Flackley Ash Country House Hotel

Disappointed that the dog friendly rooms were not segregated, which resulted in barking from my adjacent room every time someone walked down the corridor. The hotel staff, front desk, health club and restaurant were very friendly. My room was very clean, tidy and furnished extremely well.

We had the best stay at Flackley Ash Hotel. Perfect location, room, food and drinks and amazing service from all the staff! Thank you all so much and happy Christmas!

Really relaxing stay Warm and cosy Food good

Very helpful and friendly staff . Lovely weekend away.

Just back from another relaxing stay at Flackley Ash. The staff are friendly and it’s good to see some familiar faces. I’m glad they have a small step they can bring out, as the last step into the building is rather steep. Esp if you have joint problems.

Our room was lovely but my one complaint is the size of the toilet. It was one of the lowest I’ve ever seen and having 2 hip and a knee replacement I struggled to get on and off!

On the whole the hotel was ok, but what let it down badly was our room - No6. Firstly it was very warm despite their being no heating on in the room, window constantly open didn't bring it down to a comfortable temperature. Hot water was a joke! At best it dribbled out of the hot tap and at one point around 6ish on the Saturday evening, there was no water at all from the hot tap. Clearly too much demand for the system to cope with, but also gives concern over how compliant their water system is e.g L8, HSG274. Yes we did complain to reception but we were only there for 2 nights and didn't want the hassle of changing rooms with only the 2nd night to go. The hotel was in a nice position for exploring the Rye area, but we won't be staying there again.

Great service. Very polite staff and massive welcome for Dogs. Magic. Very good food also.

Very relaxing.

Quiet. Fantastic food!

Like home from home. Courteous friendly staff. Restaurant serves excellent food. Overall stay was a wonderful experience, so relaxing. Will be back.

It was a lovely building but a little run down. The staff were very friendly and it was very clean.

The room was very big and spacious, the grounds were lovely and the staff were very helpful and friendly. Like other reviews, the swimming pool area could do with a bit of a refresh (mainly just the sauna area) but not a major issue considering the price of the room.

I think the rooms are reasonably priced. The junior suite was a decent size. Great location, a 15-minute drive to the beach (on a busy day, a lot longer though). The restaurant was on the expensive side, but the food was delicious and the service was friendly and professional. There is no air conditioning, so it can get quite hot. The room was unbearable at night, and the restaurant was also a bit uncomfortable. Overall, highly recommended. I will be coming back.

The kitchen was understaffed judging by the delays in being served - and the restaurant was never particularly busy. The food was very good when it arrived though…

lovely place

Very good

Short notice the members of stars in very European very friendly however the English members paid to the neo not ashes a eventually through the account even though I was lucky to get one night this is a shame it is decreased they believe they are about normal people they believe they are special what do not stay in this place it is a disaster

We stayed 3 nights at this hotel. The room was large and clean. However, we had no country view but instead we looked out over a range of buildings. Our room was over a gym which was used by other guests from 7am each day. This meant that we were woken up when we wanted to rest. The hotel offered to move us for the last night but by then we could not be bothered to move all our belongings. The room required the attention of a maintenance man to replace the missing towel rail in the bathroom, fit a plug to the sink in the bathroom and tighten the loose screw to the power point by the bed. The tv did not work on the day we arrived so perhaps this could be added to the list of checks that are made by the staff each time the room is let. There is plenty of parking at the hotel which is very close to the main road into Rye. Rye is a lovely place to visit. Park at the train station.

Food was excellent fair price staff was very friendly