West Lake State Guest House

Hotels
9.4
Exceptional
From 120 verified guests reviews

What Guests Say About Their Stay

Yu Jie
10
/ 10
The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.
Michael R
10
/ 10
It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
S
10
/ 10
This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
In the Area
See Map
18 Yanggong Causeway, Xihu Qu, Hangzhou, Zhejiang, China, 310007

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
West Lake State Guest House is a hotel in a good neighborhood, which is located at Xihu Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around West Lake State Guest House

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18 Yanggong Causeway, Xihu Qu, Hangzhou, Zhejiang, China, 310007
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Location


West Lake State Guest House is a hotel in a good neighborhood, which is located at Xihu Qu.

About West Lake State Guest House

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from West Lake State Guest House exclusively for you.

Get precious and unforgettable moment during your stay at West Lake State Guest House.

All facilities in West Lake State Guest House

Others West Lake State Guest House
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Shops
  • Hot tub
  • Indoor pool
  • Spa
  • Marina
  • Picnic area
  • Garden
  • Library
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Safety deposit box

General

  • Parking
  • Smoking area
  • Banquet
  • Reception hall
  • Terrace

Business Facilities

  • Conference center
  • Meeting rooms
  • Business center
  • Conference rooms
  • Computer station

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Food and Drinks

  • Bar
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Sports and Recreations

  • Fitness center
  • Game room

Transportation

  • Bus/truck parking

In-room Facilities

  • TV

Accommodation Policy & General Information in West Lake State Guest House

Important Note
  • Fee for buffet breakfast: approximately CNY 147 for adults and CNY 74 for children
  • Rollaway bed fee: CNY 280.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. For any questions, please contact the property using the information on the booking confirmation. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast
Available rooms at West Lake State Guest House
232
Number of floors in West Lake State Guest House
2
Another facilities in West Lake State Guest House
Laundry service, Tours, Multilingual staff, Express check-in, Newspaper in lobby

Frequently asked question in West Lake State Guest House

What are available facilities at West Lake State Guest House?
There are top facilites at West Lake State Guest House such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at West Lake State Guest House?
The standard check-in time at West Lake State Guest House is starting from From 14:00 while the latest check-out time is at Before 12:00
Does West Lake State Guest House provide breakfast?
Yes, West Lake State Guest House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in West Lake State Guest House

9.4
Exceptional

From 120 reviews

Cleanliness

9.4

Room Comfort

9.2

Location

10.0

Service and Facilites

9.2

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Traveler Reviews West Lake State Guest House

Number of reviews per page
20
40

Top reviews

Yu Jie
icon-Friends and Family
Friends and Family

10.0

/10

Reviewed 276 week(s) ago

Hotels.com verified review

The hotel is located by the beautiful west lake, it is super clean and very quiet. The hotel helped me to arrange a hotel taxi (super clean Audi). The taxi driver - Miss Zhang was not only drive us to the local interests, but also provide a lot of valuable information and outstanding services for us. Will definitely stay again next year, highly recommended.
Read More
Michael R

10.0

/10

Reviewed 279 week(s) ago

Hotels.com verified review

It is truly a privilege to stay at the State Guest House, open to the public when not being used for its intended purpose. The hotel is situated in the most beautiful park adjacent to historic West Lake. Everything about the place is truly exceptional, including perhaps the most beautiful indoor pool in Asia.
HY
icon-Friends and Family Family
Friends and Family Family

10.0

/10

Reviewed 288 week(s) ago

Expedia Group verified review

Have the most beautiful west lake view. Will definitely stay again.
S
icon-Leisure Family
Leisure Family

10.0

/10

Reviewed 292 week(s) ago

Expedia Group verified review

This resort is absolutely beautiful, amazing view, great service. Booked one week stay for mum n dad’s 35 year anniversary and they had an amazing experience. Very friendly and helpful staff! Will go back again!
Jun

