Seemed a bit dated but clean and friendly

For a 4 star hotel although the room was big the furniture look passed it drawers falling apart, sink in bathroom was disgusting no information in the room about services available

Very good location. The property is very tired and needs a refurbishment. The Resturant was a disappointment.

If you need a Taxi think again! None helpful staff gave us a whole list of mobile numbers and it was basically good luck. Gave up after 11 call and caught the bus.

Initial reception experience was poor as I was early . I just wanted to confirm was definitely attending etc. When asked if I could get a coffee following my long trip was repeatedly told bar opens at 12.00. It’s fine if you don’t sell or have facility but the was a Costa 2 mins walk away which could have been suggested.

No water provided in room Shower dribbled out Changed room, still the same! Bar lounge filthy floor and tables Told night before visit pool was closed, in fact open! We hadn’t taken costumes! Very expensive for what we experienced! We have stayed here before, but never again! We weren’t the only disgruntled guests!

There is nothing fundamentally wrong with this hotel except the complete mismatch between price and condition/quality. This hotel is extremely over priced. The rooms are fine in general but bathroom was very dated and the electric shower barely had enough pressure to push the water out of the shower head… lucky I do not have much hair to wash! Very noisy extractor fan was also irritating after a while. Maximum price per night for this standard of room would be £80 - half what the normal room rate is. Unbelievably this hotel was completely full and I can only assume that complete lack of competition in the surrounding area makes it able to charge way above its true value.

Hotel and room in particular clean and tidy with usual standard amenities, however the bed was both noisy with a loose headboard and not very comfortable. Didnt like the noise and doors slamming in night. Certainly did not like the bar being closed and shutters down at 10.20pm on a Friday night, with people still in the bar ! Restaurant menu was not inspiring and this seemed the general opinion judging by the lack of diners I saw in the restaurant. Shame really because the building, staff and presentation was good but a one night stay was enough for me.

Nice and big room, though a bit dated. Pool, hot tub and gym in decent condition. Lovely little lake behind to walk. Great buffet berakfast. Unfortunately, had noisy neighbors we heard all night...

We were told on booking check-in was 2pm. We arrived early to get some advice on places to have lunch before checking in and I mentioned in the conversation we would be back at 2pm to check in. Had a glorious lunch and The Fleece and returned at 2pm to be told by another reception staff check in is at 3pm! A little frustrated we sat in the bar for 45min in the end waiting for our room to be ready. Excited to use the spa facilities we headed to the on-site spa to be met with very tired looking changing rooms, pool area and sauna/steam room. We didn’t use the massage and treatment facilities so can’t comment, but if you are looking for a spa retreat be under no impression that this is a luxury experience you may get from other spa hotels. The rooms are basic and everything else needs a shake down and spruce up. We got a good night sleep and comfortable beds and this is a relatively inexpensive hotel in comparison so with our highlight being a trip to see a concert at Blenheim Palace, it’s not all that bad for us... The Fleece pub in town however is a must-go-to for superb food and choice of bar. The town is very beautiful and on a sunny day it really is a must visit.

Another enjoyable stay topped by a nice swim ... My wife is recovering from an operation and we assumed a modern hotel would have a lift! Not so... Breakfast and lunch excellent . Warm comfy room.

The hotel room was clean and comfortable. The staff were helpful and polite. We enjoyed the spa facility. The corridor in which our room was situated was noisy at night with people talking and banging doors after 11pm. The restaurant was disappointing with small portions of food and overpriced.

Not very good at £164 .00 for a single person for 1 night , in a very very tired and dated so called superior room! That didn’t even include breakfast .

Room was ok, a bit over priced. The shower was useless, hardly any pressure.

Very overpriced Dated room Bad food Noise Dirty towels

Generally very good, and helpful staff, just needs a little TLC. We opted for a deluxe room which was a nice size, and clean with lovely walk-in modern shower and good sized bed. Was quiet, and enjoyable stay. Main areas including corridors need some TLC as they are a bit run down and has a bit of a 'damp smell'. SPA and pool are good, but quite dated. Steam room was ridiculously hot to the point of unbearable, but Sauna very good. Pool was clean and good. Decent gym as well for a hotel, but a bit tired and messy. Staff were all excellent. Very friendly and helpful. The lady running the Spa treatments (Kristina?) was very well priced and very good!

Nice quiet rooms

great ubication and good service. the cleanse was not the best: carpets need a maintenance. The bath curtain needed a replacement urgently

good rooms, friendly and helpful staff, good gym

Lovely stay, good food and leisure services