Was ok but we were disappointed with the size of the room with also no USB ports to charge phones. We had tea making facilities but no milk which reception refused to help. The restaurant was too small and couldn’t cater for us so we ended up eating in town. Breakfast was ok but the waiter was bathing in BO. Would I go back…. No

Very disappointed with the breakfast on the first morning, staff did not seem interested in serving or asking us if we wanted some toast or a cooked breakfast, ran out of croissants and were told it would take 20min for some more, walked out in the end, won’t be coming back unfortunately.

Shower & bath hot water tap was cold breakfast service was not the best ended up walking out wound not be rebooking with this hotel

When we arrived to our room it was honestly so cold, the thermostat was set to 16.8 even though it was very cold outside. Also this room was literally upstairs in the roof making it even colder. I spoke with reception and they said they would sort it from there. We left it a while and nothing. I changed the thermostat to 28, but nothing happened gor around 10 minutes and warm air started coming through. But it took ages for the room to heat up. The bed sheets were so cold it was almost painful to get into bed. I spoke with the receptionist in the mornings, asking why a cold room on a cold day, was left with a thermostat set at 16, it should be made warm for customers when they arrive.

Christmas 2nt stay. Small hotel with Friendly staff. Very comfortable bedrooms and a great shower. We had lunch in the hotel on Christmas eve and dinner on Christmas day. Both very disappointing. Food was luke warm and service was poor even though the restaurant was empty Christmas eve. Parts of the food order missed on both days. Had to ask for salt & pepper. Forgot drinks, coffee and mince pies never arrived. No vegetables with one main course on Christmas day. Christmas dinner was over cooked, dry and luke warm. Overall food and service was very poor.

The room was very good, spacious, clean and with perfect temperature. The staff is friendly and present 24/7. Can get a little noisy in the night as rooms are closer but nothing problematic. All in all a great place to stay. Very close to the bus stop, train station and other restaurants.

We loved that it was unique. Loved the Christmas Decorations. And our room was toasty

Good location but rooms are tired and need a refresh. Room was missing a tv remote and the clock was broken.

Wanted a hotel near the smallest pub in the world, the Dove, down the street. St. Pauls was comfortable, old school, with really nice people. The restaurant is a little weak, but hey, it is England. I think that, if you want to be in Hammersmith, you can't do much better. Decent value; would go back .

Beautiful building, short walk from Hammersmith and Olympia

Saw it was nearby to the Lyric Hammersmith so I booked. So glad I did. Very beautiful room with perfect amenities. Desk staff were helpful in answering questions, lending a charger and amending my tea time reservation as plans changed. Would stay again if going to the area.

Second time staying here this year and again it didn’t disappoint. Didn’t get as great a room as before but it was large for London and spotless apart from the carpet. The staff are lovely and the bar excellent. It is the best value for money hotel I’ve stayed in London, would highly recommend.

Great location and lovely breakfast

I was really disappointed with my stay at St Paul’s from the start. The staff were unfriendly to the point of rude. The hotel carpets throughout were grubby. There was no milk in the room for a hot drink. There was no hot water for a shower because there was an apparent issue with the boiler. Nobody informed us of this and when I complained about the inconvenience and requested to speak to management I was denied the opportunity. No gesture of good will was offered either. I would never stay at the hotel again or any of their other branches. It felt like once they had your money they couldn’t care less about customer satisfaction. It felt sad because it’s such a lovely building from the outside with potential to be a lovely hotel, but only a change of management would make it appealing.

My daughter and I had a few nights stay and were very pleased with our room and the service we got. Rooms are very clean and maintained to good standard. Getting robes and slippers when asked for was a nice bonus. A couple of stations were close enough short walking distance to get around. Lovely building which they had nicely decorated for Christmas. It is next to a road which could be heard at times but didn’t feel it took over too much. The only negatives which you get in most places I’m sure is banging doors around morning times. I also wish hotels would take on the initiative to have women’s sanitary products for emergencies. They have other bathroom items but don’t seem to recognise that this is a big deal when it’s needed. I hope more hotels start taking notice of this, especially when you are paying more. All in all this was one of the nicest places I’ve stayed and would like to give praise to the all the staff. They make all the difference

This property was beautifully decorated at Christmastime, and the service was excellent! We enjoyed our stay!

We had a fantastic stay in every way thank you

This is a delightful hotel and so NOT typical "London". The room was beautifully clean, the breakfast was very good, and the staff very welcoming. The only very minor criticism, the front desk is only manned by one member of staff. We had a couple in front of us who took a long time to be checked in ( and the desk is by an auto door that keeps opening - the staff must be freezing!), and on checking out the desk was unmanned for a few minutes. That said the lady who served us was excellent. Very pleasant and really helpful. We would happily stay again.

The staff were very polite and welcoming throughout our stay. Fabulous hotel, spotlessly clean.

Immaculate small London hotel conveniently located with genuinely friendly staff where you don’t pay a fortune!