Very pleasant stuff. Good food. The cleanliness of the rooms should be improved.

Nimar in the entertainment team and milad at the restaurant both did an amazing jobs

In general, I have a pleasant experience staying in this hotel for 2 nights. The cons were lack of green plants and shadow on the hotel's territory, the very poor WIFI internet that is available only at the lobby.

Good stay

i loved my stay at Samra Bay, animation team is awesome and very friendly. all the staff are amazing and make you feel welcomed. I loved the food presented in the buffet restaurant - all was fresh and tasty!!

The staff was excellent , Morkos in the restaurent and Mickel at the beach were very cooperative and smiley all the time

Overall, this is a bad a hotel. The money you save in the booking, you spend in the hotel as they nickel and dime you for everything. The all inclusive package is very misleading. The package only means free meals at the restaurant and free soft drinks. When we found that out, we upgraded to the package so that we could get alcoholic drinks as well, however, we later found out that they have no variety in alcohol. One type of rum, whiskey and vodka. All of them were some brand I never heard of. Also, any type of mixed drink was extra even though we paid for the higher all inclusive package. Many areas of the resort were still under construction. There are about 4 or 5 very over priced shops on the property. There is a pharmacy less then five minutes walking from the lobby that is much more reasonably priced and has anything you might have forgotten. The hotel has one “heated” pool. By heated, I mean that they put a cover at night on the pool and let the sun heat it in the morning. By 2:00 Pm, the water is cold again. The biggest disappointment in the hotel is the hours. This hotel is only open from 10:00 until 5:00 Pm. Pool, beach, gym, all close. Also, gym cost extra to use. WiFi in the lobby is free, but was horrible and the WiFi in the rooms is over priced and very weak. The only thing that saves this place is the better than average entertainment at night. They have good shows and a group that gets the audience involved but I would never stay there again.

Good food, friendly staff, good spa experience (just wish they had a women’s only area-running from room to shower while naked and covered in coconut was less relaxing knowing a man could walk right around the corner at any second!)

The staff was great and they made sure my liquor didn’t go dry. But the vodka sucks and the food was horrific. However I’d absolutely still recommend this joy.

Good hotel Beach close ...............................

Decent hotel with nice beach. Food and services were ok.

Beware that this hotel deal directly with expedia and not ebookers so book through expedia. Had to fight tooth and nail for things ebookers promised. The hotel reception staff first reaction was to say no to most things. Samra bay is next to a building site and the hardcore drilling started at 7 in the morning. Having asked to move rooms it was ignored. The pools were freezing, the sea was slightly warmer!

Excellent Staff & Hotel very friendly will do anything for you. Cleaners are constantly cleaning and Hotel is spotless. Food was Excellent lots of choices and Chefs will go out of there way to make you anything. Only fault Local Spirits could be better.

Set in a perfect location, there is no need to go anywhere else if all you want is to sunbathe and swim. Perfect for families or couples of all ages. As a single older woman I cannot speak too highly of the staff for their care and consideration. Still somewhat under construction, but beautifully maintained with lovely gardens. If you want to explore further there is a wealth of opportunities. A highlight for me was a trip to Luxor and the Valley of the Kings et al. Spectacular. Beware of Egyptian tummy, and don’t drink the ice. Plenty of bottled water provided freely. Definitely going to return.

WiFi is really bad, addition charge if you want to use it in bedroom. Get a SIM card from Vodafone in airport or the shopping mall. Do not book anything from hotel, 5-10x more in price, get a taxi from outside n haggle, we paid around 20-50 Egyptian pound for each trip. Excision book from “down town” couple of tourist office available. Laxor cost us £20, dolphin house £17, desert sefari £20,try to haggle lower if you can. Hotel drinks are served in a little cup, other hotels give you the bottle. I saw no animation team, just one vollybull that no one took part in. We never got the room we booked n paid for, nothing in surrounding area but that’s pretty much very every hotels. Spa is also over priced, you can find one 3min walk outside the resort. I liked the food, different options everyday. One shop around the corner if you want to buy drinks, very cheap from shops, 5 Egyptian pound. If your a smoker, go to Spinneys, a super market. Air con was perfect in bedroom, bath room small but clean. Shower was weak but can work with it. Depends what room you get, you could end up with a room with a view of nothing. Mc D and KFC 10-15min drive away. Airport took us literally 7min to get back too. Party life in down town, nothing special. Would I go back to hurghada? No. Btw Laxor trip was a big disappointment. If your taking kids, go to jungle aqua park instead of this hotel, better situated location, hospitality in that hotel is amazing, and presentation on drinks is excellent.

Staff in the kitchen were really nice so were the house keeping. Right when I arrived the front desk gave me a bad room I had to complain until they gave me a better room. The hotel doesn’t have a doctor I cut my hand in the beach and there was nobody around to help it took me 1 1/2 until I went to the hospital and I got stitches. The front desk told me make sure you have enough money to pay for the hospital deposit while I was bleeding bad

If u looking for a cheap bed that’s toys hotetl very bad service and the staff is always rite first nite the shower door broke on me and I have cute all over me tv not working no phone in room and that’s only the beginning u get what u pay for

Generally OK but don't get suckered into having the beachside candlelit dinner, it was £50, no music, candles went out and food was terrible!

Great hotel but some points are not good enough. The wifi at the lobby annoyed me, don’t know what reason the wifi password is gone every day or every two days. They don’t give me the password, instead I have to give them my cellphone, they inserted every time! Sun towels which is nice every room has two huge towels with a fancy bag, in the information letter mentioned sun towels will be changed daily from 18 - 20 o’clock if we leave the sun towels on the floor, two days out of 11 days so far, which was actually ok but i have to call every time and it takes ages sometimes to get changed. One free A la carte at their Italian restaurant and oriental per visit, information letter mentioned Saturday, Monday and Wednesday but when we booked, they said Italian only Saturday and oriental only Monday (what a pity missed the chance). We tried the so called Italian restaurant but for me not. The foods aren’t Italian at all, which is as same as from view main restaurant. The foods at main are delicious especially the desserts but ice cream is missing in my opinion. If they can change the foods every two weeks is better, we stay 11 nights but had it repeated one week later which is a bit boring. Entertainment at night are not really interesting, so we went just few times and that’s all. The location is good, not far away from the airport (we paid two euro for taxi to the hotel), shops (souvenir shops, travel agencies for excursions, pharmacies, restaurants) are 500m away from the hotel.

This is a pleasing hotel and I enjoyed my seven day all-inclusive stay at a very good price. I was disappointed that I did not get the room I ordered from Expedia. My housekeeper was excellent as were the restaurant and bar staff - all very friendly and helpful. The front desk was a bit disorganized in my opinion. Worst thing was the lack of a dependable WiFi system. Not available in room, only in the lobby. They said routers were available for the room but "no more were available". So do not expect to do any internet-based work while there; maybe occasionally check emails when the lobby WiFi is working. Actually, this forced people to somewhat socialize in the lobby. The clientele were predominantly German (80%?), with a mix then of Russian, Polish and other northern Europeans. But the staff understood English and seemed to like speaking it more than German. Communication was not a problem. The pools are well maintained. The larger pool was cold (maybe 23 C) but I could still do my laps there. The smaller pool was heated for children, water aerobics, etc. The beach area was kept clean and the landscaping was nice. I had no real problems with the room other than the mini-fridge was noisy at night. The AC was also noisy but could be turned off. I am not a gourmet but I must say the food was excellent. At dinner and lunch there were usually different selections, all well prepared, and breakfast seemed to be the same every day but with a wide variety of choices and an omelet bar