Lovely hotel right next to water world. Staff were great and rooms were very comfortable.

Great hotel, a bit noisy as very busy , looked the pool and wet sauna Could hear the traffic on the road as i was road facing but amazing room and lots of space

Busy hotel but extremely quiet room. Usually you hear the corridor door slam every time someone passes through, or their footsteps on the floor. The room we had was silent! We couldn’t hear people or cars at all. We had the Superior King room and it was so lovely and spacious. The breakfast was great too!

Nice hotel but air conditioning control did not work

Modern rooms and easy check in. Pool and changing rooms are small and could do with updating.

The hotel facilities, rooms and staff were excellent. The only thing that let it down was that we went half board and despite having a good food allowance the evening meal was diabolical. Firstly our meals were overcooked then the second time they arrived, the order was incorrect. We also asked if we could pre-order the children's meals to take to the room when we finished in the restaurant, but it was prepared to early and was given to us cold do the children didn't eat that evening.

Back here after our first trip three years ago. All still good and nice to find that we still get free cookies!

Great location and room size. I was disappointed that our room didn’t have a mini fridge

Large comfortable room. Quick efficient check in. Friendly staff. Plenty of parking.

I was in room 232 and it sounded liked I was above a laundry and the sound of a drier was going all night and all morning. I had to put my headphones in to be able to get to sleep as it was too loud

It was a lovely family stay, in a suite room. we were cold though, I had to ring housekeeping in the morning regarding the heating as the radiators hadn't come on. So they brought an electrical radiator which didn't do anything to be honest. We were told the heating was on a timer. You would think this time of year the heating would most definitely have come on in the morning.

Beautiful hotel, our room was immaculate. The shower was amazing. Breakfast was busy as we stayed during school holidays but the staff were excellent at replenshing everything. I would highly recommend this hotel. Very convenient for Alton Towers.

Nice stay in good quality hotel

Jane on reception was fantastic with our small kids and gave them all cookies on arrival! The family rooms were spacious and clean. Our kids loved the breakfast buffet and the pool.

Overall room was nice and clean. Service in the bar area was slow, not very attentive and extremely robotic. Waited ages to get served at the bar although 3 staff were behind it - but seemed to be serving other areas of the restaurant. One guy was making cocktails for other tables but was so slow and when he was the only one in the bar area did not apologise or say someone will be with you - you just ended up watching him make drinks for someone else.

Nice hotel Next to water park Parking easy

Awesome stay at the hilton for the weekend. Only down side was one the the night staff was rude and obnoxious just because we were abit rowdy

The way to our room required us to go through three heavy fire doors and it was not helpful with a pram, small children and two big suitcases. We could have been allocated a room with better accessibility.

Ideal for our stop over. Good location, Staff and facilities were very good.

The hotel overall is good but I would not stay here again as I found their swimming pool disappointing. It was the main reason for staying there with the family. It’s not clear on their website it just saying open until 9pm. Turned up at 8pm after long drive to hotel and they told the children (aged 11 and 14 with advanced swimming/racing skills) they could have 10 discretionary minutes as it was adults only. On Saturday morning we wanted to go for a swim. Got down there and the pool was closed from 10am until midday for toddler swimming lessons. Not happy. Hotel should not have extra star if the pool isn’t available to paying guests! We gave up using their swimming pool facilities. Changing rooms were not clean either but if you don’t swim or gym the hotel is fine.