Excellent stay, love it.

Staff is very polite and helpful. Clean and comfortable rooms, but they are not very soundproof and you can hear noises from the hallway and other rooms

Good and convenient

I like that the property was actually clean and the staff were understanding and accommodating. I like that they had professionalism and were willing to assist you when you needed it and not nosy or patronizing. They had a good and proper gym as well. Not just a few cycling machines like other hotels. Overall good hotel for the price. I will definitely stay there again when I go to ShenZhen.

Overall very satisfied with the stay. When checking in, I requested for a park view room and the front desk staff was very helpful in upgrading me to the executive floor. Overall the room and the property as a whole was good despite the fact that the whole floor has a heavy smoking smell.

The breakfast was amazing. There are problems with the cooking and heating systems. Also need to woray for cockroaches.

Great place in central park area, by accident walked to Huaqianbei and was quite closer than expected. Great view my room facing the park as great to relax there when not want to be in the busy city areas.

I realized I have lost charger there after I just checked out.Next day , its gone.

best breakfast

They give free upgrade, thank you so much! I usually use here for staying SZ.

Great location & near the highway for cabs. No close by metro places though. Gym is open 24hrs

Pro: This hotel is in a central location in Shenzhen, close to subway and the main streets. There are lots of local food shops nearby. The service is good. The amenities is also good, but will need an update soon. Con: To get into the hotel, you'll have to go through a crowed residential area, which can be a bit inconvenient. Also it can be quite noisy in the morning because of the traffic out of the residential area. Overall: Good location with good service. Would stay again if visiting Shenzhen next time.

This is a nice hotel and the people tried very hard to help as best they could (English could have been better in some places), the breakfast buffet was awesome and the servers superb. The room needs more outlets, the walls are thin so you hear the noise in the hallway. All in all, it was an excellent stay and I recommend the hotel.

The room was spacious and clean.The staff service was good,but one of the female staff from the reception should greet me good bye with a nice smile,but she just check me out without a smile.quite rude about that.

I have had an awkward and unforgettable difficult experience that casts a heavy shadow on our entire stay at the hotel. One morning at 0945, my wife and I went down to the hotel restaurant to have breakfast in the hotel schedule, which is until 10 o'clock in the morning. At the entrance, the hotel representative welcomed us with a payment voucher and immediately went to pick up the Western-style (not much) main fried eggs as an omelette while we hold the plates with the food and before we could sit down to eat we went to her representative and said she was sorry but we could not continue To get a service that was just minutes to finish the schedule ie ten in the morning and in the background cooks began to collect the food products, we and my wife and I went out hungry and mostly hurt and ashamed. Please note that during our 10 days stay we received service from a number of people and officials who was very good and service, but this event overshadows our entire stay !! No doubt next time I will never get to this hotel again!

Friendly and efficient staff. Good breakfast, comfortable bed, caring housekeeping service.

For the second time i stay in this hotel. Food is good, bedroom clean, no so far from meteo, easy to take a taxi

Hotel staffs are friendly and helpful. Breakfast services are excellent, and music played was soothing with the right level of volume.

The staff is helpful and speak english well. It was clean and A/C worked nicely. There was no issues with smoke.

Nice & polite hotel staff ... who can communicate reasonably well in English... kudos to the staffs