Zhuhai Marriott Hotel

Clean and beautiful room

Check in process is very slow, customer service is not frdly and didnt even know if I booked breakfast buffet or not. Didnt introduce any hotel facilities to me until I ask.

it was a wonderful stay in the hotel that i booked for family trip.

The management and service of this hotel is appalling that reflects the inadequacy of training provided to the frontline staff of operation and F&B. Some of the examples include: - Room dinning ended at 11 pm. The staff suggested us to try Meituan for food delivery. But such mobile app service does not work for tourist without local mobile no. The frontline staff refused to provided further help. - Asked for spa booking telephone no., the hotel staff said they did not know becuase such service was not provided by the hotel. No further assistance provided. - Order birthday cake at the hotel cake shop with written request to put a name on the birthday card. The staff forgot to do so and simply walked away without any apology and further assistance. - Check in service was slow and unprofessional. - Executive Lounge did not open on time at 10 am and no food was availble after 15 minutes late opening. The staff said the kitchen was late for delivery and then walked away without further assistance provided.

Great customer service.

Overall it is very good

Love the swimming pool. Staff in the 2nd floor restaurants are very professional. Some areas on the first floor are going through renovation.

Breakfast buffet was not good quality

Perfect stay friendy professional staff clean and comfortable Highly recommend

Clean and convenient located in walking distance from Harbin Park

Neighborhood has so many closed businesses. It’s so sad to see.

Very nice room, clean and comfortable. Staffs are very friendly and helpful. The wonderful buffet breakfast!

Great location with easy access to the important areas. The restaurant on the top floor is excellent.

Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

Staff is amazing. Beautiful hotel.

Went for my husband's birthday weekend trip. They were so nice to us. Gave us an upgraded room, decorated our room and gave us a complimentary cake. Amazing hotel and exceptional service!

The hotel and especially the room were lovely,the staff were excellent but need to relax a little and ease their way into the job,staff were very helpful especially the concierge

Room size was very small. Very poor layout. Tub was in the room and over all bad feeling

Conveniently located. A 5-min walk away from some tasty local restaurants. Very close to a bus station to access more than 10 bus services that take you to different parts of zhuhai, including the HK Macau Mainlain ferry, the Zhuhai terminal of the HK Zhuhai Macau bridge, and Chimelong ocean park. Ok buffet breakfast. No indoor swimming pool.

Nice hotel - definitely very new and modern. Wifi was good. The gym was VERY NICE with a handful of treadmills, variety of weights. Too bad we were only there for 1 night. Very clean. Breakfast was good with a nice variety of