10.0

/10

Reviewed 293 week(s) ago

Hotels.com verified review

I am very happy with my experience at the hotel. Mr. Guo helped us greatly by providing information of local interests, booking performance tickets, reserving taxis, etc. Highly recommended.
Verified traveler

6.0

/10

Reviewed 294 week(s) ago

Hotels.com verified review

The hotel is located by the beautiful west lake and is quiet. However, it is not convenient to move around (one needs to call transportation for going to hotel's restaurant or going out, and this service is really slow. I had to call three times for each trip).
Zhening

10.0

/10

Reviewed 294 week(s) ago

Hotels.com verified review

Perfect location and outstanding service.
Verified traveler
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 296 week(s) ago

Expedia Group verified review

Unique garden like setting. Nice rooms; would even be nicer with larger (more modern) windows.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends

10.0

/10

Reviewed 306 week(s) ago

Expedia Group verified review

Beautiful garden in hotel, room is clean and organized . Staff are very nice ,friendly and helpful.
Nancy
icon-Leisure Family
Leisure Family

8.0

/10

Reviewed 308 week(s) ago

Expedia Group verified review

Very nice property with beautiful landscape. Good breakfast with lots of choices and superior quality.
Verified traveler
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 312 week(s) ago

Expedia Group verified review

Excellent location, a nature dreamland Choose new buildings if possible we stayed in no 7 with lake view and were very satisfied
葱葱
icon-Business
Business

10.0

/10

Reviewed 313 week(s) ago

Expedia Group verified review

Amazing location - it’s part of the west lake. No need to go out to the lake at all!
Verified traveler
icon-Leisure with Partner
Leisure with Partner

10.0

/10

Reviewed 314 week(s) ago

Expedia Group verified review

Beautiful grounds in good location. G20 was held there. Very interesting.
Verified traveler

10.0

/10

Reviewed 318 week(s) ago

Hotels.com verified review

Wonderful experience staying at West Lake Guest House in Hangzhou. Hotel staffs were incredibly helpful and nice! Will certainly return in the future.
karen

8.0

/10

Reviewed 319 week(s) ago

Hotels.com verified review

Beautiful environments but stayed in different building, needs golf car to transfer from one building to another, course inconvenience for people to go even to the restaurant for breakfast unless you stay in the main building. That’s why we have to pay additional to upgrade to the main building.
Wei

8.0

/10

Reviewed 322 week(s) ago

Hotels.com verified review

It is not so convenient if you have a car. There are not so many restaurants nearby. The room need remodeled as a five star hotel. The breakfast and dinner buffets are just so-so. But if you want to enjoy a quiet and joyful time nearby the west lake and you don't like the crowd, it is the best place. It is very private. The garden and lake views are very beautiful and impressive. The service is good. They brought us the ginger tea because they heard my husband coughed inside the room. That is sweet.
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Verified traveler

10.0

/10

Reviewed 332 week(s) ago

Expedia Group verified review

A great place with perfect service! Garden, food, lake, and etc. Perfect!
QQ

10.0

/10

Reviewed 338 week(s) ago

Expedia Group verified review

It is an impressive hotel. The service is impeccable too. It is in s more secluded area, which we really like.
Zeyuan

10.0

/10

Reviewed 343 week(s) ago

Hotels.com verified review

很棒的酒店,装修非常老干部风格。但是细节处还是体现了精致,有入住水果(当季,且不止一种)为了防蚊很贴心的给了青草油➕风油精。环境没话说,不可能找到其他那么棒的自然景观。早饭,是所有酒店里我吃到最棒的!九曲红梅做的茶叶蛋!
Verified traveler

10.0

/10

Reviewed 343 week(s) ago

Hotels.com verified review

Hotel was well maintained, very clean and conformable. The garden was amazing and worth the time to spend in it. Breakfast was very good with lots of variety.
Number of reviews per page
20
40

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Disclaimer

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