Hotel On Vacation Blue Cove

Staff very helpful and patient

Great place but lacked a bit here and there. Overall not bad for the price.

No hot water in the shower, but they have a heated pool. The pool is the only good thing about this hotel. The rooms had flimsy doors that barely locked. They turn off the water every night. No WiFi. TV costs extra. And very far from all the good beaches. Stay away

Muy malas las habitaciones, descuidadas y sucias, el Aire acondicionado lo maneja gente de mantenimiento, no entregan control

Service room was not ready Staff unfriendly Location far away from beaches Rain

Not what I expected.

Services offered in expedia are not delivered in site (no wifi in bedroom nor in most of the hotel). Food was really bad and there is no real place for outside sitting, facilities are old and poorly maintained. Pictures are also from when the hotel was new, now they are struggling after hurrincane, but its really bad.

Great place!

Everything good room food pool very nice the only thing was the bath room smer so dab

Lots of activities to do and prices were reasonable

Most of the hotel rooms in bad condition Food was bad.service in the vip area for the food was cold poor variaty they reapt everyday same food bad service bad attitude they would run out of food in the vip area, the normal buffet area was fuller with big line up but the food was warm. They changed my room and send me to the last building and the last room having to take the stairs 4 floors up didn’t consider correct since I’m pregnant with 31 weeks. My husband tried the licor and it was really bad we think it is fake licor since it’s so common in Colombia for people to sell and make fake licor which is a hazard for human health. The slide was broken jacuzzi too lazy river doesn’t function

The good was delicious, that alone deserves 5 stars. We got to eat in the restaurant on the second floor of the lobby and the staff there was phenomenal. Unfortunately, I can’t say the same for the rest of the staff. This places needs better administration because it has sooo much potential.

Workers are vere nice but the rooms are so bad.. dirty and old .. beds are not good and bathroom smelly. Food is bad and the checkin -check out time is not good. Furnitures are old and falling apart... only value I saw was the people. Building is not bad but deterioration is great ...

The location of the room well away, almost in the jungle, to top on the third floor. We stayed two days without towels in the room. There are no phones and you have to go to the counter to be able to complain. We requested change of room and the excuse was that it had to be in the morning and when I go in the morning they tell me that they do not have rooms available because they had two hotels of them closed for remodeling. Then I fell down some stairs at the Hotel On Vacation Tower and I injured my left foot and my right leg and asked for another room change because I could not go up the stairs and they refused. Everyday the food was completely cold.

We left after one night from this horrible hotel with its disgusting staff and paid for another hotel, el sol caribe, just so we could enjoy our holiday, which we did! Stay away from blue cove!!!

The staff was unfriendly,the hotel wasn't beach front like advertised it was however on the deep end and the food was not good and flys would land on it so we enjoyed the facilities and just ate out...I don't recommend it if the all inclusive feature is what your going for...

The Staff was not helpful, the room was dirty, our towels never got changed, we received 1 bottle of shampoo after staying there 4 nights, The Food wasnt good at all and we decided to leave the Hotel early because it was just too far from everything and Dirty and our experience there was being very unppleasant . Even though we complained the Hotel didnt do anything to make it up and we lost money because we had alreay payed 9 nights there. I would never go back.

Shoking experience & very poorly customer service. Dinner place dirty, food display with minimum rate in health and safety. We never saw the dessert. Coffe not available at all, drinks not available as promised. Small bar with only 1 person attending, long queues. Sink broken in the room, lights not working. The maintenance person promised to come back to fix everything and we are still waiting. Absolutely traumatic holidays

Had a bad experience with the hotel transportation to and from the center. The all included services is not what I expected. Poor food with not variety and almost no snacks between meals.

Without words and comments!!!!! The hotel was a complete disaster. Service was poor and bad.