We stayed for 2 nights at the coach house, lovely spacious room and king size bed. The receptionist was very friendly on our arrival and took the time to show us 2 different rooms. The only slight moans I would have were, I had to call twice to ask for teabags to be replenished and the shampoo dispenser was terrible. Also, the room was cold in the morning when the heating went off. But those things didn’t spoil our time there. We had a wonderful time and would definitely stay there again.

Friendly staff

Nice hotel but it was so noisy, must be old plumbing.

An overnight stay and no breakfast but we were very comfortable. Our room was very clean and we were welcomed at reception. The building is interesting historically. We would definitely stay again.

Our room was at the top of the hotel and was spacious and comfortable but a bit cold. However, when we told the staff they immediately brought us an oil filled radiator which helped. We ate our evening meal here and it was tasty and hot. Breakfast buffet was a bit tired as we came down just after a coach of people had finished but the staff were very helpful and kept offering to fetch us anything we needed. All staff went out of their way to be helpful and we felt they were genuinely friendly. This was much nicer than a box chain hotel where all teh rooms are the same and it is all impersonal. If we need a hotel in the Bath area again we will defintely return. Reasonably priced and great to be in walking distance of stunning Bradford on Avon.

Stayed here to celebrate a special occasion, we were given the honeymoon suite which is a lovely room, with a 4 poster bed, a roll top bath a stunning views. Downside is the most uncomfortable mattress I've ever had in a hotel, had to ask the housekeeper for a spare duvet to put under us, I'd recommend a mattress topper at the very least. I'd suggest a new mattress. The shower does not drain properly and overflows the tray, someone came to "fix" it, but it made no difference. However he was hotel staff snd not a plumber. No lift, and stairs are not in the best condition, in desperate need of re carpeting as they are threadbare, not just worn. The upstairs rooms are definitely not suitable for anyone with reduced mobility. The hotel is lovely, but tired and in need of a little tlc to bring it up to standard. Breakfast was good, it's self service but well cooked and a good variety. Its obviously a wedding venue, and that is clearly what it does best. I'd avoid staying there if there was a wedding as there is no soundproofing. Staff polite and friendly. Reslly made a difference. Overall it was a lovely stay, the hotel just needs a bit of investment.

Without any pre warning I was moved from this hotel to their sister hotel at Limply stoke. Totally unacceptable and put me to great inconvenience

We had a lovely 3 night stay, all the staff were very friendly and helpful. We enjoyed some delicious dinners and wonderful breakfasts.

Comfortable

Efficient service, with friendly staff. Rooms comfortable, quirky though a little tired and heating was efficient. Good buffet breakfast choice and evening meals were all excellent. Good location for driving to Bath and walking in to Bradford on Avon.

A beautiful house and location with so much potential. It just needs a bit of love and attention. Perfectly comfortable, but somewhat outdated. The staff were friendly. Some lovely grounds, with beautiful old trees - the vineyard was disappointing, and the walled garden could offer so much more as a potential kitchen garden…as is, it was just quite unloved and full of rotten fruit. What a shame! The train into bath was easy, and B-O-A is beautiful.

A lovely old country manor with nice views. Staff helpful and friendly. Stayed in a ground floor room with a view. Spacious and clean. Buffet breakfast is very good. Only approximately 1 mile from Bradford on Avon, walkable or can get a taxi if you so wish.

We were pleased to be able to get a nice evening meal at the property. Nice quiet room but cold & had to ask for the heating to be put on.

It was ok we didn’t stay in the hotel but in the coach house lot of noise people coming and going till 1am lovely hotel but will check next time we book to make sure we are in the hotel

Location was good for touring around the area. Was hard to find a car park while there was a function running one night during our stay but very easy for the rest. Housekeeping was disappointing and didn’t service the room and the kettle needed a good clean inside it.

A little tired. Great location. Helpful staff.

Staff very friendly. Gave good advice about visiting Bath. Room was comfortable , clean and spacious.

Set in lovely area and had fantastic veiws

It was fine but nothing particularly special. The breakfast was good.

had an enjoyable 3 night stay. The shower tray was very slippery and needs to be addressed, could cause a nasty accident.