A lovely, friendly hotel full of character. This is our second stay and the ever so friendly staff remembered us. Staff are friendly, welcoming and helpful

Easy access to beach and pier. Plenty of on-site parking and staff were very helpful and efficient. Will stay again.

Stunning building full of character , beautiful gardens and plenty of parking right in the town close to sea front

Really dreadful customer service. Booked 2 nights but was advised that we would need to check out between day 1 and day 2 and have no use of a room during the second day. I advised this wasn't acceptable and hotel would not cancel and website wanted 100pc cancellation charge. After hours of communicating with Expedia US, Expedia provided a refund.

Two nights stay to walk some of the coast path around Swanage and revisit some favourite locations. The hotel was nicely situated for access to the paths and the coast generally.

Very helpful staff. Positive attitude at all times. Good breakfast selection. This was my first visit to the property and I would certainly stay there again.

A beautiful old property and lovely extensive grounds, in the heart of Swanage. Not far from shops, pubs, cafes, restaurants and the beach, but it is still peaceful and quiet, to stay there. Very clean room, lovely overhead shower in the bath. Breakfast was a buffett, with plenty of choice and if you asked, the chef would cook you fresh scrambled/poached eggs or smoked haddock. Staff friendly and attentive.

Very clean. Quiet - no disturbance. Nice to have a choice of large bath as well as a shower. Helpful staff with good, warm welcome. Bar opening times very good with lovely large lounge. Excellent breakfast in conservatory -great value for money. Hotel set in lovely grounds. Look forward to staying there again. Ian

Very friendly staff, with a clean room & great view! Easy check in and out. Would recommend *****

Love staying hear

AS above

Central hotel walking distance to the beach friendly staff and clean

Beautiful Victorian hotel. Not modern inside so won’t be to all tastes but we liked it for its historical feel. It’s stunning and we will stay again Carpark was good and we weee allowed to keep the car there after checking out for the day

We had a delightful stay with lovely sea views, a short walk to the beach, restaurants and shops and friendly, helpful staff.

Friendly staff!

It was a grade 2 listed building which added to the lustre of the building, (due to this there is no lift, so be prepared to use the heavily carpeted stairs). Only breakfast available, this is a first class breakfast.

Returning visitor. Always love staying here however there have been some changes. Breakfast arrangements changed with no menu or table service. Croissants shop bought en masse and from a multi bag, bread basic not great choice. Large bed which was lovely but duvet too small for the bed and no extra one in the room. Thankfully it wasn’t cold. Staff friendly as usual. Pleasant stay just not the same

Shower in bedroom very hard to use

Hotel is looking very tired from outside, and inside as our doors to the balcony open was very hard to open and shut.

Purbeck hotel was a last minute decision and one I was very happy to have made. I stayed in the lodge, great sized rooms. Staff were lovely and helpful, made me feel at home. Location was great for the town and the Swanage railway, the reason why I was in town. I did not have breakfast as was out early so cannot comment on that side. If I was looking for a negative point then my tv didn’t work (I wasn’t in the room much anyway) and the shower/bath could be better (showerhead needs improvement for sure) and I’m not sure who uses baths these days - a walk in shower on the the next renovation please. Car parking great too, although I missed the entrance first time round..