The staff were friendly and very accommodating. The rooms were clean and well maintained.

This is a very nice hotel with excellent standard of rooms and helpful staff

Beautiful views from our room. Close to a park too.

Solid 5 star hotel, wonderful service. I have to give credit to all the staff, especially LiuQin, I am really impressed for the service. I will recommend XinGuo to my family and friends for sure.

Great food in the restaurant with lots of variety for buffet breakfast and dinner. Staff all very helpful.

Loved the modern bathroom. Press buttons instead of push pull taps. Heated toilet seats. Nice bronze copper colour design in room and accessories.

As always it’s been good!

Great location for my business trip.

Staying in the French Concessions is a pleasure. Walking distance to many restaurants.

Great hotel, beautiful gardens

.little English spoken. staff fairly rigid. room window so dirty we couldn't see out

The hotel is in such a beautiful location, surrounded by trees and gardens. The staff was very helpful and friendly. Great breakfast selection. Some of the rooms and the lobby could use updating, but it is jut a lovely place.

Beautiful Grounds. However pretty old hotel and needs a renovation (for the money). Good location in the French Concession.

Excellent.

Great location, vey comfortable beds and friendly staff

One of the best stays in Shanghai I ever had, Great attentive staff, Great amenities (Gym, Pool, Restaurants and Bars). Overall a high quality stay

it is very nice place, and good service.

Good hotel, fair price. Wifi was not working properly in my room, which is pretty much unacceptable. And the maid ringing at 10:30 pushing for checkout was not that good either. But all in all a good hotel and I would come back in the future. It has a very good location.

I only stayed for one night but already know that I am coming back especially if I am spending the weekend. The location is inside a parklike setting and so peaceful. I was not able to check out the hotel facilities because of my brief stay but will surely do so when I return. Thank you.

We stayed there two weeks. Great Buffet breakfast with both western and asian fare. Didn't have dinner there. Bar had a small non somking area. Hotel staff spoke English and Concierge was adept at arranging cabs and giving the driver directions. Stay was in March 2016 so no A/C needed. TV had CNN, BBC, and HBO in English, all else was in Chinese. Hotel WiFi was available but VERY slow; good only for email. The hotel is not in the immediate neighborhood of restaurants or shopping, however a short walk down the street will take you to these places. Area is quite safe at night so a night stroll back from restaurants is safe. Be aware that in China smoking is allowed and higher end hotels try to accommodate non smokers. Our room was a non smoking room and we found no hint of smoking in our room or the hall ourside. Also Google and Gmail do not work in China; they are blocked by the government. A work around is to use a VPN. As this hotel is quite close to whom we were visiting and it was a quite nice property, we would stay there again.