The hotel is above a pub, which is no issue at all & check in was easy & the room was available early for us to drop off our bags. Although the photos show breakfast, there is none available. Apparently it was withdrawn over a year ago. The room was decent & the bed very comfortable. The shower was nice too. Would have been nice to have a working plug socket. My phone was on charge over night, only in the morning did I realise there was no power going to it. Some improvement to be made, but overall a decent stay.

Nice small hotel in a nice location. There’s a pub on the ground floor which is under renovation. Will be even better when it re opens.

The Manager is awesome. Will do anything to make your stay better. Be prepared for small rooms with a tiny staircase. Pros: comfy bed and quiet area. Convinient to busses to the City and Paddington Stn. AC works well. Cons: the rooms are tiny...

Great value for money- comfortable, clean, friendly staff, convenient and has charm. It's often complicated to find a good, basic room in London for a reasonable price: highly recommend this one.

Not what you expect. There was no reception in the morning and half the time there was no one to answer questions regarding the hotel stay and services. The building was cramped and not cleanly. The room had build up of dirt in crevices, on the remote, and phone.

We got flea bites during our nights there. 4 flights of narrow stairs very difficult with luggage. Meal was good.

Great service. Help us to carry luggages to the room.

The staff was very friendly. The facilities weren’t impressive. Door handles broken, laundry in the hallway, marks on the walls, and concierge phone just keeps ringing. Wouldn’t recommend staying here.

The room was up a rickety set of spiral stairs which was not built for carrying suit cases up. The stairs were dusty and unkempt. The room was basic, with the curtains hanging off the rails. Generally speaking no body paid attention to the details. The morning after our arrival, dogs or cats/foxes etc had opened up the rubbish bags stacked up outside of the pub and the rubbish was strewn across the path. We were also unable to contact the Duke using the phone number we had been provided with, to let them know we would be late due to a cancelled flight and only just arrived before everyone left for the day . The host did his best to be as helpful as he could but it did not make up for the general state of the room and getting to and from the room and the street up and down rickety stairs. The pub itself was far from being what we imagine a London pub to be and it completely lacked atmosphere and ambiance.

.

The staff was very friendly, and helpful. Our room was ok, but the sheets, and mattress had stains on them.

Myself and two of my friends chose Duke Rooms to stay overnight as it was a 10 minute walk from Hyde park, where we were attending BST Festival. Easy to check in. Room was very small for three people but had everything we needed it for. Don't be fooled by the lack of bathroom doors, we were ready to get very comfortable with each other until we realised there's sliding doors into the wall haha. Relatively clean. One key card for three of us. Check out was not so easy. Online it says reception open from 7:30am, and we left at 8:30am and no one was there to check out with. I kept getting their voicemail when I called, so we ended up posting the key through the pub door and I left them a message but didn't get a response.

It’s your typical London hotel. Unless you pay over £150/night you can’t expect too much. The rooms are above the pub. I had one on the 3rd floor - no lift, narrow stairwell. Luckily I didn’t have much luggage. The room has air con which was a necessity in London this week. The room is ok and the bed comfortable but it’s not spotless and could do with a refresh. The fire alarm went off in the evening. No idea what that was about. The phone in my room wasn’t working. The window has got a gap so it wouldn’t be ideal in the winter. There’s a space under the door so light from the corridor comes through. If you’re ok to sleep with an eye mask and ear plugs (the road below is not busy but it’s London), and if you don’t have much luggage it’s ok for a night. Right next to Edgware Road and bus stops so very convenient.

Unfriendly check-in rude checkin to a dirty pub and poor deco, smashed locks and shattered glass between pub and rooms. TV not tuned in - remote control broken, filthy staircase with used sheets and ironing board stored on stairs. Another broken door on the stairs leaning against a wall. Wish I had not booked this hotel, unfortunately no hotel accommodation elsewhere. How did this hotel get exceptional e Rating on HOTELS. COM - scam - must be being fixed..

The room was very nice for the price. Excellent shower and bathroom. TV and desk included. Wonderful helpful staff. Restaurant was very good on the ground floor. My only complaint is that the beds were quite hard and uncomfortable. Would love to see the hotel upgrade the mattresses.

Booked this hotel as it said parking was available 4 hours max parking on street Or after 630pm but then move before 830 No bedsheet for sofabed. Stain on spare pillow

2 out of 3 plug duchess didn’t work, light fitting and soap dispenser were broken, carpet going up to room was filthy. But staff were lovely, food good, beer excellent - a lovely pub and not at all laddish

Great location in central London, good size room with all you need. Comfortable bed and great shower.

All the reviews about the worn down condition of the property are correct. Did not feel it was dirty but in need of serious maintenance. From torn curtains to holes in the wall from a hairdryer holder having been broken off. The gentleman who checked us in was extremely nice and offered any help we needed

We ended up being delayed in our trip. The communication and support by the duke rooms was superb, they reassured us dvd provided such wonderful support and reassurance on arrival. It was such a lovely welcome. The room was lovely. The bathroom was small however it was modern new, spotless and met all of our needs. The location. Was easily walkable and suited our needs well. The rooms are above a pub yet we slept well and with no noise issues.