou, Binjiang
Others
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Express check-in
- Newspaper in lobby
- Wedding service
- Luggage storage
- Express check-out
- Porter
- 24-hour Receptionist
- Concierge
General
- Parking
- Lockers
- Swimming pool
- Smoking area
- Banquet
- Ballroom
Public Facilities
- Others
- Coffee shop
- Elevator
- Restaurant
- Safety deposit box
Things to Do
- Indoor pool
- Garden
- Sauna
- Steam room
Business Facilities
- Meeting rooms
- Business center
- Conference rooms
Transportation
- Limo or town car service
- Area shuttle
Food and Drinks
- Bar
- Breakfast
Connectivity
- LAN Internet
- Free WiFi
Family-friendly Facilities
- Children pool
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Four Points by Sheraton Hangzhou, Binjiang
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately CNY 149 for adults and CNY 75 for children
- Airport shuttle fee: CNY 450 per vehicle (one-way)
- Airport shuttle fee per child: CNY 450 (one-way), (up to 18 years old)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 375.45 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- To check in, Chinese nationals must present their government-issued ID card. All other guests may provide passports at check-in.
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Check-in/Check-out Time
Check-in:
14:00 - 12:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 14:00 - 12:00 - Before 12:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Four Points by Sheraton Hangzhou, Binjiang | 350 |
Number of floors in Four Points by Sheraton Hangzhou, Binjiang | 28 |
Another facilities in Four Points by Sheraton Hangzhou, Binjiang | Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby |
Frequently asked question in Four Points by Sheraton Hangzhou, Binjiang
What are available facilities at Four Points by Sheraton Hangzhou, Binjiang?
There are top facilites at Four Points by Sheraton Hangzhou, Binjiang such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Four Points by Sheraton Hangzhou, Binjiang?
The standard check-in time at Four Points by Sheraton Hangzhou, Binjiang is starting from 14:00 - 12:00 while the latest check-out time is at Before 12:00
Does Four Points by Sheraton Hangzhou, Binjiang provide breakfast?
Yes, Four Points by Sheraton Hangzhou, Binjiang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Four Points by Sheraton Hangzhou, Binjiang
Other sources (88)
8.2
Very Good
From 88 reviews
Cleanliness
8.6
Room Comfort
8.2
Location
7.6
Service and Facilites
8.2
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Traveler Reviews Four Points by Sheraton Hangzhou, Binjiang
Number of reviews per page
20
40
Top reviews
Tina
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Great room services, delicious breakfast.
Sinisa
Business with Partner
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Hotel is great. Staff at check in was knowledgeable. They speak perfect English and procedure was smooth and very quick.
Room is big enough with a nice view. Bathroom was perfectly clean with all amenities which you may need. Bed was comfortable and pillows was soft.
Nice gesture was complimentary bottle of water.
Eduardo
Business
8.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Todo bien de acuerdo a lo que espetaba.
Bernard
Business
6.0
/10
Reviewed 65 week(s) ago
Hotels.com verified review
Hotel was good but felt like it was abandoned. Pool closed and surrounds all closed down and construction going on. Often at breakfast more staff than customers.
in the bar only one choice of beer and very little else.
Staff were friendly but the whole experience was strange
Fadi
10.0
/10
Reviewed 80 week(s) ago
Expedia Group verified review
Clean
Verified traveler
Friends and Family
6.0
/10
Reviewed 192 week(s) ago
Hotels.com verified review
When we first went to our room after a smooth 17:30 check in, there was a repairman there who still needed to finish a task. We had to return to the lobby to be assigned another room. The front desk personnel were helpful and even accompanied us on the elevator to our new room. Unfortunately, the new room was not stocked with basic toiletries such as hand soap.
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Verified traveler
Friends and Family
8.0
/10
Reviewed 193 week(s) ago
Hotels.com verified review
Convenient if you are going to stay in the Binjiang area.
Verified traveler
Business
10.0
/10
Reviewed 196 week(s) ago
Expedia Group verified review
Nice staff. Nice room.
Andrea
Friends and Family
8.0
/10
Reviewed 240 week(s) ago
Hotels.com verified review
This hotel provided excellent service in English. The building was a bit old and the decor needed some updating but it was a great value.
Verified traveler
Leisure Family
10.0
/10
Reviewed 275 week(s) ago
Expedia Group verified review
Very nice hotel, comfortable bed, spacious room, and quiet location.
AlexLeekf
8.0
/10
Reviewed 277 week(s) ago
Expedia Group verified review
Location with walking distance to metro.
luca
Business
10.0
/10
Reviewed 277 week(s) ago
Hotels.com verified review
I stopped for one night for flight connection and I was surpised by the quality of personnel professionalism and care. The customer service manager Yoanna was superb in her assistance and efficiency.
For sure I will use the same hotel during next trips.
Verified traveler
Business with Partner
10.0
/10
Reviewed 288 week(s) ago
Expedia Group verified review
Nice location. Nice staff. Clean room. Very professional services.
X.Li
Business with Friends
10.0
/10
Reviewed 289 week(s) ago
Expedia Group verified review
Very nice room. Clean. Great view. Very kind, helpful and professional staff. Good location.
Verified traveler
Business
2.0
/10
Reviewed 297 week(s) ago
Expedia Group verified review
No English speaking staff, unable to process the simplest request. Poor AC never below 26c in my room.
Ambrose
Business with Children
8.0
/10
Reviewed 297 week(s) ago
Expedia Group verified review
There many nice facilities surrounding the hotel. The area is safe and quiet.
Leon YS
8.0
/10
Reviewed 305 week(s) ago
Hotels.com verified review
The hotel is quite old(you can tell from the wear and tare) breakfast was ok but not a lot of options. The staffs all seem to have some sort of attitude. They say it’s from 6:30, but you can’t find staffs working most of the time. And no want cleans the tables so 90% of empty seats have left over food, it’s bad. Room itself was good, got upgraded, not so bad for its price. But cigarette smells in the elevator and lobby/conference area was a huge turn off. They have smoking rooms, so I guess those people just don’t give a damn and decide to smoke wherever they want, and staffs can really care less. The toilet was badly clogged, it takes 4 drains to flush. Overall comfortable for a weekend stay, but won’t expect a lot. Front desk staffs were friendly and helpful though.
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Ian
4.0
/10
Reviewed 321 week(s) ago
Hotels.com verified review
This Hotel is cold and unwelcoming
Verified traveler
Business and Leisure
10.0
/10
Reviewed 324 week(s) ago
Expedia Group verified review
Comfortable room and king bed. Friendly staff, and good location
Verified traveler
2.0
/10
Reviewed 327 week(s) ago
Hotels.com verified review
appalling!!! Had to take my luggage up to the hotel room myself. No one spoke a singe word of english. They did not know what what ice is!!! No communication skills at all. would not recommend anyone staying in this hotel. When i arrived at the hotel i booked for 2 nights, they said they only has a booking for 1 night.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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