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Hotel des Augustins
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Hotel des Augustins
Hotels
8.4
/10
Very Good
480 reviews
What Guests Say About Their Stay
Melanie
10.0
/ 10
The checkin staff were so kind and helpful. I felt very welcome as soon as I walked in the door.
Christine
10.0
/ 10
The hotel was charming. The staff was friendly and professional. They spoke English, which was helpful.
Located in a lively area of shops and restaurants but the hotel itself was very quiet. No parking in the immediate area. The staff recommended a convenient parking garage only a 10 minute walk from the hotel.
Kermit
10.0
/ 10
Historic property in the heart of Aix-en-Provence mere steps from the famed Cours Mirabeau. Also easy walking distance to most important sites you will want to visit. While there can be some street noise at most times of the day or night, the hotel has invested in sound-proof windows, which make for a quiet sleeping experience. I didn’t eat breakfast at the hotel, but all of the staff at the reception desk were phenomenal --very positive, friendly, and helpful. I would absolutely stay here again if I come back to Aix. Highly recommend!
In the Area
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3 Rue De La Masse, Arrondissement of Aix-en-Provence, Bouches-du-Rhône, Provence-Alpes-Cote d'Azur, France, 13100
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hotel des Augustins
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3 Rue De La Masse, Arrondissement of Aix-en-Provence, Bouches-du-Rhône, Provence-Alpes-Cote d'Azur, France, 13100
Discover More About Hotel des Augustins
Location
Staying at Hotel des Augustins is a good choice when you are visiting Aix-en-Provence.
About Hotel des Augustins
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel des Augustins.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hotel des Augustins is the right place to stay.
All facilities in Hotel des Augustins
Others
Hotel Services
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
- Newspaper in lobby
- Laundry service
- Tours
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
- Elevator
Food and Drinks
- Breakfast
- Bar
Business Facilities
- Meeting facilities
- Business center
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel des Augustins
Important Note
- Fee for buffet breakfast: approximately EUR 14.90 per person
- Nearby parking fee: EUR 25 per day (2297 ft away)
- Pet fee: EUR 10 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at Hotel des Augustins | 28 |
Number of floors in Hotel des Augustins | 3 |
Another facilities in Hotel des Augustins | Luggage storage, Multilingual staff, 24-hour Receptionist, Newspaper in lobby, Laundry service |
Frequently asked question in Hotel des Augustins
What are available facilities at Hotel des Augustins?
There are top facilites at Hotel des Augustins such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel des Augustins?
The standard check-in time at Hotel des Augustins is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hotel des Augustins provide breakfast?
Yes, Hotel des Augustins provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Hotel des Augustins
Other sources (480)
8.4
Very Good
From 480 reviews
Cleanliness
8.6
Room Comfort
8.0
Location
9.8
Service and Facilites
8.8
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Traveler Reviews Hotel des Augustins
Number of reviews per page
20
40
Top reviews
Melanie
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The checkin staff were so kind and helpful. I felt very welcome as soon as I walked in the door.
ioan
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The hotel is in a great situation for anyone visiting Aix.
Christine
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The hotel was charming. The staff was friendly and professional. They spoke English, which was helpful.
Located in a lively area of shops and restaurants but the hotel itself was very quiet. No parking in the immediate area. The staff recommended a convenient parking garage only a 10 minute walk from the hotel.
Kermit
Leisure with Friends
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Historic property in the heart of Aix-en-Provence mere steps from the famed Cours Mirabeau. Also easy walking distance to most important sites you will want to visit. While there can be some street noise at most times of the day or night, the hotel has invested in sound-proof windows, which make for a quiet sleeping experience. I didn’t eat breakfast at the hotel, but all of the staff at the reception desk were phenomenal --very positive, friendly, and helpful. I would absolutely stay here again if I come back to Aix. Highly recommend!
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David
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Xxx
Michael
2.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
The hotel claims i had booked Oct 8&9
But the actual booking was for Oct 9
only
Mark
Leisure Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Awesome property! Right in the heart of Vielle Ville. Room was perfect for 3 nights. Breakfast was offered (for a price) and we ate there each morning. All the staff was superb and made us feel welcome each time we walked through the door. When we return to Aix en Provence, we will be staying here again!
Ramdas
Leisure Family
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
We could not reach the property by car because the streets were so small and congested . We were misled into thinking that there was parking.They will not cancel so we had to go to another hotel for parking. Lost two nights room charge. Expedia called them and found out the nearest parking was 2900 feet away in a city with no room for any thing. We abandoned Aix on Provence because of this hotel
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Donald
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Great location. Be aware that driving to get to the hotel is very difficult.
Laura
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Red was exceptional. He assisted with reservations and made recommendations that were exactly what we were interested in! Very friendly!!
scott
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Interesting building, used to be a monastery. Perfect location!! Convenient breakfast every morning (extra charge). Lots of steps to third floor although elevator goes to 2nd floor. What we really appreciated about the hotel was how pleasant and helpful the staff were. We would definitely stay here again
Javier
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Wonderful hotel
David
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Very small room in old church. Walkable.
Richard
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Excellent for the trsin
Sam
Business
4.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
By far the worst bed I’ve ever slept in. The entire property felt old, worn and dirty, and the bathroom was just OK. To note, I came back to the hotel very late at night after a performance at the opera, and the night person was nowhere to be found. I had to wake my partner up to come and get me. The door was very complicated, and only then did the night person come and assist, but seemed annoyed that we had bothered him. Second, in the late afternoon, the fire alarm went off for five minutes, two separate times. It was extremely loud, and just miserable. Third, The air conditioner, which was very old, never worked properly, and when it did, was not very cool, and very loud. The state of this property otherwise ruined a very nice work/holiday.
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Glenn
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Perfect location for exploring the old town area on foot.
Richard
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Wonderful unique hotel that is a converted convent with a rich historical ambience, a most comfortable accommodation and a helpful and friendly staff that made us feel most welcome. Also, a perfect location in the heart of the old town and amazing dining experiences, bistros, cafes, and delightful shops.
Rebecca
Leisure
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
I LOVED my stay here! The location alone is unbeatable, and when you walk in, the historic convent detailing is so endearing. Yes, the room itself is basic and dated, and the bed is best suited for back sleepers, but that’s the charm you sign up for when staying in a historic property. And let me say, the staff was PHENOMENAL! Would absolutely stay here again and highly recommend to anyone visiting to Aix.
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Claire
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
Beautiful hotel in a great location. Some real character and the team very friendly. Nightmare trying to find any parking due to the one way system and no parking at the hotel. Recommend get information from hotel first
Toby
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
It is impossible to reach this hotel in a car. It took nearly two hours to park. Upon leaving we had to take our luggage by hand to the parking lot ten minutes away. There should be a warning to drivers. The staff tried to make up the lost day with coffee and croissants. That simply wasn't reasonable compensation for a lost half day.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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